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Certificate of Excellence
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Breakfast: 22€
Old Bread, Wet and messy croissants.
Very poor quality on fruit's.
Poor yogurt offer etc etc.
Room 430 ok but very noisy throug the external air contitioning instalationin the neibor house.More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 307juanpedrob
Response from MGHD, General Manager at Mercure Gold HotelResponded 13 July 2017
Dear Valued Guest,
First of all, we would like to thank you for staying at Mercure Gold Hotel and for taking the time to share your experience of your stay.
It is with regret to learn about your disappointment and dissatisfaction in our hotel services...More
I have just spent 12 nights in this hotel whilst between accommodation and couldn't have picked a better place . The staff were all incredibly friendly and helpful and always greeted me with a smile or a wave and made me feel c
Very at...More
1 Thank Katy G
Response from MGHD, General Manager at Mercure Gold HotelResponded 8 July 2017
Dear Ms. Katy G.,
Thank you very much for sharing your experience of your stay at Mercure Gold Hotel in TripAdvisor. We appreciate you recommending our hotel to other travelers as this will help them to choose the right place while planning their next trip...More
Staff of Mercure Dubai are very welcoming and friendly as James makes you feel at home. I've stayed at this hotel a few times for both business and leisure. I've left behind items such as ipad, laptop chargers etc and they contacted me before I...More
Thank Mohamed M
Response from MGHD, General Manager at Mercure Gold HotelResponded 8 July 2017
Dear Mr. Mohamed,
Thank you for patronizing Mercure Gold Hotel and sharing your feedback of your recent stay on TripAdvisor.
It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Thank you for...More
Hotel was under going renovation during my stay but I was not trouble by this. The room was a standard double which I found quite small with dark furnishings and very dimly lit. The bathroom was also very dimly lit and a bit shabby. The...More
Thank Chris Y
Response from MGHD, General Manager at Mercure Gold HotelResponded 1 July 2017
Dear Mr. Chris Y,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and...More
we stayed 3 times as couple and we are absolutly delighted with this hotel .staff are amazing.specially recieption staff Noime,Utief and all .thank you for made us memorable experiences moment for my partner's birthday , i looking forward to visit again . appreciated for entire...More
Thank samaharshanee
Response from MGHD, General Manager at Mercure Gold HotelResponded 15 June 2017
Dear Ms. Samaharshanee,
First of all, We would like to thank you for continuously patronizing Mercure Gold Hotel and sharing your feedback in TripAdvisor about your stay.
I am thrilled to know that your recent experienced are unforgettable and amazing as your previous one. Please...More
Dear Guest,
Thank you for staying with us and for the great comment. You may also write your review on TripAdvisor's review page.
With regards to your next bookings, you may contact our reservations team directly.
We... More
Dear Guest,
Thank you for staying with us and for the great comment. You may also write your review on TripAdvisor's review page.
With regards to your next bookings, you may contact our reservations team directly.
We look forward to welcome you back soon.
Best Regards,
Mercure Gold Hotel Team