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FIVE Palm Jumeirah Dubai

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No. 1, Palm Jumeirah, Dubai 6438 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$937
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Traveller (7005)
Room & Suite (889)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 788 hotels in Dubai
Location
Cleanliness
Service
Value
A spectacular destination to ignite the imagination, where visitors can share inspiring moments and create their own epic stories, welcome to FIVE Palm Jumeirah Dubai. Located at the entrance of the iconic island, Palm Jumeirah the hotel perfectly blends incredible, contemporary architectural design with unique, intuitive service to deliver amazing, memorable experiences. The hotel has 470 guestrooms and suites, spread across 16 floors. The impressive resort has an array of stunning facilities, including outstanding dining and nightlife venues hosted by world-class chefs, Vista Ballroom and a modern spa. FIVE is strategically located for convenient access to Dubai’s business districts, as well as the city’s many exciting tourist and entertainment attractions. The resort is also easily accessible from Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), which are both just 30 minutes drive away.
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Room & Suite (889)889
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
French, Russian, Arabic, Filipino and 1 more

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
25Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
9331Reviews434Q+A100Room tips
Traveller rating
  • 8,191
  • 605
  • 232
  • 142
  • 167
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Popular mentions
Marinela D wrote a review Yesterday
13 contributions10 helpful votes
i was here with the friends.My favourite place in Dubai,tasty food,interesting coctails,excelent servise,the music was nice,i have been many times and i will back soon again.Excelent resfreshment for the summer.
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Date of stay: June 2021Trip type: Travelled with friends
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Yoana V wrote a review Yesterday
Dubai, United Arab Emirates18 contributions13 helpful votes
I love this place 😍 the pool side is the best and the beach just amazing. The food super tasty and the cocktails are delicious. I really enjoyed the music and the vibe was perfect. Make sure you don’t miss it if visiting Dubai. Thank you very much 😘
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Date of stay: May 2021Trip type: Travelled with friends
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DANIELLE M wrote a review Yesterday
8 contributions
Great pool day at five. I tried the five mojitos with passion fruit - they were super delicious! I also tried the Caesar salad with prawns and the prawns were cooked perfectly. It’s a great vibe by the pool and the waiters were very attentive. Lots of menu options which is great !
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded yesterday
Hi Z1630ROdaniellem! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us! Thanks for sharing the love! Team FIVE
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Dnouri wrote a review Yesterday
18 contributions12 helpful votes
Well well…i dont even know where to start.. i feel sick when i even think about this hotel and the 4 nights we spent here…what a waste of money and time! Definitely not a 5 star..more like a 2-3star HOSTEL where you see very LOW class people and rude staff (besides janitors). But i have to write everything in details so other tourists avoid this place! If you wanna feel like you just stepped into the kindergarden where they watch your every steps and forbid almost doing anything, Go ahead and book this hotel. Me and my friend stayed unfortunately here for 4 nights because we thought this is a famous 5 star hotel but WHAT A DISASTER!! Our twin bed room was literally on the basement floor next to all janitors and service staff rooms.. during our stay we didnt see ANY other guests on our basement floor…and the ”view” was a BIG YELLOWISH WALL even we had booked CITY VIEW. The very first morning at the breakfast (there was only maybe 8 more guests eating so not even busy) we had to wait almost 10min to someone come to ask us for a coffee or tea…and then another 10min to get them actually on our table. then they asked if we want some eggs made in the kitchen, we ordered..and waited…waited…(ate some buffet breakfast meanwhile waitng) waited…30mins later when we were ready to leave they come with those eggs…i told the guy that we ordered those over 30min ago …he started to act smartass and sad NO MADAM IT WAS 20MIN ago! ….we left the eggs on the table and left. Then we wanted to go to the pool….oh jeez.. there was these pool security girls who watched how many ppl in the pool (max 20/pool) and treated guests SO BADLY AND RUDE when someone was stepping into the pool.. everyday they had some pool party anyway and letting people from outside the hotel come in but the actual hotel guests who PAID for the stay couldnt enjoy the pool!!! and they didnt let anyone take pictures or video on pool area because NO ONE wearing face mask and no safety distance AT ALL! but they didnt want that people post on social media… and even if you wanted to check your phone for other reasons such as whatsapp etc some security guy came behind you watching your phone…so much privacy, NOT! Oh and they didnt let you take the water bottle from your room to the pool and you had to purchase 5€/0,5l bottle everytime… (we stayed in another 5 star hotel Address Beach Resort, before we came here and they BROUGHT us COLD water bottles to the pool for free every time we wanted) And the upstair neighbours had theyr own room/balcony party every night starting 3AM with a VERY LOUS arabic music and we woke up because of it..felt like the speakers were in our room. They throw theyr garbage from theyr balcony to our balcony... I tried to call to the reception but nobody ever answered and they put me on hold music and hung up. what if i had some kind of emergency call and needed help?? nobody cares in this awful hotel Last night when we checked out we told the front desk guy about all of those problems and he acred surprised and promised us 1000 AED discount which we never got..only like a 700 AED… liars! and not forgetting the 2000 AED DEPOSIT which they took from my card at check IN and returned after check out to my card AFTER 14 days !!! NEVER in my life have had to wait that long for a deposit to be returned. maximum wait has been 2days NOT 14 DAYS!! are they making business with peoples money perhaps?? im sure they do some fishy stuff. I DONT RECOMMEND THIS HOSTEL (not a hotel) to anyone who is a human…ok actually not even to animals.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: dont go there
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Shaukat A wrote a review Yesterday
4 contributions1 helpful vote
Worst Hotel I have ever stayed with, starting from unprofessional management to very delayed services. When you stay at a hotel you would like to feel welcomed, on my stay at the five palm I felt unwelcome and just to get the basic things done like ask for the air condition to get fixed took over an hour. During our stay my friend and I went out for dinner and when we got back the security asked us to update our ID verification with check in, this took over an hour and I was very disappointed that my time was wasted after dinner when I’m tired. Whilst checking in I witnessed a staff from check in literally shouting at a guest, I don’t what they were speaking about but I found it very unprofessional for a member of team to act in that manner.
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Date of stay: May 2021Trip type: Travelled with friends
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PRICE RANGE
US$137 - US$577 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Viceroy Palm Jumeirah Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
470
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Frequently Asked Questions about FIVE Palm Jumeirah Dubai
Which popular attractions are close to FIVE Palm Jumeirah Dubai?
Nearby attractions include RIVA - (0.4 km), Al Ittihad Park (0.4 km), and Provocateur Night Club (0.4 km).
What are some of the property amenities at FIVE Palm Jumeirah Dubai?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at FIVE Palm Jumeirah Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at FIVE Palm Jumeirah Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at FIVE Palm Jumeirah Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to FIVE Palm Jumeirah Dubai?
Conveniently located restaurants include BLVD on One, Maiden Shanghai, and Cinque.
Are there opportunities to exercise at FIVE Palm Jumeirah Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does FIVE Palm Jumeirah Dubai have an airport shuttle?
Yes, FIVE Palm Jumeirah Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at FIVE Palm Jumeirah Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does FIVE Palm Jumeirah Dubai offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at FIVE Palm Jumeirah Dubai?
The staff speaks multiple languages, including French, Russian, Hindi, Arabic, and Filipino.