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The Address Dubai Mall

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The Address Dubai Mall
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1,845 Reviews from our TripAdvisor Community

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Showing 1,630: English reviews
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Kuwait City, Kuwait
Reviewed yesterday NEW

many thanks for Mr.Nezar, Miss.Huria, and all team in club lounge , i appreciate the chance to stay in this hotel its like my second home ,i really enjoyed my stay , it was quit ,clean and comfortable , thanks a lot and see you all soon as usual

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Thank Dua A
Doha, Qatar
Reviewed yesterday NEW

The hotel staff were very attentive and friendly. Great location and lots of restaurants to choose from. One downside I can think of is there is always a long line when it comes to getting a taxi. Highly recommend.

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Thank Nasrina M
Abu Dhabi, United Arab Emirates
Reviewed yesterday NEW

the price of the room is expensive if you compare it to the size and the facilities inside the room. however the only good thing about this hotel that it has its own access to the mall so you don't have to walk outside to reach the hotel

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Thank oalamoodi
Makati, Rizal, Philippines
Reviewed 2 days ago NEWvia mobile

One more night here and I got to say my hardest bye-bye. We are staying here for one month and very sad we are checking out tomorrow! Special mention to the housekeeping guys Jafar and Raz Kumar who have been very helpful and providing us what we need. Keep up the good work guys. I hope you will be promoted!

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Thank Diana L
Kuwait
Reviewed 2 days ago NEWvia mobile

This hotel does not worth what it's charging. I stayed in a suite the living room and the kitchen were overused and old the furniture was extremely uncomfortable and some even painful to sit on, ugly looking and unmatched. The sleeping room was good except it was really small. The staff in general were friendly and helpful except for the...

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1Thank abdulmohsen8
Hamilton, Bermuda
Reviewed 2 days ago NEW

This was my 1st time to Dubai. It was a Business trip; however, I bought my husband along for the experience. The hotel and staff were exceptional. The location is awesome andeasily accessible to all attractions.

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Thank natashart2017
Al Wakrah, Qatar
Reviewed 2 days ago NEW

Prices of the hotel’s room are going insanely high. Service is getting worse. Slow check-in/check-out. Wi-Fi is slow. Loud noise from uncontrolled children in Na3Na3 restaurant. If it wasn’t for The Mall, non I think will ever wanted to stay in that place!

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1Thank Salsayd
Patras, Greece
Reviewed 3 days ago NEW

One of my favorite hotels in Dubai. Firstly, I love the location because you can walk all around the downtown area, where there is so much to see. The staff is always so professional, most efficient and polite. While waiting to check in, they offer refreshments. The room was spacious, bright and airy with everything in proper working order. Everything...

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Thank LOUZO L
Geneva, Geneve, Switzerland
Reviewed 3 days ago NEW

Best & central location connect to the hotel huge Dubai Mall & surrounding complex. Many restaurants from food courts to fine dining, big variety of cuisine. Also next to the tallest building, the Burj Khalifa. We stayed only 4 days but wish we could've stayed longer!

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Thank Inayet2012
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Inayet2012, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed General Manager

Al Khobar, Saudi Arabia
Reviewed 5 days ago NEW

I came for a 3-day business trip and I am so glad I picked this place. Absolutely beautiful, comfortable rooms, wonderful facilities, and close to everything, and the staff are very curtious! Plus: a lot of shops in Dubai Mall will deliver what you buy to your hotel room here!

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Thank Lama A
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Lama A, Thank you for taking the time to share your review with fellow travelers on Tripadvisor. We are proud that you enjoyed your stay with us and that our Associates were able to make your stay memorable. We look forward to welcoming you back! With best regards, Mohamed Samir El Sayed General Manager

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, Arabic, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: €282 - €713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#73 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#113 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious family suite (3 adults) & very well equipped. 3rd bed was a proper bed”
 of 5 bubbles Inayet2012, 26 Mar 2017 | Read review
“Higher floors are always have a great views.”
 of 5 bubbles L3624LYronm, 21 Mar 2017 | Read review
“two deluxe rooms”
 of 5 bubbles souda431, 20 Mar 2017 | Read review
“1. The air conditioning in the hall of the 15th floor hotel side was never on, therefore the hallway from the elevator to the rooms was always an unpleasant journey, hot and suffocating. 2. No hand and body lotion in my room, 1504, despite the fact it was a junior suite. 3. Jacuzzi did not work in the room. 4. Need bigger mats in the Gym for Yoga and Pilates, currently only the short mats are available in the Gym But overall it was a pleasant stay. ”
 of 5 bubbles Darapati, 14 Mar 2017 | Read review
“Use iGenie for all your needs. ”
 of 5 bubbles mari0jrs, 14 Mar 2017 | Read review
5 of 5