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Jumeirah Creekside Hotel

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#77 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Jumeirah Creekside Hotel
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1,767 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
Healing, United Kingdom
Reviewed 5 December 2016

We stayed at Jumeirah Creekside for 5 nights 23 - 28 November. Lovely, well equipped, comfortable room. Free soft drinks and snacks in the evening. Public areas were well maintained. Breakfast was a veritable feast with food to suit all palates. Staff were very knowledgeable about gluten free diets and brought a selection of gluten free items at breakfast. The...

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Helpful?
Thank smith967
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear smith967, It is always a pleasure to read reviews such as yours which will motivate the team further to keep providing such excellent service to our guests. We are delighted that you enjoyed your stay with us. Thank you for the wonderful remarks, we hope to have the pleasure of welcoming you back in the near future. Yours sincerely,...

Reviewed 5 December 2016 via mobile

We stayed here upon our return from Phuket to break up our journey back to Scotland. We booked last minute when all the other beach and marina hotels were charging extortionate prices, this was very reasonable for the quality we received. It is located right across from the creekside and the Irish village only a five minute trip from the...

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Helpful?
Thank Liz F
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Liz F, Thank you for your complimenting review of your recent visit at Jumeirah Creekside Hotel and for recommending our hotel on Trip Advisor. We are pleased that you enjoyed your stay with us. It was a pleasure looking after you and we look forward to welcoming you back soon. Yours sincerely, Charles E M Clark General Manager

Derbyshire, England
Reviewed 5 December 2016 via mobile

Just packing after 5 days in premier, club access room. Our third visit and not disappointed as usual. Great room, kept clean and tidy. Lounge staff of Katia, Monaliza, Khussan and chef Somnath do you proud and thanks for nice surprise on Sue's Birthday. Great service, great food, love our lazy breakfasts. Superb meal in Nomad outside with Irish Village...

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Helpful?
Thank Chris&Sue
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Chris&Sue, I would like to express our gratitude to you for taking the time to write such a pleasant review and for recognizing Katia, Monaliza, Khussan, Somnath and Hussain who impressed you by their attention and professionalism. It is with great pleasure that I am able to recognize them for their efforts to ensure our guests have an enjoyable...

Reviewed 4 December 2016

The behavior of majority of staff was unacceptable, unpleasant & not caring at all. Staff working at the restaurant during breakfast time, namely ladies at the welcoming point and others at waiting tables were profoundly rude. It seemed as if they are donating food to some beggars! Having Experience staying in hotels of approx. one third of the world countries,...

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Helpful?
1Thank Zia M
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Zia M, Thank you for taking the time to share your feedback from your recent stay with us at the Jumeirah Creekside Hotel. I am extremely concerned and disheartened in reading your review. This is certainly not the level of service we are known for and I can fully understand your disappointment concerning the same. Please accept my sincere...

London, United Kingdom
Reviewed 1 December 2016 via mobile

Been here for business, particularly handy hotel because extremely close to airport and walking distance from office location, I loved the place: rooms extremely spacious and well furnished, excellent customer service, excellent food. Couldn't ask for more.

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1Thank AndreaCoda
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear AndreaCoda, Many thanks for the amazing review, we are pleased that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Charles E M Clark General Manager

Reviewed 30 November 2016

EVERYTHING was amazing. tThe Customer service to food were great. The rooms were spacious and very modern and the beds..... OMG the beds...... like sleeping on clouds. I rate it more stars then i can give. -Leo

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Helpful?
2Thank Leonardo A
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Leonardo A, Thank you for the lovely review, we are so glad to read that you enjoyed your stay with us. It was a pleasure looking after you and we look forward to welcoming you back very soon. Yours sincerely, Charles E M Clark General Manager

Algiers, Algeria
Reviewed 29 November 2016 via mobile

Perfect for a short stay. Excellent staff and service. As a regular client, I always found a very efficient assistance from the staff for every problem I faced. They even took in charge a lost item in a taxi that dropped me at the hotel by calling the taxi company and delivering the item to my room. The breakfast and...

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Helpful?
1Thank AbRe_12
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear AbRe_12, Thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Yours sincerely, Charles E M Clark General Manager

Washington DC, District of Columbia
Reviewed 28 November 2016

I enjoyed my stay at this hotel. I had a connecting flight through Dubai and decided to spend 48 hours in the city. I loved the 24 hour check in which was helpful due to my early AM arrival and departure. The hotel is extremely close to the airport. It's also next to the Irish and Century villages. Great choice...

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Helpful?
1Thank Marcel G
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Marcel G, Thank you for taking the time to review your visit at Jumeirah Creekside Hotel. We are delighted that you enjoyed your stay with us. It was a pleasure looking after you and we look forward to welcoming you back soon. Yours sincerely, Charles E M Clark General Manager

Reviewed 27 November 2016 via mobile

I chose Jumeirah Creekside mainly for his position, close to airport and Exhibition Center. Nevertheless it has proven as a great place to stay. Facilities of highest level, great restaurant and also the possibility to spend time on the beach with a convenient shuttle bus.

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1Thank Valerio F
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Valerio F, Many thanks for the great review, we are delighted that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Charles E M Clark General Manager

Brussels, Belgium
Reviewed 27 November 2016 via mobile

A good hotel. Great choice for breakfast. Sunbeds and pool towels need replacing. Service was very patchy but always polite! We waited over half an hour for our bags in room upon arrival - despite calling several times. Kids wanted to get to pool - we could have taken them up ourselves! Also beverage service in room and restaurant was...

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Helpful?
1Thank SianyBHC
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear SianyBHC, Thank you for taking the time to share your review and for your kind acknowledgement of our hotel and the breakfast choices. Kindly accept my sincere apologies for the shortcomings and inconvenience experienced during your stay. Feedback such as yours is important to us to continue improving our products and services for our guests. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located in the heart of Dubai, just moments away from the international airport, Jumeirah Creekside Hotel is a contemporary lifestyle destination and feautres a dedicated Arts and Cultural Program.Set amongst verdant green grounds, Jumeirah Creekside Hotel seamlessly fuses the grace of a distinguished country club with all the luxuries of a modern city hotel. Jumeirah Creekside Hotel distils the heritage of Dubai’s Creek with the distinct flair of Jumeirah’s high standards in luxury and service. ... more   less 

Additional Information about Jumeirah Creekside Hotel

Address: Deira St | Sheikh Rashid Road, 5, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €112 - €431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Creekside Hotel 5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#44 Business Hotel in Dubai
#55 Spa Hotel in Dubai
#56 Family Hotel in Dubai
#68 Romantic Hotel in Dubai
#74 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Creekside Hotel staff and other travellers.
81 questions
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Questions? Get answers from Jumeirah Creekside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views!”
 of 5 bubbles SammyB96, 19 Feb 2017 | Read review
“Beware of reception staff and management”
 of 5 bubbles Kumbi_Sahel, 14 Feb 2017 | Read review
“7th floor premier club rooms”
  • Beautiful club premier room
  • Loved this feature in the room
 of 5 bubbles Jopo_13, 8 Feb 2017 | Read review
“A room at the front has the best view of the creek with the Burj Khalifa in the distance”
 of 5 bubbles 906JanM906, 31 Jan 2017 | Read review
“Ask for room overlooking the Irish village”
 of 5 bubbles davidhA4827TH, 17 Jan 2017 | Read review
5 of 5