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Dukes The Palm, a Royal Hideaway Hotel

Palm Jumeirah, Dubai 120015 United Arab Emirates
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Traveller (5491)
Pool & Beach (810)
Dining (290)
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About

#271 of 801 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
On the Palm Jumeirah, a man-made archipelago in the Persian Gulf, this luxe hotel is 10 km from the Mall of the Emirates and 32 km from Dubai International Airport. The polished rooms provide free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment; some feature balconies and/or water views. Suites add kitchenettes and/or sofabeds. Refined upgraded suites have living rooms and dining areas. There are 3 upscale restaurants, including a New York-style steakhouse with Gulf views. Other amenities consist of a chic cocktail bar, an elegant tearoom and a hip cigar lounge, plus a gym, a spa, an indoor pool and a kids' club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Trendy
Ocean View
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Palm Jumeirah, Dubai 120015 United Arab Emirates
Name/address in local language
Dukes The Palm, a Royal Hideaway Hotel
6,725Reviews545Q+A100Room tips

Reviews
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Traveller rating
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Stuart R wrote a review Yesterday
2 contributions1 helpful vote
A fantastic hotel in a great location. Food was fantastic, varied and great service provided. Lovely pool area and beach was lovely too. Plenty of beds available if you are a late riser. Try breakfast in the Khyber Restaurant for lovely views across the Palm. No complaints 10/10.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rarala22 wrote a review 17 Mar
Wirral, United Kingdom23 contributions16 helpful votes
We visited for a girls trip to celebrate our birthdays. Great hotel, fab location and friendly staff. Loved the beach/pool area and Ula the beach bar/restaurant is superb. Also loved breakfast and Khyber. Would highly recommend for a stay on the Palm.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Sunbeds by the pool can be hard to get in the afternoon.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Sara, Thank you for your positive feedback. It's delightful to hear that you chose our hotel for your birthday celebration and that our location, staff, and facilities met your expectations. We're glad that the beach and pool area, as well as Ula, our beach bar/restaurant, enhanced your stay. Your kind words about our breakfast and Khyber are much appreciated. It's always rewarding to know when our guests have had a memorable stay and we're thrilled that we could contribute to your special occasion. We look forward to welcoming you back on a future occasion. Best regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo K wrote a review 17 Mar
4 contributions
Fabulous! Only stayed 3 nights to ease the long flight to Singapore but wish we’d had longer. Breakfast on the terrace was such a wonderful start to the day. Facilities, location and staff great, would definitely stay again, highly recommend. Thank you!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Eat breakfast on the terrace, such a serene start to your day
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Guest, Thank you for taking the time to review your stay. We're absolutely delighted to hear that you enjoyed the serene ambiance of breakfast on our terrace and that our facilities, location, and staff met your expectations. It's wonderful to know that our efforts to provide an excellent stay have been appreciated and that you would highly recommend us. Your kind words affirm the dedication of our team in ensuring a memorable experience for our guests. We look forward to welcoming you back in the future, best regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claudiu M wrote a review 15 Mar
1 contribution
Recommended to dukes the palm to stay here this hotel are very good to stay and luxury service room was very nice staff are very helpful Akram from concierge team very friendly really nice to meet him we back soon again with family thank u again
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Guest, Thank you very much for your kind feedback. We are thrilled to hear that your stay was very good and that you found our services to be luxurious. It's rewarding to know that our staff, particularly Akram from the concierge team, made a positive impact during your stay. We appreciate your kind words and are glad that our efforts to provide helpful and friendly service have been recognized. Your satisfaction is our top priority, and we look forward to welcoming you and your family back in the future. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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heyzeus_1 wrote a review 15 Mar
Chester, United Kingdom63 contributions51 helpful votes
+1
We booked a studio and I was quite disappointed in the standard of our bathroom and kitchen, there was mouldy silicone which is not what you expect at any hotel let alone a 5 star. The cot they gave us was also broken. I didn’t complain at the time because it isn’t an easy fix and they would have asked us to move rooms which is a pain when you’ve already unpacked all your stuff. I complained to the parent group Barcelo after my stay via email but they never replied. The actual bedroom wasn’t too bad and when it was my partners birthday the staff decorated the room. The staff at the hotel were very friendly and polite. The pool and beach was great too but I won’t stay here again.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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75pl8xyav5 wrote a review 15 Mar
1 contribution
Loved the hotel it was so luxurious. It was a trip for my husbands 40th and we both really enjoyed our time at the hotel. I would go back again at some stage in our lives! The staff really made the experience
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 3 days ago
