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Sheraton Mall of the Emirates Hotel

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Traveller (1199)
Room & Suite (551)
Pool & Beach (108)
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Overview
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“direct access”(94 reviews)
“great hotel”(138 reviews)
“ski dubai”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,373)
There are newer reviews for Sheraton Mall of the Emirates Hotel
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Traveller rating
1,148
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1,148
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All reviewsdirect accessgreat hotelski dubairooftop poolmetro stationexcellent locationthe burj al arabjunior suitethe club loungean upgradebusiness hotelbusiness tripduty managerlong flightspecial thanksemiratesfloor
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21 - 25 of 1,912 reviews
Reviewed 4 weeks ago via mobile

Its the first time i stay there, and i have to say its extremely convenient. Rooms are nice and spacious If you like shisha, they have an amazing terrace with a nice breeze. Being inside the mall is just amazing, drop ur stuff after work...More

Thank malaka_ibrahim
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 4 weeks ago

Dear malaka_ibrahim, Thank you for taking the time to shareyour review with us. It is great to hear that our direct access to the Mall of the Emirates helped make your stay more convenient and that our outdoor terrace and lounge stood out for you...More

Reviewed 4 weeks ago

I was in Dubai for 10 days on business and this hotel was perfect. Great service, comfort and location. Only 10 minutes away (by car) to Internet City. The pool has a magnificent view (there are 2 pools actually). There's also a terrace with a...More

Thank MarianoPR
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 4 weeks ago

Dear MarianoPR, I am so glad to hear that your stay with us had so many positive features and that our facilities were so to your liking. Thank you for taking the time to share your feedback with us and we look forward to welcoming...More

A TripAdvisor Member
12
Reviewed 15 April 2018 via mobile

Excellence is the word. 5 days of family stay and a we are happy that we booked this. We are a platinum member of SPG and the service was true to the quality. Food, room, staff , location - all 5 *s . The hotel...More

Thank A TripAdvisor Member
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 17 April 2018

Dear Guest, I am so pleased to hear that you and your family enjoyed your stay with us so much and that everything was so to your liking. We thank you for taking the time to share your experience with us and we look forward...More

Reviewed 8 April 2018

I have visited many hotels in various countries world wide, I am very proud for this hotel and it's great ambience, service and comfort. This hotel is extraordinary including all the facilities and with its great location to be Mall of the Emirates . Super...More

1  Thank Habeeb H
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 10 April 2018

Dear Habeeb H, It is an absolute pleasure to have you as our guest and we are all so pleased that our facilities and location are so enjoyable for you. We very much look forward to welcoming you back on your next visit to Dubai...More

Reviewed 8 April 2018 via mobile

I stayed at the hotel for 3 nights , we met Tony from Kenya from in room dining he is the best employee my family and I ever met he made our stay really comfortable and joyful he’s so kind and generous I just st...More

Thank Al666666Al
Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates HotelResponded 10 April 2018

Dear Al666666Al, Thank you for taking the time to share your review with us. I am so please that Tony helped make such a happy difference for you during your stay with us and I will be sure to share your comments with him. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$99 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#66 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#66 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1199)
Room & Suite (551)
Pool & Beach (108)
Dining (100)
Amenities (15)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
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Helen S
5 April 2018|
AnswerShow all 2 answers
Response from Ginakoumpis | Reviewed this property |
This question is for management of Sheraton otherwise it is not a legitimate question for a fellow traveller
1
Vote
Amjd H
3 March 2018|
AnswerShow all 6 answers
Response from LavinaUS | Reviewed this property |
I guess it depends on the size of the room; we had a king bed - and there was like a small couch along the window - which could possibly fit a person as long as they don't move too much in bed. I had one day taken an hour... More
1
Vote
Lauren A
22 January 2018|
AnswerShow all 5 answers
Response from Rahana R | Reviewed this property |
The hotel is located within the mall through a passage way, so if you are after shopping n just chilling then you need to travel far as the mall caters all kinds of food. There a rooftop pool which is lovely with an shaded... More
1
Vote
Room Tips
"Ask for lower floor since there are 54 floors and otherwise the lift tip can take a while."
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"suite is better"
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"High level rooms have the best views."
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"Corner suites has more and beautiful view"
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