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Kempinski Hotel & Residences Palm Jumeirah

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Kempinski Hotel & Residences Palm Jumeirah
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel & Residences Palm Jumeirah
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Showing 401: English reviews
Switzerland
Reviewed 28 October 2016

A very nice resort not too far from Dubai downtown with engaging staff eager to assist you with everything! The beach in front of the property is amazing and welcoming to guests in need of relaxation. Keep in mind that there is a lot of construction in the surrounding area and therefore guest might feel being in the middle of...

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Helpful?
Thank Nikolayoso
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Nikolayoso, Thank you very much for sharing your thoughts on line. I am glad to read that your stay was relaxing and pleasant. Looking forward to welcome you back at your convenience. Best Regards, Alessandro Redaelli

Antigua
Reviewed 21 October 2016 via mobile

Big resort, beautiful view on Dubai City, clear water sea, nice sandy beach, huge swimming pool however the service is totally not up to the level of a 5 Star deluxe resort in vibrant city like dubai, Lack of staff to cover the entire resort area causing a delay of service, no eye contact so must go by yourself and...

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Helpful?
Thank TraveltheWorldXXX
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear TraveltheWorldXXX, Thank you for sharing your opinion on line. I am truly disappointed to read your comments as what you describe does not correspond to the service standards which myself and my team are committed to live by every day. Please accept my sincere apologies for what you have experienced and be sure that I took your feedback very...

Reviewed 19 October 2016 via mobile

We have visited Dubai a couple of times. Our Kempinski experience was first class from beginning to end. A lovely welcome on arrival, then the staff were each exemplary in their service. The General Manager, Natalia Kashirskaya, introduced herself personally, and ensured that everything we needed was to hand. She was present front of house throughout. Our suite was beautifully...

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Helpful?
Thank Andy L
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Andy, thank you very much for your very kind and detailed review. Such a rewarding comment is of an absolute importance for the team, and is truly appreciated by all of us. It was a great pleasure having you as our guests and meeting you. We will be looking forward to welcoming you back one day, for some more...

Philadelphia, Pennsylvania
Reviewed 17 October 2016

Luxurious, spacious, grand.....So many positive adjectives for this place! We stayed with our family in a 4 bedroom and it was perfect! We had lots of space and thoroughly enjoyed. The decor is on point, beautiful chandeliers in every room. We used the full kitchen as well and it just offered so much! We all loved the chilled pool -...

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Helpful?
Thank Luv2Travelw2boys
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Luv2Travelw2boys, Thank you very much for this review and for your positive feedback. I am glad to read that you enjoyed your stay as well as your family. Thank you for your compliments to the suite spaciousness and the quality of facilities. Looking forward to welcome you back. Best Regards, Alessandro Redaelli

Dubai, United Arab Emirates
Reviewed 16 October 2016

Attended the brunch at Kempinski the palm dubai last friday with the family. Included beach and pool access and was absolutley AMAZING! Amazing value for money, great food at Brunello, great staff - Milan, Jivko and the lady serving us(cant remember her name:( ) The pianist/singer outside on the terrace was brilliant. There was a lot of fun things to...

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Helpful?
Thank Ankur B
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Ankur B, Thank you for leaving these wonderful comments on line. It is always a pleasure to read happy guests feedback. I am glad to see that my team succeeded in exceeding your expectations and created some good memories to last. Looking forward to welcome you back. Best Regards, Alessandro Redaelli

Reviewed 15 October 2016 via mobile

Everything like quality of the food , entertainment for the kids, spa , swimming pool , bar and specialty the behavior of the workers in the restaurant was amazingly good . So recommended to go and stay there .

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Helpful?
Thank Tina B
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Tina, Thank you for taking the time to share your opinion on line. I am pleased to read your positive comments about the quality of service that you experienced during your visit. Very glad to know that you had an amazing stay. Looking forward to welcome you back whenever convenient. Yours Sincerely, Alessandro Redaelli

Zurich, Switzerland
Reviewed 12 October 2016

I spent my 3rd time at this Hotel with my family and it was fantastic again... The hotel is best located at the palm and is top luxury. The suites are huge and the interior can’t be better equipped. But with all top hotels the difference is the people that make your stay something special and that was in our...

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Helpful?
Thank duskojovic
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear duskojovic, Thank your very much for this heartfelt comment. Milan is indeed a very exceptional team member and is certainly looked at as a example. I am pleased to see that you had a beautiful stay. Looking forward to welcome you back. Best Regards, Alessandro Redaelli

Reviewed 2 October 2016 via mobile

My heaven, when I feel stressed this is the place I feel relived, happy and free of stress. Service is the best service ever It is a place for every one your kids will enjoy the pool the beach rented bicycle and the kids club I booked 2 apartment on ground floor garden view and my kids enjoyed the direct...

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Helpful?
Thank m m
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear m m, Thank you very much for this positive review. I am pleased to know that my team managed to create a great and stress relieving experience for you. Best Personal Regards, Alessandro Redaelli

Vienna, Austria
Reviewed 29 September 2016

Judging from outside you would clearly think this is a old-style Grand Hotel, but as soon as you enter you are welcomed by several billboards promoting to buy hotel rooms. Next you'll encounter that most of the ground floor shops are for rent... thats not what you wanna see in a five-star Kempinski! The rest of the inside is just...

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Thank ACPACPACP
Reviewed 26 September 2016

Spacious, welcoming crew, breakfast is one of the best wideworld, suite of 2 bedrooms is huge like an apartment, balcony too big with an amazing view, pool is wow, very big and area around it comfortable. Many thanks to Daniel for his proportionality and assistance during our stay, also I would like to thank Suman for the great service. The...

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Thank Husam A

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €409 - €1,391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#39 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#94 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#153 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
17 questions
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Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bar drinks are expensive and a burger is 120 AED.”
 of 5 bubbles b0deg, 3 Dec 2016 | Read review
“None really!”
 of 5 bubbles G467KXjosec, 18 Nov 2016 | Read review
“city view room better then plain sea room”
 of 5 bubbles vbalyanina, 2 Nov 2016 | Read review
“Keep in mind that the property is enormous. If you don't like walking, ask for a room close to the reception/pool etc.”
 of 5 bubbles Nikolayoso, 28 Oct 2016 | Read review
“ocean view”
 of 5 bubbles AnkurBagga, 15 Oct 2016 | Read review
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