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Palm Jumeirah - The Palm Jumeirah, Dubai 120015 United Arab Emirates
42 people are viewing this hotel
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US$144
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dukes The Palm, a Royal Hideaway Hotel
Updated 27/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#243 of 894 hotels in Dubai
Location
Cleanliness
Service
Value
On the Palm Jumeirah, a man-made archipelago in the Persian Gulf, this luxe hotel is 10 km from the Mall of the Emirates and 32 km from Dubai International Airport. The polished rooms provide free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment; some feature balconies and/or water views. Suites add kitchenettes and/or sofabeds. Refined upgraded suites have living rooms and dining areas. There are 3 upscale restaurants, including a New York-style steakhouse with Gulf views. Other amenities consist of a chic cocktail bar, an elegant tearoom and a hip cigar lounge, plus a gym, a spa, an indoor pool and a kids' club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:EXTRA 5% OFF

Location

Full view
85Good for walkers
Grade: 85 out of 100
55Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
4794Reviews455Q+A100Room tips

Reviews
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tara C wrote a review Yesterday
6 contributions
+1
we've been to many curry (we're from east london so have the famous brick lane on our doorstep)houses this was excellent so many flavours coming through the service was superb couldn't fault it ,I would 100% recommend the restaurant
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachellovestravel wrote a review Aug 2021
Abu Dhabi, United Arab Emirates195 contributions73 helpful votes
Hotel's Favourite
Dukes was such a lovely hotel on the palm that doesn’t break the bank. Staff upon check in were wonderful, so friendly with my daughter and even gave us a slighter bigger room than expected! Our room was super clean, comfy bed, lovely bathroom and toiletries. Restaurant was nice, maybe a little more selection on food but it was tasty and we managed ok! Drinks a little pricy at 40 AED for a child’s apple juice. Pool area was fantastic. Clean, incredible view and a nice chilled pool. We loved the lazy river and spent a good few hours enjoying it here. Overall we will definitely return and think it’s a great value hotel for what we paid.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Go half board as food quality good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel- cmanager, Propriétaire at Dukes The Palm, a Royal Hideaway Hotel
Responded 21 Aug 2021
Dear Rachel, Thank you for taking the time to share this review of your stay. We are pleased you were happy with the standard of your room and thank you for your kind mention of our team. We are always open to suggestions on how we might further improve and have taken note of your comments, thank you for bringing this to our attention. We hope to have the opportunity of welcoming you again in the future. Kind Regards, Juan Carlos Reina, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vivien G wrote a review Yesterday
1 contribution
Great Chef Sharath, great professional, kind person, we had a great pleasure having conversation with him, enjoyed the great food and will definitely come back every theme night give different kind of feast by the team
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Meelad N wrote a review Yesterday
Dubai, United Arab Emirates27 contributions50 helpful votes
It is not my first visit to Dukes I think it is my 3rd but for sure it won't be my last, I can advise you guys to visit Dukes as they best swimming pool, with nice restaurant next to it Ula yes food might quite expensive but it is amazing test why not try it for me and my family we did enjoy it out stay there, the food was great, drinks was great, hotel hospitality amazing and want to be selfish here and give great thanks for Ms. Lamis from the customer service team she is very helpful, friendly and her smile made is to decide myself and my family that we should go back soon to visit Dukes. Great attitude, very professional and talented can handle the customer needs in speed and without any delay thank you Ms. Lamis for your support and friendly attitude. Before I forget the kids swimming pool not that big but next it there is small river or it's look like same as wild wadi you will enjoy with your kids riding one of those floty and let the water lead your way. Prices of the room logical and good matching with Market. Enjoy your stay at Dukes ... Will let you know for my next stay there and how was my 4ths experience Best regards Meelad Nassrat
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ahmad J wrote a review Yesterday
Dubai, United Arab Emirates1 contribution
Best hotel with best service and very nice and big room Very helpful assistance from receptionist lamis She was amazing with amazing pool service and kids have enjoyed Wish you more and more success Regards to all Dr ahmad jamee
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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_00JR00_ wrote a review Yesterday
Riyadh, Saudi Arabia43 contributions47 helpful votes
