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Al Ghurair Rayhaan Dubai

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#63 of 545 Hotels in Dubai
Certificate of Excellence
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913 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Kobe
Reviewed 1 week ago NEW

This hotel is perfect! You can feel their a lot of hospitality and passion to make us happy. I always stay this hotel when I visit Dubai. During stay in the hotel you can enjoy using nice pool, gym and sauna etc.

Review collected in partnership with Rotana Hotels
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Thank 光文 八
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your positive feedback and for giving us a perfect rating. We are very pleased to know that you always enjoyed your stay with us. Thank you so much for being your preference to stay when you are in Dubai. We do take pride in catering to our guests' needs the best way we can....

Ploiesti, Romania
Reviewed 1 week ago

Our stay was over the Christmas holiday season. We've stayed at this hotel for 9 nights and we found the whole experience, facilities and staff excellent! Check in was fine and efficient, provided by a very helpful staff, willing to assist. The hotel is clean and modern. The rooms are first rate, really big, very comfortable and clean, serviced every...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Irina D
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ms. Irina D., Thank you for choosing to stay with Al Ghurair Rayhaan by Rotana Dubai and we are glad to hear that your stay with us was a memorable one! We greatly appreciate receiving your positive comments regarding our hotel. Thank you for commending our colleagues for their excellent services. All our efforts paid off whenever we hear...

Karachi, Pakistan
Reviewed 1 week ago

Just I have to tell you about my proublem if possible returnees My money or do for me what u can So other wise hotel it's Excelent Good job nice staf good envoirment admosfaire was good Room it's to good speeches and food no expiereance over all good

Review collected in partnership with Rotana Hotels
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1Thank Mansoor H
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Mansoor, Thank you for your review. We have noted your concern and shall bring up the matter with the concerned for action. Despite of such an issue, we greatly appreciate receiving your positive comments about our hotel. We look forward to your soonest comeback in the Al Ghurair Rayhaan by Rotana Dubai. With best regards, Timur Ilgaz General...

Denmark
Reviewed 1 week ago

Excellent hotel. Good value for money! Hotel staff is very service oriented and friendly. Pool area is nice and quiet. Rooms are large and clean. We enjoyed our stay very much (third stay in two years).

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Thomas H
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Thomas, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We are very happy to learn that you have enjoyed your stay with us. Thank you for your positive comments regarding our good value for money, quality colleagues, nice facilities, spacious and tidy rooms. We do take pride in catering to our guests' needs the best way...

Durban, South Africa
Reviewed 1 week ago

Hotel is beautiful. Employees are very helpful. Rooms are very spacious and clean. Location is good. Love that the mall is a stone throw away. Breakfast could be better. When i checked in the front desk employees were spectacular in assisting getting me an warly check in

Review collected in partnership with Rotana Hotels
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Thank nafisaa2017
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our colleagues made your stay a nice one. Thank you for your positive comments about our hotel and we greatly appreciate receiving the same. We shall anticipate your soonest comeback in the Al Ghurair Rayhaan by Rotana Dubai....

Reviewed 1 week ago via mobile

Best quality and clear rooms it have also many good services for tourists and it located in the good place and have also grate pool for children and for adult peoples its good to have your holidays here in Al Ghurair Rayhaan by Rotana have also the best centre for shopping

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Helpful?
Thank Shohrukh S
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for sharing a positive review following your stay in the Al Ghurair Rayhaan by Rotana Dubai. We greatly appreciate your compliments on the quality of our rooms, good services, good facilities and accessible location. Thank you for recommending us via TripAdvisor community. We look forward to your soonest comeback in the hotel. With best regards,...

Los Angeles, California
Reviewed 1 week ago

The staff of this hotel are very polite, professional, and caring. The Lobby area is very welcoming and comfortable. I would like to recommend this hotel to anyone who wants a memorable stay in Dubai.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Mahshid N
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for sharing a positive review following your stay in the Al Ghurair Rayhaan by Rotana Dubai. We greatly appreciate receiving your compliments on the good services of our colleagues and structure of our hotel lobby. Thank you as well for recommending us via TripAdvisor Community, we are very proud of the same. We look forward...

