It has free shuttle bus every half an hour running between airport and hotel. Although this place looks like just opposite to airport terminal 3, the way to airport is not simple and straight, thus takes much longer time than expected in the first place (around 10 mins required). The hotel is very functional with sufficient space. Cleanliness fair. Front desk staff is very nice and helpful. Breakfast is tasty and generous buffet exceeding my expectation as the price is very good. Overall this hotel is fairly good and recommended.
We had an excellent stay, albeit short, at Premiere Inn Dubai Airport. The lobby, hallway, and other common areas are clean. The facilities are updated, has a pool and gym. I noticed that there is always a cleaning person in the room hallway to keep everything tidy. It is even better than a five star hotel that recently we stayed in near Dubai Mall, and maybe even other hotels. Our room is comfortable, clean, and relatively spacious, had a view of the highway and the terminal. While it is near the airport, for some reason you could barely hear a plane that’s about to take off. Staff is more than exceptional. I have to give a shout out to the reception desk personnel who were all very friendly, hospitable, and helpful; Kamal, Mahmoud, Ahmed, Sara, Rabeem, and Winie all did good work. It’s a busy hotel and they all aimed to please their clients. The hotel also has a coffee shop, a buffet area, and a sports bar restaurant. Food is good, service also excellent. The airport shuttle ran every 30 minutes and it was fairly on time. Taxis were easy to summoned via call or app. If given the chance to be in the area again, I would readily stay again at Premiere Inn Dubai Airport.…
Everything was great, especially the friendliness and helpfulness of the staff. Room was 'Premier Inn like' furnished just a bit bigger than usual. There is no need to go into details as everything was as we are used to for a good hotel. The shuttle from / to the airport also ran smoothly. I would like to mention especially Winnie, Chemara, Cassandra and Malin from the front desk - they did a really a great job and were very helpfull and friendly with a smile, as well as the Restaurant team with Jean, Marissa and Rein. Last but not least your bus shuttle driver of the day shift during our stay (24.1 - 26.1.2023) was really extraordinairy friendly. He always had a smile on his face and and brought us safely to the destination.
I stay at DIA often on business. The team are so professional, friendly and provide exceptional service. Among them Rein, Beth, Christian, Louie and Pablo. Keep doing what you do guys and we will keep coming back.
Very efficient check in. Booked directly as the Hotel had offers . 20% discount on in house dining was offered in email also promoted on the in house TV. Dined in the restaurant and enjoyed our food. When we went to pay I asked if the discount had been applied - Janics said there was no discount. Asking also what my room number was which we had given when we first entered . Then asked me to prove it on my email from the Hotel ! This was very poor customer service! When I showed her the email she asked if it had been sent from the hotel . I gave her my phone to let her double check . Discount was then applied.. Front of house staff need to be informed to avoid embarrassing themselves and upsetting guests.
A very convenient hotel for travel from/ to the airport with free shuttle bus service. I arrived early morning & was able to access my room soon after I'd checked in. The room clean and comfortable. Staff very friendly and helpful. Breakfast had a great choice available.
The staff at Mr Toads are very polite and always welcoming. Particular thanks to Christian the barman who always makes one feel comfortable and welcome. The food and selection of drinks is excellent. Great job.l!
I just visited Mr. Todds bar and it was an amazing dinning experience , special thanks to Mr. Louie for his exceptional and professional service,and i have noticed all customers appreciate his effort all the time , will definitely visit again
It’s a premier inn, you know exactly what you’ll get before you arrive, lots of purple, a clean room and a comfortable bed. What made this 5/5 was the staff, I turned up at 07.45 after an early flight and had a room by 09.45, a big thank you to Winnie who was so nice and accommodating, another thank you to Chamara, Ganeesha and Abdullha,
Rafiqui was excellent in housekeeping; very courteous, neat & clean service. Professionally cleaned the room and beds. He is above average professional and speaks excellent English so no communication issues.
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