We booked the hotel on recommendations from friends and had heard good things about it. I booked on their website and specifically booked a room that said it came with a balcony. When we arrived at the hotel, they allocated us a room with no balcony on the same floor as a bar, when they could quite clearly see we had a young child. We went back to reception to ask to change the room. I advised the receptionist that I had booked a room with a balcony, to which he responded, "the balcony rooms are only subject to availability". If that's the case, don't advertise balcony rooms on your website then. They eventually managed to find us a balcony room, but unfortunately when we got to the room, the balcony was directly opposite a block of offices, which is shame when the hotel is on the palm. We also found out later that there were plenty of balcony rooms facing the palm, but perhaps the receptionist was annoyed we had complained about the first room. The selection at breakfast was good and the pool area and restaurant on the beach are also very nice. The security staff at the hotel, however, seemed to pick and choose who they ask to wear a mask inside the lobby. I got picked on and saw another guy get picked on to wear a mask, yet there were several people around who didn't. The security guard even stood talking to a guest without a mask and didn't ask him to wear one. The information printed around the hotel also needs updating, and the hotel staff admit this. So why doesn't the hotel management just update the information?! One evening we took our daughter to the outdoor play area at 7.30pm as i had noticed earlier in the day the sign on the gate saying it closed at 8pm. When we got there, the playground was already closed. When we asked the security guard why it was closed, he said it closes at 7pm, but the sign hasn't been updated. Similarly, the information book in the hotel room said the hotel breakfast started at 6.30am. The day we were leaving we had to go for breakfast early as we had an early flight. When we came down just after 6.30am the restaurant was still closed. I asked the receptionist why it was closed, and he said it opens at 7am. I mentioned that in the room the information says 6.30am. He confirmed it does, but said it needs updating. How can a 5* hotel have incorrect information printed around their hotel that all staff seem to be aware of! The lobby area is also constantly busy with people leaving/arriving and it's just not a relaxing atmosphere at all. I don't mean to sound over critical, but this hotel is meant to be a 5* hotel on the palm in Dubai, and it just isn't.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ratnarcis wrote a review 14 Aug
1 contribution
It was so good everithing and maybe NexT year will come back The Hotel beach pool was super the service all was super and nice Thanks for your service and for everithing what you do at the dukes hotel.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Narcís, Thank you very much for your kind feedback. Our hotel aims to provide a truly unique experience and we are glad that we were able to exceed your expectations. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service possible. We look forward to welcoming you back for another memorable experience. Best wishes, Juan Carlos Reina, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marina M wrote a review 14 Aug
2 contributions
Recommend to dukes the palm it was very lovely stay in dukes we was enjoy the hotel room was vey good staff was very helpfull special Akram since we come We will be back again in dukes with our family
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Ms. Marina, Thank you for your positive feedback. Your kind words about the welcome you received are much appreciated. We do try to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure your expectations are met. We look forward to welcoming you back on a future occasion. Best regards, Juan Carlos Reina, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefani I wrote a review 14 Aug
1 contribution
It was amazing hotel. Amazing staff. I am so impressed from Md Masud and his friend Aliya. Also from the security Toni. I am so impressed from Qosimjon. Thank you guys for making my holiday better. Thanks to Md Masud that every day made me the best special breakfast for me.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Ms. Stefani, Thank you for your positive feedback. Wow! What a wonderful review, we truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and location met your needs and expectations. It's wonderful to know that our delicious breakfast buffet helped you get your day started perfectly. We look forward to welcoming you back on a future occasion. Best regards, Juan Carlos Reina, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heena P wrote a review 14 Aug
7 contributions1 helpful vote
A very big thank you to Bhojendra and Santosh, our housekeepers. They have made our stay very enjoyable and meet all our requests and requirements. The children love the towel animal figures and you have made us all feel very welcome. You have made it our home away from home. We would like to take this opportunity to express how grateful we are and we appreciate everything that you have done. Look after yourselves and we are sure that we will meet again when we return. Regards. Pradeep, Heena, Anay and Esha xxx Room 1507
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Ms. Heena, Thank you for your positive feedback. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback about our team members. We look forward to welcoming you back on a future occasion. Best regards, Juan Carlos Reina, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$125 - US$289 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
564
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Frequently Asked Questions about Dukes The Palm, a Royal Hideaway Hotel
Which popular attractions are close to Dukes The Palm, a Royal Hideaway Hotel?
Nearby attractions include AURA SKYPOOL (0.4 km), The View at The Palm (0.4 km), and Palm Islands (0.5 km).
What are some of the property amenities at Dukes The Palm, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dukes The Palm, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dukes The Palm, a Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dukes The Palm, a Royal Hideaway Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dukes The Palm, a Royal Hideaway Hotel?
Conveniently located restaurants include Khyber, Little Miss India, and Frevo.
Are there opportunities to exercise at Dukes The Palm, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Dukes The Palm, a Royal Hideaway Hotel have airport transportation?
Yes, Dukes The Palm, a Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dukes The Palm, a Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dukes The Palm, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dukes The Palm, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Arabic.