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The Address Dubai Mall

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The Address Dubai Mall
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1,809 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
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Doha, Qatar
Reviewed 3 days ago NEW

The Address one of the best hotels that is connected to the Dubai Mall, staying inside the hotel gave you chance to spend more in Dubai Mall, also providing a place to keep your child for a little time. the rooms are fully automated. for football/soccer fans all TVs having most of the sports channels, so you can choose which...

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Helpful?
Thank AYAYM
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear AYAYM, I am very disappointed to read that you have not enjoyed The Address Dubai Mall experience and in this instance, we did not meet your expectations upon arrival. Please accept my sincere apologies for the shortfalls in meeting your expectations. We have taken note of these comments constructively and we are working on improving our processes to serve...

Saudi Arabia
Reviewed 3 days ago NEW

الفندق زرناه ٥ مرات تقريبا. نظيف وراقي. الفطور غير جيد. سعره مرتفع وفي اقل في نفس المنطقة خمس نجوم واررخص we went to this hotel around 5 times. everything amazing. location perfect . hotel and rooms very clean. but breakfast could be better but pricey

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Helpful?
Thank Princess A
Dhahran, Saudi Arabia
Reviewed 4 days ago NEW

Excellent location and service, real value for money. I went there with my wife for a weekend getaway and was very satisfied with services received. A bit pricey but worth every cent that I spent. Highly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank Nadir K
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Nadir K, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We are very proud to know that you and your wife had a wonderful experience during your stay. We appreciate your recommendation and look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir El...

Doha, Qatar
Reviewed 5 days ago NEW

I recommend this hotel due to its prime location where you can reach to most of the land marks within 20 to 30 mins. Moreover, the staff were very helpful to serve whatever is needed and whenever is needed. Thank your for your hospitality ..

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Helpful?
Thank Fahad A
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Fahad A, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed General Manager

Kuwait City, Kuwait
Reviewed 5 days ago NEW

the rate offered is so expensive comparing with a little difference you can pay and stay at armani hotel next to it , the room hygiene is disaster , my babies when they were crawling on the floor , their clothes get dirty from non cleaning of the carpet , water was dripping from the ceiling , the flush of...

Review collected in partnership with this hotel
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Helpful?
Thank ahmedmahm0ud
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear ahmedmahm0ud, I am so disappointed to read this review and my sincere apologies for experiencing these unfortunate events. If your time permits, I will be pleased to speak with you to address this matter. My email address is MSMohamed@theaddress.com. Apologies once again and I look forward to speak with you soon. With kind regards, Mohamed Samir El Sayed General...

Qatar
Reviewed 5 days ago NEW

Nice location, friendely staff, very quite, near the shopping mall , multy food breakfast, help us when we want transpotation and good price. I like the room and bathroom they were cleaned and nice smell in the reception.

Review collected in partnership with this hotel
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Helpful?
Thank 962maryama
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear 962maryama, Thank you for taking the time to share your comments with fellow travelers on Tripadvisor. I am glad that you enjoyed your stay with us and that you liked your rooms and the hotel signature scent. We appreciate your kind words and look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

Dammam, Saudi Arabia
Reviewed 5 days ago NEW

Thanks However I request upgrade my rooms to higher levels but they said it's not acceptable Although am golden loilaty level And I face an issue for my card I didn't receive it finally the respection representative his name Ibrahim sold the issue I suggested that the discounts link to the program not only card

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Thank saadaX289JV
Braintree, United Kingdom
Reviewed 5 days ago NEW

We had a delightful experience going for tea here. It was served in the foyer, where there were plenty of comfortable seats and a talented pianist was playing. Service was excellent, there was a comprehensive selection of teas, and the food was delicious. All was elegantly presented and served, just as you would expect. Highly recommended.

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Helpful?
Thank Karen N
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Karen N, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience at Karat. The team and I look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir El Sayed General Manager

New York City, New York
Reviewed 6 days ago NEW

Best place to stay , connected to the Dubai mall , I stayed in studio it's good size , very clean , very good service , helpful staff, good restaurants , especially breakfast buffet is the best lot of verity , infinity pool is very good , can see the fountain show from pool and also from the restaurant near...

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Helpful?
Thank afshangore
Abu Dhabi
Reviewed 1 week ago

Had issues with housekeeping and delay in getting rooms . Ms Hind was excellent in addressing the issues and took care of us well, And Yasin for addressing the housekeeping issues . The stay became very pleasant

Review collected in partnership with this hotel
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Helpful?
Thank F9432ZRmohameda

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: €323 - €652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Travelocity and Expedia so you can book your The Address Dubai Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#116 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views”
 of 5 bubbles 962maryama, 18 Feb 2017 | Read review
“Thankful Special thank goes to housekeeping for well done ”
 of 5 bubbles saadaX289JV, 18 Feb 2017 | Read review
“Very. Good”
 of 5 bubbles 871hamdana, 12 Feb 2017 | Read review
“There was some music (loud) coming out from somewhere in the mall (may be) one night,.”
 of 5 bubbles nourm788, 28 Jan 2017 | Read review
“It was perfect. The price is a bit high however I have enjoyed a very competitive corporate rate”
 of 5 bubbles Nesreen2015, 25 Jan 2017 | Read review
5 of 5