i was here with the friends.My favourite place in Dubai,tasty food,interesting coctails,excelent servise,the music was nice,i have been many times and i will back soon again.Excelent resfreshment for the summer.
I love this place 😍 the pool side is the best and the beach just amazing. The food super tasty and the cocktails are delicious. I really enjoyed the music and the vibe was perfect. Make sure you don’t miss it if visiting Dubai. Thank you very much 😘
Great pool day at five. I tried the five mojitos with passion fruit - they were super delicious! I also tried the Caesar salad with prawns and the prawns were cooked perfectly. It’s a great vibe by the pool and the waiters were very attentive. Lots of menu options which is great !
Well well…i dont even know where to start.. i feel sick when i even think about this hotel and the 4 nights we spent here…what a waste of money and time! Definitely not a 5 star..more like a 2-3star HOSTEL where you see very LOW class people and rude staff (besides janitors). But i have to write everything in details so other tourists avoid this place! If you wanna feel like you just stepped into the kindergarden where they watch your every steps and forbid almost doing anything, Go ahead and book this hotel. Me and my friend stayed unfortunately here for 4 nights because we thought this is a famous 5 star hotel but WHAT A DISASTER!! Our twin bed room was literally on the basement floor next to all janitors and service staff rooms.. during our stay we didnt see ANY other guests on our basement floor…and the ”view” was a BIG YELLOWISH WALL even we had booked CITY VIEW. The very first morning at the breakfast (there was only maybe 8 more guests eating so not even busy) we had to wait almost 10min to someone come to ask us for a coffee or tea…and then another 10min to get them actually on our table. then they asked if we want some eggs made in the kitchen, we ordered..and waited…waited…(ate some buffet breakfast meanwhile waitng) waited…30mins later when we were ready to leave they come with those eggs…i told the guy that we ordered those over 30min ago …he started to act smartass and sad NO MADAM IT WAS 20MIN ago! ….we left the eggs on the table and left. Then we wanted to go to the pool….oh jeez.. there was these pool security girls who watched how many ppl in the pool (max 20/pool) and treated guests SO BADLY AND RUDE when someone was stepping into the pool.. everyday they had some pool party anyway and letting people from outside the hotel come in but the actual hotel guests who PAID for the stay couldnt enjoy the pool!!! and they didnt let anyone take pictures or video on pool area because NO ONE wearing face mask and no safety distance AT ALL! but they didnt want that people post on social media… and even if you wanted to check your phone for other reasons such as whatsapp etc some security guy came behind you watching your phone…so much privacy, NOT! Oh and they didnt let you take the water bottle from your room to the pool and you had to purchase 5€/0,5l bottle everytime… (we stayed in another 5 star hotel Address Beach Resort, before we came here and they BROUGHT us COLD water bottles to the pool for free every time we wanted) And the upstair neighbours had theyr own room/balcony party every night starting 3AM with a VERY LOUS arabic music and we woke up because of it..felt like the speakers were in our room. They throw theyr garbage from theyr balcony to our balcony... I tried to call to the reception but nobody ever answered and they put me on hold music and hung up. what if i had some kind of emergency call and needed help?? nobody cares in this awful hotel Last night when we checked out we told the front desk guy about all of those problems and he acred surprised and promised us 1000 AED discount which we never got..only like a 700 AED… liars! and not forgetting the 2000 AED DEPOSIT which they took from my card at check IN and returned after check out to my card AFTER 14 days !!! NEVER in my life have had to wait that long for a deposit to be returned. maximum wait has been 2days NOT 14 DAYS!! are they making business with peoples money perhaps?? im sure they do some fishy stuff. I DONT RECOMMEND THIS HOSTEL (not a hotel) to anyone who is a human…ok actually not even to animals.…
Worst Hotel I have ever stayed with, starting from unprofessional management to very delayed services. When you stay at a hotel you would like to feel welcomed, on my stay at the five palm I felt unwelcome and just to get the basic things done like ask for the air condition to get fixed took over an hour. During our stay my friend and I went out for dinner and when we got back the security asked us to update our ID verification with check in, this took over an hour and I was very disappointed that my time was wasted after dinner when I’m tired. Whilst checking in I witnessed a staff from check in literally shouting at a guest, I don’t what they were speaking about but I found it very unprofessional for a member of team to act in that manner.