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The Address Dubai Mall

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1,845 Reviews from our TripAdvisor Community

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Showing 1,630: English reviews
Al Khobar, Saudi Arabia
Reviewed 26 July 2016

Least favorite Hotel location... Love that its connected to dubai mall, hate how crowded it is all day and night... stayed at a 3 bedroom apartment. And it was nice and spacious... Family friendly, not recommended for a friends trip.

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Helpful?
Thank 1njm
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear 1njm, We sincerely appreciate you sharing this kind feedback with us. I am glad you enjoyed the connection to the mall and the 3 bedroomed apartment. Looking forward to welcome you back in the near future. With best regards, Mohamed Samir Elsayed Hotel Manager

Newcastle
Reviewed 26 July 2016

Best stay I have had, found the staff so friendly and helpful and nothing was a problem, so very kind and made us feel most welcome Armira was beautiful. The location with the entrance to the magnificent Mall was ideal.

Review collected in partnership with Amoma.com
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Thank G6941SObrianf
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear G6941SObrianf, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that our Associates provided a memorable experience and I will certainly share this with them. The team and I look forward to welcoming you back with us again very soon! With best regards, Mohamed Samir...

Reviewed 20 July 2016

Excelent staff, accomodation and infrastructure. Have enjoyed a lot the gym and pool area, as well the restaurants. The direct connection with the Dubai Mall and location near to relevant atractions is remarkable as well.

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Thank Silvia N
Reviewed 17 July 2016

warm welcoming and friendly staff, their services are excellent. i was contacted by the reception to check if i needed anything, my mom uses a wheelchair and she was provided with one as soon as we arrived. loved the hotel in general will be one of the hotels we book in when we visit Dubai

Review collected in partnership with The Address Hotels and Resorts
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Thank Asma A
Reviewed 15 July 2016 via mobile

They don't treat the client as a five star hotel. I've booked there for 10 days and the only thing that was good is that bell there is an indoor entrance to Dubai mall but every thing else is so bad. In 10 days u could be a vip clients if u booked the biggest suite room in the hotel...

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1Thank Khalifa A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Khalifa A, Please accept our apologies for the experience you had on your recent stay, this is not our standard and I can assure you that this was an isolated incident. I would be glad to discuss with you at your convenience to better understand and ensure that such situation would not re-occur . My e-mail is MSMohamed@theaddress,com should...

Dammam, Saudi Arabia
Reviewed 14 July 2016

It is my third time I came to this hotel. Still, the Address Dubai Mall has excellent location, services, food quality, etc... However, the booked Deluxe Burj View Room was partially opposite to Burj Khalifa. I had to through the terrace to see full view of the Burj.

Review collected in partnership with The Address Hotels and Resorts
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1Thank Abdulmuttaleb A
Reviewed 12 July 2016

I come to Dubai everything 45 days for 3 yrs now and i used to try a different hotels each time (Atlantis, Ritz-Carlton, Hilton, Jumeirah Emirates Tower...). For it's worth I must say that the 3rd time in a row that i came to this one. Its's the perfect mix between business and leisure and the service is very good...

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Thank Ali L
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear ThegilaniAK, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you enjoyed your stay and that Karna and Abdullah were able to make your stay memorable. Thank you once again for your recommendation and loyalty, we look forward to the pleasure of welcoming you back soon!...

Harare, Zimbabwe
Reviewed 11 July 2016

GREAT I had the most exciting time to rewind and relax including good shopping and great restaurants.The hotel is situated in a very strategic place with many different things to do and see.One can never get tired or bored there is always something to do,lots of bargains and great smiles.Thank you

Review collected in partnership with The Address Hotels and Resorts
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Thank margaretnyakurombam
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear margaretnyakurombam, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience during your stay. The team and I look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir El Sayed Hotel Manager

A TripAdvisor Member
Level Contributor
19 reviews
12 hotel reviews
2 helpful votes
Reviewed 10 July 2016 via mobile

The hotel is amazing with excellent service. It is directly connected to Dubai mall (huge shopping center). The rooms are clean with excellent furniture and excellent space. Would highly recommend this hotel and planing to stay here when visiting Dubai.

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Perth, Australia
Reviewed 10 July 2016

We had the most wonderful time staying at The Address Dubai Mall. Everything in our room was perfect. I love the choices and selection of the complimentary entertainment in the room. The room was so comfortable that it was hard to leave. It is conveniently located next to the Dubai Mall so we didn't even have to walk outside to...

Review collected in partnership with The Address Hotels and Resorts
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Thank Danielle N
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Danielle N, Thank you for taking the time to share your detailed review with fellow travelers on Tripadvisor. We are glad that you enjoyed your stay and that our Associates made it memorable. I will definitely share your feedback personally with them, most especially Pralad. We appreciate your recommendation and we look forward to welcoming you back soon! With...

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, Arabic, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: €282 - €713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Despegar.com, Cheap Tickets, seekda GmbH and HotelsClick so you can book your The Address Dubai Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#73 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#113 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious family suite (3 adults) & very well equipped. 3rd bed was a proper bed”
 of 5 bubbles Inayet2012, 26 Mar 2017 | Read review
“Higher floors are always have a great views.”
 of 5 bubbles L3624LYronm, 21 Mar 2017 | Read review
“two deluxe rooms”
 of 5 bubbles souda431, 20 Mar 2017 | Read review
“1. The air conditioning in the hall of the 15th floor hotel side was never on, therefore the hallway from the elevator to the rooms was always an unpleasant journey, hot and suffocating. 2. No hand and body lotion in my room, 1504, despite the fact it was a junior suite. 3. Jacuzzi did not work in the room. 4. Need bigger mats in the Gym for Yoga and Pilates, currently only the short mats are available in the Gym But overall it was a pleasant stay. ”
 of 5 bubbles Darapati, 14 Mar 2017 | Read review
“Use iGenie for all your needs. ”
 of 5 bubbles mari0jrs, 14 Mar 2017 | Read review
5 of 5