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Atlantis, The Palm

18,001 reviews
#121 of 565 Hotels in Dubai
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Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,001)Write a Review
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14,026 results
Traveller rating
9,041
2,767
1,215
501
502
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9,041
2,767
1,215
501
502
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4,151 - 4,155 of 14,026 reviews
Reviewed 10 August 2016

Our suite was ready for check in when we arrived however the adjoining bedroom wasn't ready till much later, when we did gain access there was an overpowering smell of paint and an underlying smell of vomit. The staff suggested that it was fine to...More

Review collected in partnership with this hotel
Thank Jennie C
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am concerned to read the comments about your arrival experience. I wish to assure you that all check-ins are processed on a first come first serve basis and availability of room type that you...More

Reviewed 10 August 2016

Just fabulous stayed 3 nights on stopover from Australia, wished it was for longer would love to return. Perfect room great facilities the waterpark was amazing and the lost chambers aquarium was beautiful, great choice of food something for everyone :-)More

1  Thank Carol W
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 14 August 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed 10 August 2016 via mobile

It's a superb hotel with amazing rooms and amazing view. One can easily see the whole of Dubai from this hotel's room. The most amazing thing about this hotel is they have a very good staff and especially Mr. Yuan (The Manager at the Reception)...More

5  Thank Nikhil B
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 14 August 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 9 August 2016 via mobile

I stayed with my family and friends for a Day, my experience was lavish... I like ocean view rooms. Pool, lost chambers, kids club and Aquaventure was amazing, Restaurants like saffron and kaleidoscope has variety of food for every taste. Hotel facilities can also be...More

Thank Mustafa M
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 14 August 2016

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

Reviewed 9 August 2016 via mobile

We recently stayed at the hotel for 5 nights following 12 nights at The Westin. The plan was for this to be a treat given the reputation of the hotel. On arrival it was noticeable just how busy this place is, we had booked as...More

2  Thank Brett A
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am truly disappointed to read that we could not meet your expectations with regards to the room size, layout and the amenities in the room. Please be assured that we are committed to continually...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$269 - US$1,082 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#34 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#75 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$269 - US$1,082 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#34 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#75 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Dining (482)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
Jo C
25 February 2018|
AnswerShow all 3 answers
Response from Elaine S | Reviewed this property |
I would say ,summer is the best time for great offers,but the weather is so hot,if u love the sun,then I don’t think it will be a problem.
0
Votes
hajbt
Hi... just hopping on here now.. my husband & Me & near 7yr old son are staying for 4/5 days after being on the Maldives for a few weeks.. so totally overlooked anything to do with Atlantis by way of a plan...!!! I’m partially disabled but get around okay.. but can’t do water park rides etc..so some questions... * is there good sun loungers inside the aqua park...?? * what’s the best beach/pool etc to hang out at while our son can still have fun. He’ll be knackered after a few hrs in water park.. * hiring private cabanas for the day.. where & are they worth it..?? * were in a Dulux room, what’s the best location..? * where’s best for breakfast without it being a nightmare wait & busy..? * what’s in the evening for families to do..?? * I like to sit & soak up the sun, but do t want to be to far from family.. where’s the best location..? * any other advice or experiences greatly received... Been to Dubai few times now.. but 1st time on palm & no intentions of leaving the palm... Thank you in advance for all my questions...!!!😬..
24 February 2018|
AnswerShow all 2 answers
Response from KiwiNewark | Reviewed this property |
Hi There are plenty of sunloungers at the water park and you can hire cabanas, not sure how much though. There are also buggies that transport you there. Both swimming pools are good and have plenty of sun beds, free towels... More
1
Vote
Baljit J
24 February 2018|
AnswerShow all 3 answers
Response from EmmaVlogs | Reviewed this property |
Yes there is, check out my room tour video on YouTube, type in EmmaVlogs Atlantis Dubai and it should come up :)
0
Votes
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Room Tips
"Imperial club 2 bed suite"
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"Take advantage of the imperial class. Includes free breakfast, afternoon snacks , canapaes and happy hour."
Read review
"rooms with view on the sea are better"
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"Book Ocean View as construction going on at the other side and spoils the view."
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