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Jumeirah Zabeel Saray

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Crescent Road, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (21)
Room & Suite (1513)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jumeirah Zabeel Saray
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#154 of 762 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice

Jumeirah Zabeel Saray is an excellent choice for travellers visiting Dubai, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

For those interested in checking out popular landmarks while visiting Dubai, Jumeirah Zabeel Saray is located a short distance from Flying Cup (1.5 mi) and The Walk At JBR (1.6 mi).

The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Jumeirah Zabeel Saray features room service and a concierge. In addition, as a valued Jumeirah Zabeel Saray Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

While in Dubai, you may want to check out some of the restaurants that are a short walk away from Jumeirah Zabeel Saray, including 101 Dining Lounge and Bar (0.8 mi), Imperium (0.0 mi), and Al Nafoorah (0.0 mi).

Enjoy your stay in Dubai!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Ocean View
Languages Spoken
French, Russian, Arabic, Filipino and 2 more

Location

Full view
Contact
Crescent Road, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai World Central - Al Maktoum International Airport21 kmSee all flights
Dubai Airport30 kmSee all flights
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8,236Reviews668Q+A100Room tips
Traveller rating
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Popular mentions
finn reder wrote a review Yesterday
1 contribution
we enjoyed our stay very much. super friendly service everywhere , especially mr. lito from the breakfast room. always friendly and heartful, a reason more coming back! even during covid time, super safe feeling. event sun beds will be sanitized.
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Date of stay: March 2021Trip type: Travelled with family
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Jokubas wrote a review 3 Mar
Vilnius, Lithuania1 contribution
Last year the service was better . I hope that when the COVID-19 infection is gone the service will be better. The hotel it self is cinda good. Lets just hope for the best that could happen to this hotel
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Date of stay: March 2021Trip type: Travelled with family
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Mobile45503 wrote a review 2 Mar
1 contribution
We purchased couples package to celebrate our anniversary but folks in the hotel had little knowledge about the package. The room arrangement surprise was not ready in time, SPA staff was struggling to understand that our treatment is included in the package, and there was a mistake about the charge at the end of our stay. If you book some special packages make sure you call them beforehand and check that everything is organized and ready. Poor experience overall, although manager Ahmed did everything he could to make our stay enjoyable. Unfortunately, one person doesn't make a hotel.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Jon D wrote a review 1 Mar
4 contributions1 helpful vote
I was expecting a lot more for the money. Hotel is nice but rooms are dated. Our room had intermittent water issues including brown water coming from the sink. Decor is worn and dated. The service was so terrible the first night at the Lebanese restaurant we left and went to the Indian eatery next door and received nice service. I requested to speak to the food and beverage director and was told he would be follow up with me, but he never did. I usually don’t complain but when I say the service was lousy, it was lousy. Hotel management was nice and comped a meal after the water fiasco and the staff is generally pleasant. In all the people working there (waiters, attendants, reception, miscellaneous staff) were nice, it’s just that for the price of the hotel and the price of the on premise offerings including food and drink I expected more. Breakfast was a Russian zoo and it was nearly impossible to get service for anything. The women working at the spa front desk were rude and snippy which is odd. I wouldn’t want them representing such an important client-facing operation if I had money invested there. I was super polite and warm each time I spoke to them and they treated me like a hobo entering a Rodeo Drive boutique. Sava the gym manager is amazing however. Super cool dude! Two thumbs way up for him. Oh and the lady that runs the medical clinic there needs to be a bit more polite. She’s stiff as a board with a bleh personality. We arranged a Covid test there and I stopped by her office a couple of times. I felt like I was bothering her each time. I’d advise her to smile more. Over all I reckon there are other places in Dubai for the same price point that offer a more tailored experience. One more thing-they offer an electronic butler service via WhatsApp that is absolutely useless. They need to ditch it. We tried using them for a reservation and got a response in Thai (no idea why) telling us the restaurants we wanted were fully booked. A trip to the concierge downstairs proved that not to be the case... My recommendation is that they revisit staff and operations training.
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Date of stay: February 2021Trip type: Travelled as a couple
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Christoph B wrote a review 1 Mar
8 contributions3 helpful votes
+1
Good afternoon and greetings from Germany! I like to say thank you again for a perfect tim at Jumeirah Zabeel Saray. Especially Affan (reception) did a great job and we felt at home from the very beginning. We definetely will come back soon.
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Date of stay: February 2021Trip type: Travelled as a couple
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PRICE RANGE
US$169 - US$1,189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeirah zabeel saray hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
442
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Frequently Asked Questions about Jumeirah Zabeel Saray
What are some of the property amenities at Jumeirah Zabeel Saray?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Zabeel Saray?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Zabeel Saray?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Zabeel Saray?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Jumeirah Zabeel Saray?
Conveniently located restaurants include Amala, Sultan's Lounge, and Plaj.
Are there opportunities to exercise at Jumeirah Zabeel Saray?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jumeirah Zabeel Saray have an airport shuttle?
Yes, Jumeirah Zabeel Saray offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Zabeel Saray?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Zabeel Saray offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Zabeel Saray?
The staff speaks multiple languages, including French, German, Russian, Hindi, Arabic, and Filipino.
Are there any historical sites close to Jumeirah Zabeel Saray?
Many travellers enjoy visiting Jumeirah Archaeological Site (9.7 km).