Dear Guest, Thank you very much for your kind feedback. It's incredibly gratifying to learn that our efforts to provide a luxurious and memorable stay for your husband's 40th birthday were successful. We're delighted that the attentive service provided by our staff contributed significantly to your enjoyment. Your high praise for the value, rooms, location, cleanliness, service, and sleep quality is truly appreciated, and we're thrilled that these aspects met your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian T wrote a review 14 Mar
1 contribution
First time in Dubai. We had a brilliant holiday at Dukes. The staff were friendly and went out their way at every turn to help us. In particular Akram, one of the conceirge’s was fantastic with us and also our daughter. He’s a credit to the hotel and we look forward to seeing him again on our next visit. The food was beautiful with a great selection. The pool area and beach is great and is far better than the photos on the website give them credit for
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 3 days ago
Dear Guest, Thank you for taking the time to review your stay. We are thrilled to hear that our team, especially Akram, made such a positive impact on your stay and that he, along with others, provided the friendly and helpful service we strive for. Your kind words about the food selection and quality are greatly appreciated, as well as your enjoyment of our pool area and beach facilities. We're delighted that these aspects of your visit exceeded your expectations and enhanced your first trip to Dubai. The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ragini P wrote a review 14 Mar
1 contribution
It was my first visit to Dubai. We arrived at reception member of staff called Chris checked us in. He was very helpful and also gave good news that we had been upgraded. At The Dukes my sister & I really had a great time. I would definitely recommend this hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 3 days ago
Dear Guest, Thank you for taking the time to review your stay. It's wonderful to hear that your first visit to Dubai was enhanced by your stay at our establishment and that the complimentary upgrade added to your satisfaction. We're also thrilled to learn that Chris from our reception team provided you with exceptional service, and that you thoroughly enjoyed your time at The Dukes. Your high praise for the value, location, and service is greatly appreciated and serves as a testament to our team's dedication to guest satisfaction. We look forward to the opportunity to welcome you back in the future for another great experience. The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bobajob295 wrote a review 14 Mar
Kent, United Kingdom60 contributions43 helpful votes
Solo traveller visiting my Son in Dubai. Researched many hotels beforehand and Dukes ticked the most boxes for me. Lovely hotel, great staff, great service, great location, great food, great facilities, plus two pools and on the beach. What’s not to love? Would book again if I was to return.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 3 days ago
Dear Guest, Thank you for taking the time to review your stay. We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back in the future, best regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Giovanni d wrote a review 13 Mar
Hove, United Kingdom5 contributions3 helpful votes
We stayed at Dukes the Palm from 2nd to 10th March. The hotel is in an excellent position both for those who want to be by the sea (beautiful private and well-serviced beach and swimming pool) and for those who love walking and doing a bit of shopping due to the proximity of the shopping centre. Kind staff, a special thank you to Miss Hnin who was always available and smiling to listen to our requests and give us advice. The room they gave us was good with classic furnishings, a comfortable bed but with a duvet good for a Nordic country which forces you to have air conditioning at a room temperature that is too low, a shame about the various stains on the carpet (it should be washed every now and then). The buffet: excellent and varied breakfast, acceptable dinner but too oriented towards Asian cuisine. (some of the chefs appeared a "almost annoyed". . Overall an excellent hotel with some small deficiencies."
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 3 days ago
Dear Guest, We appreciate that you took the time to share your experience with us. We do our best to ensure that our guests have the best experience possible with us. Our entire team is delighted that you had a wonderful stay, and we appreciate your kind words about our excellent service and quality amenities. This inspires us to continue upholding our high standards. We hope to welcome you back in the future. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€138 - €295 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
564
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DUKES THE PALM, A ROYAL HIDEAWAY HOTEL - UPDATED 2024 Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Dukes The Palm, a Royal Hideaway Hotel
Which popular attractions are close to Dukes The Palm, a Royal Hideaway Hotel?
Nearby attractions include AURA SKYPOOL (0.3 km), The View Palm Jumeirah (0.3 km), and Palm Islands (0.4 km).
What are some of the property amenities at Dukes The Palm, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Dukes The Palm, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dukes The Palm, a Royal Hideaway Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dukes The Palm, a Royal Hideaway Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dukes The Palm, a Royal Hideaway Hotel?
Conveniently located restaurants include Seagrill Bistro, The 305 Dubai, and Little Miss India.
Are there opportunities to exercise at Dukes The Palm, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Dukes The Palm, a Royal Hideaway Hotel have airport transportation?
Yes, Dukes The Palm, a Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dukes The Palm, a Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dukes The Palm, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dukes The Palm, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Arabic.