Tehran, Iran
Reviewed 1 week ago

we had an over all nice stay at Al Ghurair hotel , but too big and too crowded for us, very nice lobby and room, very nice and friendly staff, our room didn't have a nice view but the overall view was great

Review collected in partnership with Rotana Hotels
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Thank 197hadim
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We are very glad to learn that your stay in our hotel has been very nice. Thank you for your compliments on our very nice lobby and room and accommodating and friendly colleagues. We would love to see you again in the hotel the soonest. With best...

Dubai, United Arab Emirates
Reviewed 1 week ago

Being a frequent guest and patronizing Rotana Hotels for more than a Year now, i suggest that - Customer Service Needs improvement and Staff must learn more their Job's duties & responsibilities in order to serve better.

Review collected in partnership with Rotana Hotels
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Thank amf_090677
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for sharing a candid review and thank you for being our frequent guest. We greatly appreciate receiving your observation that will assist us improving the level of our service. Rest assured that necessary actions will be in place in order to enhance the most of our services. We are looking forward to your comeback in...

Abuja
Reviewed 1 week ago

I really appreciate the service of both rayhaan and arjaan Al ghurair thank you so much for everything you have done for me and my family my son really like the mall because of the sparky we all like the employers once again thank you

Review collected in partnership with Rotana Hotels
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Thank aminum2017
alghurair_rayhaan, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Thank you for giving us a perfect rating. We anticipate for your comeback in the hotel in the very near future. With best regards,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you're a tourist or travelling on business, Al Ghurair Rayhaan by Rotana is a great choice when staying in Dubai. Linked to Al Ghurair Centre, a top shopping destination and home to a wide range of restaurants featuring multi cultural cuisines, this 5 star hotel is the perfect place to enjoy some of the city's attractions such us the Gold Souk, Spice Souk , Dubai Heritage Village and Dubai Creek. Nestled in the heart of Dubai, it is well connected to all the city's business and top tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station (central hub to all metro stations). It is 4 metro stations away from the Dubai International Airport Terminal 1, 3 metro stations away from Dubai World Trade Centre, and 3 metro stations from the Health Care City. One of the largest complex in Dubai, it offers 428 luxurious rooms and suites, as well as the Club Rotana Lounge on the 18th floor which provides an array of additional benefits to club guests. Our state-of-the-art conference and banqueting services provide a fine venue for meetings, events and celebrations. The best choice for a family oriented hotel destination in Dubai, it offers a selection of top-class facilities catering to all needs. Zen, one of best spa in Dubai is located on the 5th floor of the hotel, ready to revive and rejuvenate your body and soul. Children can enjoy one of the largest indoor amusement centres of Al Ghurair Centre. The whole family can watch latest movies from the largest and most visited chain of theatres in the Middle East. A shuttle service is available to experience the finest beaches in the city. It is within reach of the Dubai Creek Golf & Yacht Club. International supermarkets are accessible to the hotel. Banks and foreign exchange facilities are within reach. A nearby mosque is available for prayer and worship. Truly, the splendor of the hotel is decked with pristine services and alluring comforts which is a Rotana trade mark. ... more   less 

Additional Information about Al Ghurair Rayhaan Dubai

Address: 19 Omar Bin Al Khattab Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €108 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ghurair Rayhaan Dubai 5*
Number of rooms: 428
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Hotel Style:
#34 Business Hotel in Dubai
#34 Family Hotel in Dubai
#45 Romantic Hotel in Dubai
#60 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Al Ghurair Rayhaan Dubai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 18th floor with panoramic views of Dubai”
 of 5 bubbles ShabeerI, 31 Dec 2016 | Read review
“Ask for internet in your room.”
 of 5 bubbles wasapninworld, 21 Dec 2016 | Read review
“For families should stay at next door property called Arjaan.”
 of 5 bubbles Javaidfarooq, 20 Dec 2016 | Read review
“Higher up, the better the view”
 of 5 bubbles 732katherines, 11 Dec 2016 | Read review
“Go high and upgrade to a suite if you can”
 of 5 bubbles TonyM319, 10 Dec 2016 | Read review
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