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Holiday Inn Express Dubai Jumeirah

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Holiday Inn Express Dubai Jumeirah
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613 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Ballymena, United Kingdom
Reviewed 17 November 2013

Staff are hard work at the desk and don't know what they are doing. I asked for a breakfast for my room at 5am and they forgot. Drinks in the bar are expensive!!! Rooms ok and clean. Just don't rely on the staff for anything important!!!

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Helpful?
Thank mark b
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Markb, Thank you very much for sharing your valuable review. We do take all comments seriously and appreciate all the feedback we can get. We sincerely apologize for the inconvenience caused, we truly value the opinions of our guests and we apologize that we did not meet your expectations. Regards Liz Muthui-Guest Relations'

Jugon-les-Lacs, France
Reviewed 9 November 2013

I rarely give such good reviews, but for the price I paid, the Holiday Inn Express Jumeriah was simply excellent value. It is in a reasonably convenient part of Dubai, not too far from Deira where I do business, but not too far away from the Marina where I often have meetings. It is pretty close to Jumeriah public beach....

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Helpful?
1Thank Bruce G
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Bruce G Thank you so much for your wonderful comments. Our staff is keenly focused in delivering a courteous and professional service, and we are delighted to read a review that reflects exactly what we want our guests to experience. We appreciate that you took your time to write those positive words and we are looking forward for an...

Reviewed 8 November 2013

We stayed here for 4 days, and loved the cosy vibe about it. We had initially been allocated a smokers room and we both don't smoke but the ever gracious Liz Muthui quickly rectified and gave us a nice room. Staff were helpful and kind .Rooms were clean. Breakfast was nice compared to other properties we patronised in Dubai. Our...

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Helpful?
1Thank CathieNM
Turin, Italy
Reviewed 5 November 2013

I stayed there for 6 days during my stay in Dubai. The hotel is quite close to Jumeirah Open Beach (aka the Russian Beach), so it is quite convenient if you're interested in spending some time at the beach. The closest metro station is a couple of miles away, and it is reachable by walking, if it is not too...

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Helpful?
1Thank Paolo P
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Paolo P Thank you for sharing your feedback on Trip advisor, from what i have gathered you had an enjoyable stay with us and i cannot better describe the facilities we have in our hotel like you did including the free gym ,complimentary hot buffet breakfast offered at our Great Room Restaurant. The team and I will be happy...

Istanbul, Turkey
Reviewed 4 November 2013

we have arrived early in the morning and the staff at the reception was very helpful and showed worm welcome. Mr Sayed, Mr Ahmed and all other staff they were very helpful, many many thanks. We have stayed three nights, and the hotel was okey and it is diffult to say that it is far to any thing. we went...

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Helpful?
Thank Cihat
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Cihat Thank you for taking the time in writing a review following your recent stay with us. It was our pleasure to have you stay with us and we are happy to know that we have met your expectations during your stay, particularly concerning our team’s professionalism and warm welcome from Mr. Sayed and Mr.Ali. We are very lucky...

Perth
Reviewed 2 November 2013

We checked in with Sayed, he was excellent, helped us to get the right room - needed disabled - offered to check out a few and arranged a sofa bed in no time even thou it was late nite. The car park is a disaster, i drove a landcruiser and got stuck every time in and out, the security guard...

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Helpful?
Thank perthsurfergirl
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Perthsurfergirl Thank you very much for sharing your comments with us,It is always a pleasure to read such nice comments and I am happy to read you enjoyed your stay . It is also great to hear that our associates at the front office(especially Sayed) security& the bar were able to make you feel welcome and at ease, which...

Bristol
Reviewed 31 October 2013

Good price hotel ... but not near anywhere you would want to be. So you need to get a taxi and they don't have a taxi rank. Be aware of the unlicensed drivers they offer, they charge a premium. Flagging down a taxi sin't easy on the road the hotel is on. The bar is expensive and the food average...

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Helpful?
Thank Kevin W
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Kevin W We sincerely appreciate your constructive feedback as it allows us an opportunity to reflect back on our product & services and effect the necessary changes so as to ensure that we continue to deliver a superior quality product with outstanding services, that our distinguished guests expect from us. We are glad that you liked our rooms and...

Abu Dhabi, United Arab Emirates
Reviewed 29 October 2013

Very nice hotel, friendly house keeping and always smiling reception staff. But a little far from the city, and the African lady at the front desk, (Can't get her name she has a different uniform thou) very rude, and not helpful.. SHE REPRESENTS A BAD FACE TO THE HOLIDAY INN BRAND!!

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5Thank Tony523
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Tony523 Many thanks for your recent stay at our hotel and your very encouraging feedback. Your positive feedback is a source of inspiration for our hotel and would drive our team to continue delivering superlative levels of service, guests expect when staying at our hotel. We have also made a note of the issue you have raised wherein there...

Aberdeen, United Kingdom
Reviewed 24 October 2013 via mobile

Too far from all the cities hustle & bustle, would prefer more central location but this is a personal choice. Reception staff not helpful or interested in customers needs. Buffet breakfast basic but expected as included in stay.

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Helpful?
1Thank Teri B
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Teri B First we would like to thank you for staying at Holiday Inn Express Jumeirah and taking time to share your valuable feedback with us, we however were disappointed to note that there where areas that we did not meet you expectations,we welcome any comments positive or negative that can help us grow and serve our guest better....

Reviewed 22 October 2013

We stayed here for 5 nights this month, a family vacation. The rooms are pretty average. The complimentary breakfast was good the first couple of days but the menu was repetitive and we got bored of eating the same stuff everyday. The location is peaceful and good. Lots of eateries around the block.

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Helpful?
Thank xcited_tourist
Jo-Ella M, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Xcited_tourist Thank you for taking the time to share your candid feedback,with regards to your overall experience, we are pleased to know that you enjoyed your stay and we are very lucky to be a stone throw away from all the nice places.Safe travels for 2013 Regards Liz Muthui-Guest Relations

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Jumeirah. The Hotel is located in the fashionable Jumeirah area close to the major business district of Dubai, incorporating the Burj Dubai, Dubai International Financial Centre, Business Bay and Dubai World Trade Centre.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway (Sheikh Zayed Road) and being close Dubai Creek Dubai Museum and traditional spice and Gold Souks are easily accessible, Dubai Mall (the largest mall in the world), the Mall of the Emirates, the rapidly developing Dubai Marina and the Palm Jumeirah . Holiday Inn Express Jumeirah is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Jumeirah features 193 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities. Holiday Inn Express Jumeirah is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for around the world. ... more   less 

Additional Information about Holiday Inn Express Dubai Jumeirah

Address: Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €74 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai Jumeirah 2*
Number of rooms: 193
Reservation Options:
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Also Known As:
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Dubai
Hotel Style:
#48 Best Value Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dubai Jumeirah staff and other travellers.
33 questions
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over a year ago
London, United Kingdom
over a year ago
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Questions? Get answers from Holiday Inn Express Dubai Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure your room does not have only shaft view.”
 of 5 bubbles VijayS782, 24 Nov 2016 | Read review
“Our room facing north was very quiet.”
 of 5 bubbles supersatisfied, 18 Nov 2016 | Read review
“Ask for a corner room if possible”
 of 5 bubbles Oscarwildetime, 8 Nov 2016 | Read review
“Don't choose rooms close to the lifts, but this was never an issue at this hotel, absolute silence”
 of 5 bubbles pixie786, 11 Oct 2016 | Read review
“Don't get the rooms ending with number 8 or 6”
 of 5 bubbles RJ_Felipe, 16 Sep 2016 | Read review
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