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TIME Grand Plaza Hotel

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#56 of 544 Hotels in Dubai
Certificate of Excellence
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TIME Grand Plaza Hotel
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528 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Liverpool, United Kingdom
2 reviews
Reviewed 3 days ago NEW

I very poor hotel with a weak management who are unaware or not bothered about the poor quality of customer care.There was a private party booked for the swimming pool and the guests were informed that they could not use any of the leisure facilities from 2pm on the particular Friday. The facilities I.e sauna or steam room were either... More 

Helpful?
Thank Joehalfwayhouse
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I have been to Dubai many times amd have always had a great experience. I've stayed in different areas each time and I hold my hands up in choosing the wrong location because this hotel is far from everything however it's only 5 minutes walk from the station which is handy. The room smelt of damp and there were stains... More 

Helpful?
Thank Nads C
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for your feedback and for pointing out issues which have influenced your overall impression of your stay with us. While we completely understand your frustration, as a matter of policy and practice, TIME is very committed to provide the highest standard of service to all our guests and it is with regret that your recent stay... More 

Durban, South Africa
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

1. Location - Close to airport / Not so close to Metro and Bus Stop 2. Bedroom - Modern / Luxurious / Spacious / Clean 3. Washroom - Spacious / Clean / Working order 4. Breakfast - Awesome buffet / Excellent service / Large variety 5. Reception - 24 hrs / Knowledgable / Friendly / Check in was quick Tips:... More 

Helpful?
Thank zomarjee
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for sharing your thoughts regarding your recent stay with us. Although you were impressed with most of our services and facilities, we regret that you took the exception of our location when purpose of the visit is holidaying in Dubai. Nevertheless, it is our sincere hope to welcome you again in the future. Sincerely, Martin Michael... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I had to stay in Dubai this night, so I choose Time hotel since it's in middle of the city, clean facilities. walking distance to all shops u need, restaurants, groceries metro station & few shopping malls around. Very very close to the airport specially terminal 2 . Easy check in & out process. Friendly & professional staff The bed... More 

Helpful?
Thank Eisa A
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Eisa, Thank you for your kind feedback and for choosing to stay at TIME Grand Plaza Hotel. We are glad that you enjoyed your stay with us. We are indeed committed to the highest quality of hospitality and service to our guests and we truly appreciate your recommendation! We look forward to welcoming you again for your next trip... More 

New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I stayed in the Executive Suite. This is a really nice hotel & guest services were really nice. But how do we book an executive suite & the hotel doesnt come with complimentary breakfast??? Its not a regular room & were charged 75 derham for breakfast on top of it? That's ridiculous. 2ndly the location of the hotel was just... More 

Helpful?
Thank kween3546
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us to spend your special occasion. We appreciate the time you have taken to share your impressions regarding your recent experience and we are happy of your positive remarks about our hotel and our services. Meanwhile, regarding your concern about the complimentary breakfast, would appreciate if you can provide details of... More 

Ramsgate, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

I stayed here for 10 days in November and have to say it was very pleasant. Staff were very attentive and good at their jobs, breakfast had plenty of choice, the location being so close to the metro and airport is ideal. Perhaps a little too expensive for the actual quality of the hotel, but that is the nature of... More 

Helpful?
Thank Gary D
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for your time sharing your review here on Tripadvisor. Glad that you had a pleasant stay with us and despite of price concern, it did not affect your overall positive experience. We are grateful for your accolades to our TIMERs who are committed to serve every guest with care and passion. Hope we can welcome you... More 

Gardonne, France
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

There are hundreds of hotels in Dubai, we chose the four stars Time Grand Plaza Hotel and were very satisfied with the choice. The room was excellent, the staff smiling and effective. The hotel is not far from the airport. Since we wanted to try something different from hotel restaurants, we found several smaller restaurants only minutes from the hotel.

