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Welcome to Hotel Indigo Dubai Downtown, your gateway to the vibrant heart of Dubai. Conveniently located between the bustling Design District and the iconic Dubai Mall, our boutique hotel is just a 5-minute stroll from retail heaven. As you step inside, you'll be immersed in decades of culture, reflected in our thoughtfully designed rooms adorned with opulent mother-of-pearl bathrooms, stylish Moroso designer chairs, and captivating city views.
Stay active in our fitness center or unwind in the 25-meter infinity pool, embracing the serene waterfront atmosphere as you explore the city's art galleries and trendy hotspots. Connect with locals over a cup of locally roasted specialty coffee and savor contemporary Mediterranean cuisine at Open Sesame social eatery. When night falls, venture to Off The Wall, our signature speakeasy cocktail bar, for a one-of-a-kind libation infused with local flair.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Hotel Indigo Dubai Downtown is widely celebrated for its unique and stylish atmosphere, complete with chic decor that leaves a lasting impression on its guests. The hotel's value is acknowledged by many for providing a satisfying experience at a fair price, including dining options. Cleanliness is a standout feature, with travelers consistently commending the pristine conditions.
Nestled in a prime location near Dubai's iconic landmarks, the hotel offers modern, comfortable rooms lauded for their design and views. Service is another highlight, with staff recognized for their exceptional attention to guest needs.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Fair
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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I had a very pleasant stay at Hotel Indigo Dubai Downtown. From check-in to check-out, the experience was marked by the friendliness of the staff and attention to detail.
Location The location is excellent, with stunning views of Business Bay, and just a 10-minute walk from the Dubai Mall, the Burj Khalifa, and its magnificent gardens. The hotel is close to restaurants and shops, making it easy to explore the area. For those who prefer transportation, the hotel provides free shuttles at convenient times (around 10:30 AM and 12:30 PM) to Dubai Mall and a beach, with return trips at 4:30 PM and 6:30 PM, which is a very practical service.
Rooms The room I stayed in was spacious, clean, and decorated in a modern and cozy style. The beds were extremely comfortable, and the windows offered a unique view of Business Bay. The shower was excellent, adding to the overall experience. However, the soundproofing could be improved, as I could hear traffic noise and construction from outside (a common occurrence in this constantly growing city).
Services The hotel offers a good variety of services, including a relaxing spa and a well-equipped pool. These features help create a comfortable and enjoyable stay.
Dining Breakfast was one of the highlights of the stay, offering a wide variety of fresh and delicious options, including fruits, bread, and hot dishes to suit all tastes. However, since my booking included a half-board option, I expected a service more in line with the hotel’s five-star standard, or at least a more diverse buffet. Instead, there were only two menus, and the one available for half-board guests was quite limited, featuring items like burgers, pizzas, fish and chips, as well as a few salads and pasta dishes. The quality of the dishes was disappointing, though the fruit was fresh and tasty. It’s worth noting that alcoholic beverages are charged separately, which is common in many restaurants in Dubai.
Service The staff was generally attentive and helpful. However, there was a noticeable lack of consistency in their approach. At check-in, we were told that, as half-board guests, we would have access to the special New Year’s Eve dinner, valued at around 750 AED, as a complimentary service. However, this information was not confirmed later. During breakfast the next morning, three different staff members approached us with varying offers (discounts ranging from 30% to 60%) for the same dinner. This caused confusion and left the impression of poor organization, which is not expected from a hotel of this standard.
