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Al Ghurair Rayhaan Dubai

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#63 of 544 Hotels in Dubai
Certificate of Excellence
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849 Reviews from our TripAdvisor Community

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Showing 641: English reviews
barcelona
1 review
Reviewed 3 weeks ago

I simply cannot fail this establishment. I have stayed here on more than one occassion and it will definately be my hotel of choice in future. I will be booking at this hotel for another visit. I highly recommend this hotel. I travel extensively and have stayed at many 5* hotels worldwide, but this establishment is a cut above the... More 

Review collected in partnership with this hotel

Helpful?
Thank parkerBarcelona
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. We are honored to hear that you continuously enjoy your stay with us. We look forward to your future visit with us, and may we continue to impress you. With best regards,... More 

1 review
Reviewed 3 weeks ago

We booked our stay at this hotel through booking.com. After we made the booking and payment was deducted from our account, we received an email to say our booking had been cancelled! We initially liaised with booking .com who advised us that the hotel had done this but they did not know why. We then liaised with the hotel manager... More 

Helpful?
Thank Sana A
Monasterevin, Ireland
1 review
Reviewed 3 weeks ago via mobile

I stayed at this-hotel for 10 days. Must say everything was perfect Food, Service an Staff apart from one member in the breakfast dining hall his name was akhar. He was so rude and ignorant to his fellow colleages ( not to customers ) shouting at-them it was very noticeable when sitting down having breakfast. As i work in a... More 

Helpful?
Thank John K
Riyadh, Saudi Arabia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

One of the Best Hotels in Dubai at this price range. 2 HINTs for ALL: 1) Always book from their website directly it is much cheaper than booking websites and have great offers. 2) Regarding Breakfast, They have an offer which is always there, 2 breakfasts for the price of one. Ask for it. Pros: 1) The hotel is attached... More 

Helpful?
Thank MJYami
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your great and helpful feedback about Al Ghurair Rayhaan by Rotana. We are very happy to know that your stay has been a pleasant one and you enjoyed our facilities, such as our pools. On the other hand, please accept our sincere apologies for the inconvenience the miscommunication may have caused you and we... More 

Shiraz, Iran
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

We stayed 4 nights at al ghurair rayhaan , rooms were clean and big , room service was fast and useful , staff were extremely friendly , gym was ok but not pefect (although the hotel was new , the gym equipment seemed a bit old) . We didn't enjoy the breakfast that much , it had acceptable variety of... More 

Helpful?
1 Thank Maryam M
Prague, Czech Republic
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Spent 4 days with 2 kids in Dubai and found the Rayhaan hotel to be satisfactory and suitable for a family stay. It has very nice pool facilities, which was great for the kids and is located on top of a shopping mall. The mall cannot be compared with the Dubai and Emirates malls if people look for grandiose mall... More 

Helpful?
Thank DannyCzech
Kyrgyzstan
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

one floor was a mall, and many restaurants and supermarket breakfast very nice, and internet quickly from lobby Swimming pool small but warm, and comfortable, and GYM just together Near hotel you can just walk to find small shop store. by sim card

Helpful?
Thank Chachappa
Level Contributor
3 reviews
Reviewed 4 weeks ago

They managed to exceed our expectations than what we had when we made the reservation and after we reached the place. The only downside which anyone could probably face is the charges for in-room Wifi connectivity which is a bit steep. One of the best things about this property is their location - right in the heart of Deira with... More 

Review collected in partnership with this hotel

Helpful?
Thank Deepanand C
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed our hotel location and services. We have noted your comment on wi-fi charges and will check on the same. Once again, thank you for your continued... More 

Manchester, United Kingdom
Level Contributor
4 reviews
Reviewed 5 weeks ago

Excellent hotel and facilities, attached to a convenient mall and close to various restaurants and a Carrefour! A bit far from the new "trendy" districts, but good public transport nearby and the Big Bus tour company on the doorstep. Breakfast buffet has great choice, but quality of food slightly disappointing. Valet parking and even a (small-ish) outdoor pool.

Review collected in partnership with Rotana Hotels

Helpful?
Thank Gert - Jan F
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for posting a review following your stay in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your positive comments and we are glad to hear that you enjoyed our facilities and convenient hotel location. We have noted your above listed concerns and will check on the same. We still anticipate your come... More 

Tehran, Iran
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016 via mobile

The hotel is clean and luxury. Rooms are quite big and comfortable. The location is perfect and facilities are complete. The hotel staff are welcome and willing to help. The tasty part us the breakfast. It has a very complete breakfast with a wide variety of options.

Helpful?
Thank AmerAmiri
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed our clean, luxury and comfortabl rooms, as well us our hotel location and breakfast. We look forward to your future visit with us. With best regards,... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you're a tourist or travelling on business, Al Ghurair Rayhaan by Rotana is a great choice when staying in Dubai. Linked to Al Ghurair Centre, a top shopping destination and home to a wide range of restaurants featuring multi cultural cuisines, this 5 star hotel is the perfect place to enjoy some of the city's attractions such us the Gold Souk, Spice Souk , Dubai Heritage Village and Dubai Creek. Nestled in the heart of Dubai, it is well connected to all the city's business and top tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station (central hub to all metro stations). It is 4 metro stations away from the Dubai International Airport Terminal 1, 3 metro stations away from Dubai World Trade Centre, and 3 metro stations from the Health Care City. One of the largest complex in Dubai, it offers 428 luxurious rooms and suites, as well as the Club Rotana Lounge on the 18th floor which provides an array of additional benefits to club guests. Our state-of-the-art conference and banqueting services provide a fine venue for meetings, events and celebrations. The best choice for a family oriented hotel destination in Dubai, it offers a selection of top-class facilities catering to all needs. Zen, one of best spa in Dubai is located on the 5th floor of the hotel, ready to revive and rejuvenate your body and soul. Children can enjoy one of the largest indoor amusement centres of Al Ghurair Centre. The whole family can watch latest movies from the largest and most visited chain of theatres in the Middle East. A shuttle service is available to experience the finest beaches in the city. It is within reach of the Dubai Creek Golf & Yacht Club. International supermarkets are accessible to the hotel. Banks and foreign exchange facilities are within reach. A nearby mosque is available for prayer and worship. Truly, the splendor of the hotel is decked with pristine services and alluring comforts which is a Rotana trade mark. ... more   less 

Additional Information about Al Ghurair Rayhaan Dubai

Address: Omar Bin Al Khattab Road, 19, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €102 - €303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ghurair Rayhaan Dubai 5*
Number of rooms: 428
Reservation Options:
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Hotel Style:
#34 Family Hotel in Dubai
#34 Business Hotel in Dubai
#45 Romantic Hotel in Dubai
#61 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Al Ghurair Rayhaan Dubai staff and other travellers.
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Questions? Get answers from Al Ghurair Rayhaan Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location”
 of 5 bubbles Ali_March2011, 15 Nov 2016 | Read review
“As this is a chain hotel I guess each room from the same category will offer you the exactly same experience.”
 of 5 bubbles 51andyarad, 13 Nov 2016 | Read review
“Floor 16 view of burj khalifa”
 of 5 bubbles 316sanaa, 10 Nov 2016 | Read review
“not the best view from the room i had.”
 of 5 bubbles fawziam2014, 25 Oct 2016 | Read review
“Ask for rooms at the back.. They come with a pool & garden view :)”
 of 5 bubbles satdee, 20 Oct 2016 | Read review
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