Helpful?
Thank Oystein F
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your review and for choosing to stay in our hotel in spite of too many options in town. We are happy that our team members provided you with the utmost hospitality that our brand is known for. Glad to hear that you liked the room and that you found our location convenient to... More 

Jönköping, Sverige
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A very convenient and nice hotel with an excellent gym. Spacious and adequately equipped rooms. Perfect for the business traveler with business near the Dubai Airport. Otherwise the surroundings are not very exciting. Furthermore it is a dry hotel.

Helpful?
Thank Johfril
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Many thanks for your review. We are happy that you found value on what was spent with us and that our rooms and facilities met your expectations. We hope to have the opportunity to welcome you again in the future. Sincerely, Martin Michael Fabiano General Manager More 

Loutolim
1 review
Reviewed 3 weeks ago via mobile

My first visit in Dubai with my friends, really close to airport only 15 to 20 minutes, nice hotel very clean, when we entered in the hotel welcome with warm wish by Bell captain Alfredo., reception team very helpful and also gave us good room. . Bell captain alfredo gave us all the information what they have facilities in the... More 

Helpful?
Thank Carie F
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful review on your recent visit to TIME Grand Plaza Hotel and we are delighted that you and your friends have chosen to stay with us. Glad to hear of your positive comments on location, hotel cleanliness, facilities and to our welcoming and helpful team. Our TIMERs are committed to provide service excellence... More 

Ahmedabad, India
2 reviews
Reviewed 4 weeks ago via mobile

I stay 2 days in ur hotel and I love the services .. specially Mr Abbas and Mr Alfredo. Mr Alfredo help me to find the nice places in dubai and guide me how to reached there.. great job done my him .. and Mr Abbas he is my Angel. He help me starting from my journey till end ..... More 

Helpful?
Thank Nilofar S
TGPHExe_Office, General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us and we truly appreciate your positive feedback. We are delighted to note that you were happy and satisfied with the service extended by our TIMERs. Guest satisfaction is what we strive to achieve at all times and we are happy that we were able to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
TIME Grand Plaza Hotel features 232 spacious rooms and suites appointed with every imaginable guest comfort. Savor superb cuisine at two onsite restaurants and at our breezy poolside lounge. Enjoy an invigorating workout in the state-of-the-art Powerzone fitness centre or soothe away stress in the temperature-controlled rooftop pool. For corporate guests, three modern meeting rooms and property-wide wireless Internet access is available to promote productivity and fresh ideas. Whether you're travelling for business or leisure, you're sure to appreciate the unique features and convenient setting of our Al Qusais hotel near Dubai International Airport. The hotel has dedicated non-smoking floors available. ... more   less 

Additional Information about TIME Grand Plaza Hotel

Address: Damascus St | Al Qusais, Dubai 237844, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €80 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TIME Grand Plaza Hotel 4*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#22 Best Value Hotel in Dubai
#42 Spa Hotel in Dubai
#55 Luxury Hotel in Dubai
#58 Business Hotel in Dubai
#77 Romantic Hotel in Dubai
#130 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from TIME Grand Plaza Hotel staff and other travellers.
15 questions
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4 months ago
26 days ago
Rancho Murieta, California
4 months ago
Sydney, Australia

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Questions? Get answers from TIME Grand Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for hotels on sheik zayed road as there you are fairly central to everywhere.”
 of 5 bubbles Joehalfwayhouse, 1 Dec 2016 | Read review
“Close to the airport, perfect for overnight stays and business people”
 of 5 bubbles zomarjee, 26 Nov 2016 | Read review
“Out the back and to the left is a running track, not only good for your health but also the best schwarma in town.”
 of 5 bubbles garyd996, 23 Nov 2016 | Read review
“Very comfortable - good food and excellent staff. well worth a visit”
 of 5 bubbles patriciag158, 30 Oct 2016 | Read review
“city hotel with balcony”
 of 5 bubbles DreamNightToursDubai, 24 Oct 2016 | Read review
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