Conclusion I recommend Hotel Indigo Dubai Downtown for those seeking a comfortable and relaxing stay with exceptional views, close to Dubai’s most iconic attractions and shopping destinations. Despite a few details that could be improved, such as consistency in service and the dining experience for half-board guests, the hotel offers a great balance of comfort and location
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Date of stay: January 2025
Value
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Trip type: Travelled with family
Room Tip:expected a service more in line with the hotel’s five-star standard, or at least a more diverse...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 8 Jan 2025
Hi Dannt, Thank you so much for taking the time to share your feedback with us! 😊 We're so happy to hear that you had a pleasant stay and enjoyed our location with its stunning views and proximity to iconic spots like Dubai Mall and the Burj Khalifa. The free shuttle service to these attractions and the beach is definitely a favorite of many guests, so it's wonderful to know it worked well for you! We're thrilled that you found our rooms comfortable and clean, with the perfect cozy vibe and a great view of Business Bay. We also appreciate your thoughtful comments on our breakfast offerings — we're always striving to make it even better and will take note of your feedback on the half-board menu to improve our service consistency and variety. Our team truly appreciates your compliments on their friendliness and helpfulness, and we’ll certainly look into the issues with communication you mentioned regarding the New Year’s Eve dinner offers. We’re committed to making every guest’s stay seamless, and your input will help us improve. We hope to welcome you back soon for another stay with us. Please don’t hesitate to reach out if you need anything at all — we’re here to make your next visit even more enjoyable! 😊✨ #Stay Curious Jurate Tomsonaite Learning & Quality Manager Jurate.tomsonaite@ihg.com
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Fantastic Stay on a layover between Europe and Sydney.
The staff were helpful and nice and had solutions for all our problems. The breakfast was great - lots of choices (including make your own granola station), well stocked and attentive staff. Coffee was really good too. Swimming pool was great and just what we needed in the hot weather. Location was superb - 5-10 mins drive to Dubai Mall or 20 mins easy walk (the traffic is so bad that we did the walk a few times and the location of the hotel made this so easy. Rooms were cool and trendy and bed was good. Cot provided was both comfy and large for our toddler son.
The best bits were the little touches - the children's play area was a great addition and our son loved it so much. Allowing us to keep our luggage with the concierge for 8 hours, allowing us to use the pool and change rooms even after we checked out (we had a night time flight) and allowing us to check-in after midnight.
Overall great place to stay - very close to the Burj Khalifa and Dubai Mall - without breaking the bank.
Look forward to our next stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Try and get to breakfast before 10:30
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Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 7 Nov 2023
Hello JohnRoseJnr, It sounds like you had a truly fantastic stay with us during your layover in Dubai! Your positive feedback on the staff's helpfulness, the great breakfast with plenty of choices, and the well-maintained swimming pool is wonderful to hear. We are thrilled to learn that the cool and trendy rooms plus the comfortable cot for your toddler son added to your overall positive experience. The little touches you mentioned, such as the children's play area and the flexibility with luggage, pool usage, and late check-in, certainly contribute to a memorable and hassle-free stay. Thank you for sharing your experience, and we are glad to hear that you found it to be a great place to stay near the Burj Khalifa and Dubai Mall without breaking the bank. We cant wait to host you again for an equally enjoyable stay during your next visit! #Stay Curious, Christine & Team
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Stayed at the Dubai hotel @hotelindigodubai - and you want to go back to this hotel multiple times, and stay in separate rooms, as it is a boutique hotel that has been designed by the best designers in the world! Every little thing breathes creativity and impressed by the care of all hotel staff - from the moment of transfer to the hotel - it is from the airport 200 dirhams for 2-3, or you can book a transfer minibus 300 dirhams, and you will also be taken to the airport so as not to be extreme with a local taxi. It's a small thing, but it's the kind of care that newcomers to Dubai really need. The entire hotel is perfectly clean and the staff is happy and with great love talk about their hotel and respond to any request you may have) Very quickly passed the check-in - as there are many counters and employees. The hotel can live with animals ,until October children can live and eat for free,the hotel in Business Bay area,near Dubai Maul,daily hotel bus takes in the morning to the beach and Dubai Maul,in the evening takes back. Every Friday, the restaurant @opensesamedubai hosts unlimited oysters and other seafood, with unlimited alcohol. Felt like paradise in this hotel ) Recommended to everyone)
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Лучше заказывать трансфер из аэропорта,во избежание приключений с местными такси,розетки в номере...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent a week at the Indigo Hotel in Dubai and enjoyed every moment. The room was large, clean, and very comfortable, with a pampering bed and a convenient closet for storage. A small but useful touch—the room came with an iron and ironing board, which I actually used. I booked a high-floor room with a bay view, and waking up to yachts on the water was a fantastic way to start the day.
The design was unique and interesting, especially in the room, which added to the hotel's charm. Service was excellent—the staff were friendly, helpful, and full of goodwill. A special thanks to Adele, who was exceptionally kind and even checked in on my Amazon delivery the next day to make sure everything went smoothly.
