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Sheraton Mall of the Emirates Hotel Dubai

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Sheikh Zayed Road Al Barsha 1, Mall of the Emirates, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1665)
Room & Suite (678)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Mall of the Emirates Hotel Dubai
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#152 of 779 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Directly connected to the world-renowned Mall of the Emirates in Dubai, United Arab Emirates, Sheraton Mall of the Emirates Hotel, Dubai is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car.
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Room & Suite (678)678
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Bicycle rental
Kids stay free
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Snack bar
Rooftop bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Fireplace
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
202Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
2900Reviews79Q+A100Room tips
Traveller rating
  • 1,847
  • 774
  • 182
  • 46
  • 51
Time of year
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Popular mentions
Janny S wrote a review 12 May
7 contributions
+1
My husband and I really appreciated the warm welcome from the staff. We were taken care of beyond our expectations. The staff remained friendly. The rooms are beautiful and the pool area is so relaxing. We really loved our stay here! Special Thanks to Ramadan !
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Date of stay: April 2021Trip type: Travelled as a couple
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Memet100 wrote a review 10 May
Dubai, United Arab Emirates24 contributions41 helpful votes
Joined Iftar with friends for the second time and service is amazing as usual, food quality is exceptional, Hygiene is excellent and been properly carried and followed by all team. Well done to chef for the variety selection and excellent service and attention by service team specially (Mica, Lisa and Karina)
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Date of stay: May 2021Trip type: Travelled with friends
1 Helpful vote
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Adel Z wrote a review 4 May
2 contributions1 helpful vote
Ivee been to Dubai more than 15 times and I stayed in many hotel And I can tell you can find much more services and facilities even in 4 star hotels than this hotel I've been there for 3 days. The room was small with old decoration. Breakfast has a poor menu and the tast of coffee was awful The tea was boiled water with a teabag ... In compare with other hotels in Dubai with less price I don't recommend you this hotel
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Date of stay: May 2021Trip type: Travelled on business
1 Helpful vote
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Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear Adel Z, Thank you for your message and feedback, I was disappointed and surprised to hear about your experience as we normally receive high praises from our patrons when it comes to our hotel services and facilities. I will investigate what may have happened with our team as we normally receive high praises from our guests about our breakfast. Once again, thank you for taking the time to write to us, we take customer feedback very seriously and always act upon them. Warm regards, Yves Tarabout General Manager
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farah s wrote a review Apr 2021
Mission Viejo, California2 contributions
BESH serves a great Turkish/International Iftar buffet. Lots of items for selection. My favorite was the fresh breads out of their wood fire oven and the kababs. Service at the table was above and beyond. Very friendly and enjoyable staff.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 1 week ago
Dear Fiznuu, Thank you for taking the time to share your excellent experience at Besh Turkish Kitchen. We are delighted you had a memorable experience and enormously enjoyed the Iftar, especially the freshly made bread and grilled meats. We look forward in seeing you once again. Thank you Yves Tarabout General Manager
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GRG wrote a review Apr 2021
Barcelona, Spain2 contributions1 helpful vote
I visit Dubai regularly every 4 months and this is the place I always stay. Conveniently connected to Mall of the Emirates, the hotel is sparkling clean and accomplish all my expectations for a business trip. Special thanks to all their professional staff, in particular to Ihssane from Club lounge, thank you for always taking such great care of me! Will come back. Gabriel
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Date of stay: April 2021Trip type: Travelled on business
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Response from SheratonMOE Dubai, Owner at Sheraton Mall of the Emirates Hotel Dubai
Responded 3 weeks ago
Dear rotgergabriel, Many thanks for your review and 5 star rating at TripAdvisor. Needless to say, I was very pleased to see that you enjoyed your recent visit and our associate Ihsanne made it comfortable. I hope that we will have the pleasure of a future visit one very soon. Warm regards, Yves Tarabout General Manager
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PRICE RANGE
US$110 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman dubai mall of the emirates hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
481
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Frequently Asked Questions about Sheraton Mall of the Emirates Hotel Dubai
Which popular attractions are close to Sheraton Mall of the Emirates Hotel Dubai?
Nearby attractions include Dreamscape (0.3 km), Mall of the Emirates (0.3 km), and Al Jaber Gallery (0.3 km).
What are some of the property amenities at Sheraton Mall of the Emirates Hotel Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Mall of the Emirates Hotel Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Mall of the Emirates Hotel Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Sheraton Mall of the Emirates Hotel Dubai?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Mall of the Emirates Hotel Dubai?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Black Tap Craft Burgers & Shakes Mall of the Emirates, and Texas de Brazil.
Are there opportunities to exercise at Sheraton Mall of the Emirates Hotel Dubai?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Mall of the Emirates Hotel Dubai have an airport shuttle?
Yes, Sheraton Mall of the Emirates Hotel Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Mall of the Emirates Hotel Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Mall of the Emirates Hotel Dubai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Mall of the Emirates Hotel Dubai?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.