The breakfast was high-quality and varied, though the service at the omelet and coffee stations was a bit slow. The pool area was a highlight—not too big, but great for a refreshing swim while enjoying the skyline.
Location-wise, while the hotel is centrally marked on the map, it’s slightly on the edge of the main area. However, in Dubai, a car is a must anyway, and the hotel's parking is excellent.
The price is on the higher side, but booking in advance got me a great deal on an upgraded room with a top-notch view. If you're planning a trip to Dubai, hotels and rental cars should always be booked well in advance.
Would I return? Definitely—Indigo will be on my list for my next visit.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 2 weeks ago
Hi Igor, Wow! 😊 Reading your review truly brought a smile to my face. Thank you for taking the time to share such a detailed and thoughtful account of your stay—it means the world to us! Adele will be thrilled to know she made a positive impact on your stay, especially with her attentiveness to your Amazon delivery. We’re lucky to have such a dedicated team! I do appreciate your feedback regarding the omelet and coffee stations, and I’ll make sure to pass it along so we can improve the experience for future guests. We can't wait to welcome you back for another memorable stay. Until then, safe travels and see you soon! #Stay Curious Jurate Tomsonaite Learning & Quality Manager Jurate.tomsonaite@ihg.com
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It is a super nice stay! Every day upon returning so kindly greeted by Michel from behind the counter. At breakfast we were well taken care of by Mehedi and Lisha, where we got freshly brewed coffee every morning from the barista. The pool is nice with good beds and nice air conditioning if you want to eat on the terrace. We were very friendly served by Ayustin and Alberian, who always came to chat and asked if everything was satisfactory. What we also really liked is that cleaning the room is possible until 6 pm, so if you were in the room a little longer they came back later. We could enjoy a wonderfully clean room every day (thanks Gusti!).
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A truly wonderful one week stay with our family of 4 for our first time in Dubai! Our flight was delayed from NY and we had great communication with the hotel before we arrived. When we finally arrived late at the hotel, the staff was so helpful and welcoming. Our "design suite" room was comfortable and spacious - enough for 2 adults and 2 teenagers. Large windows with plenty of light and well insulated from outside sounds. We appreciated the water bottles provided daily to the room. We loved the daily buffet breakfast with variety of choices and option to order items from a separate menu. We were able to enjoy the hotel pool one morning and water was at the perfect temperature. Location of the hotel was excellent - a quick cab ride away from all the places we wanted to visit. We took the hotel shuttle to the Dubai Mall which was a nice perk. We were impressed with everyone who worked at the hotel who were all so friendly and helpful. In particular Noah who helped us with everything from fixing my e-sim to downloading the Careem app on my phone. He helped my family feel welcomed from day one. We look forward to staying at Hotel Indigo Dubai Downtown again when we return for our next visit to Dubai.
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Date of stay: February 2025
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Pool only gets sun before noon.
Use the hotel shuttle for Dubai Mall. It is possible to walk...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 3 weeks ago
Hi Pathfinder, What a fantastic review! 😊 We're so happy to hear that your first trip to Dubai was such a success, and that Hotel Indigo Dubai Downtown played a big part in making it memorable! A special thanks for mentioning Noah—he really is a gem, always going above and beyond to help out! We'll be sure to pass along your kind words to him. 😊 We're thrilled to know that you had such a warm, welcoming experience with us, and we can’t wait to host you again on your next visit to Dubai! Until then, safe travels and see you soon! #Stay Curious Jurate Tomsonaite Learning & Quality Manager Jurate.tomsonaite@ihg.com
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We enjoy 9 perfect days at Indigo Dubai, the staff are just wonderful, so happy and helpful. The breakfast is the best we have ever had, so much choice and everything fresh. The Baristas (Kenny, Rachel & Sunita) will create your perfect brew by hand, no push button auto coffee machines here! We ate at the hotel several times in the evenings also - the food is freshly made to order and pricing very reasonable for Dubai, especially the Seafood night which was amazing and great fun. We were looked after day and night by so many great people, including Angel & Mehedi. We stayed in a king corner room with amazing sweeping city views, especially in the evening. The rooms are immaculate and Vikash and his colleagues ensure we had no issues throughout the entire stay. The hotel is very central in Downtown Dubai, only 15 mins walk to the Burj Khalifa, Fountains, Dubai Mall (trip in Jan/Feb gave perfect weather for walking, or 5 mins in a cab). We also used the daily minibus to get to the beach which was very handy (via Dubai Mall). A great stay, lots of great little touches, like an ice cream van on the driveway, various outdoor spaces to sit, pool with views. Highly recommend Indigo Dubai, the level of service and facilities, for the money, in this location, is very hard to beat.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 13 Feb 2024
Hi Bella, Thank you so much for your glowing review! We're absolutely delighted to hear that you enjoyed your 9-day stay at Hotel Indigo. It's fantastic to know that our team made your experience wonderful. We're thrilled that you loved our breakfast, handcrafted coffee by our talented baristas, and freshly made-to-order evening meals, especially the Seafood night. We can't wait to welcome you back for another memorable stay! #Stay Curious Jurate Learning & Quality Manager
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Like other Indigos, this had creative design details, like one wall in our room was made to look like wooden crates. It was spacious with space for a table and lounge seat from which you could admire the floor to ceiling window views. Loved the beds, the amply sized shower area with great water pressure and thoughtful touches like contactless charging for phones. One of the closest hotels to Dubai Mall but note walking there takes about 25 mins. I'd mark it down to a 4 star simply because the attention to the quality of coffee and cooked breakfast buffet was a bit of a let down. I think their choice of coffee beans leads to non flavourful coffee, and my omelette was the consistency of Japanese tamago (i.e. pretty solid), and also the pancake batter didnt generate any soft/fluffy results. But on the room itself I would rate it 5 star. So maybe don't take the breakfast option if you have high expectations for your morning meal.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip:1030 hotel shuttle bus to Dubai Mall can save you walking or a taxi ride.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankita Prasad , Other at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 27 Feb 2023
Dear K0neZero, Thank you so much for sharing this wonderful review about our hotel and the breakfast experience! We can't wait to welcome you back! All the best, Ankita Prasad Learning & Quality Manager ankita.prasad1@ihg.com
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The beds were very comfortable and the hotel housekeeping service was very precise with their work keeping the whole place clean. We had 2 rooms, suite and regular and both were amazing. Bathrooms were clean to the bone and showers were absolutely warm. Food was good and overall it was a pleasant experience except for when the fuse went out due to the iron.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 13 Dec 2024
Hi Aranyap, Thank you for sharing your experience! 😊 We’re thrilled to hear you found the beds ultra-comfy and our housekeeping team up to the mark, keeping everything sparkling clean. 🛏️✨ It’s great that both your suite and regular room met your expectations, and we’re glad you enjoyed the warm showers and delicious food. Looking forward to welcoming you back for an even more seamless experience! #Stay Curious Jurate Tomsonaite Learning & Quality Manager Jurate.tomsonaite@ihg.com
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Warm welcome to tired travellers in the early hours upon check in. Our room was upgraded due to our IHG membership which was a nice bonus. Due to our late arrival we ordered room service which was good but expensive, then again Dubai is not a cheap city to visit Room has multi plug and usb charging. There is an in room safe but it is top opening, suited to document or iPad tablet, I couldn't fit my dslr camera inside. Comfortable bed with control of electric curtains. The rainfall shower was a delight and our room had nice travel related decor. Breakfast has a good selection of western and Asian dishes but it does get busy and service for coffee and tea seems laboured. Location was fine for downtown, although we only used Uber to get around. We were only in town for few days and we didn't use all the hotel amenities, but I'd return again if my travels take me back to Dubai.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Valet parking is provided.
Ask for a room with a view of the water.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Dubai, Owner at Hotel Indigo Dubai Downtown, an IHG Hotel
Responded 21 Jan 2024
Hello Johnnie, Thank you for sharing your wonderful experience with us! We're delighted to hear that you received a warm welcome upon check-in. Thank you for being and IGH member! We appreciate your feedback on the breakfast selection and note your comments on the service. We're glad the location was suitable for your needs, and we'd be honoured to welcome you back if your travels bring you to Dubai again. Safe travels until then! #Stay Curious Jurate Learning & Quality Manager
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There are more places to choose from in the Dubai area.
PRICE RANGE
€110 - €215 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
269
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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