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Atlantis, The Palm

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Atlantis, The Palm
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15,958 Reviews from our TripAdvisor Community

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Showing 12,468: English reviews
Reviewed 12 April 2016 via mobile

Only a couple of hours ago my husband and I were chatting in the opulent cocktail bar about how much we had enjoyed our week here with our daughters. We stayed in a suite, rented the fabulous pool cabanas numerous times, booked all the dolphins, sealions and diving experiences etc, enjoyed wonderful service and yet... 2 hours after relieving the...

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Helpful?
1Thank MrsMHarrison
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for you feedback on TripAdvisor. Whilst I am delighted to read that you enjoyed your experiences at The Dolphin Bay, Sea Lion Point and Aquaventure waterpark, I regret to read that your overall experience was hampered because of the music from the beach. Please accept my sincere apologies for this. We do try our utmost to...

Milton, Canada
Reviewed 12 April 2016

We visited Atlantis as part of a city tour we were not disappointed, what a beautiful place, almost magical cannot say enough about the shops, and the aquarium. Would love to return and spend at least a week there!!

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1Thank MommyCville
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

London, United Kingdom
Reviewed 12 April 2016

Went there with my family for a nice calm break. Went in the off season, so it was not packed with tourists. The pool area is very nice and the waterpark is great for kids. We enjoyed it very much and would love to go back again soon

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1Thank edavalo
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Reviewed 12 April 2016

Atlantis, The Palm, Dubai is the greatest hotel on Earth, the staff there are amazing and there on the ball 24 7 to make sure that your stay is the best stay you've ever had in any hotel before. Their rooms are glorious and the Aqua Park will keep you on your toes. Don't worry about relaxing and looking after...

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Helpful?
Thank St-J-Year6
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Durban, South Africa
Reviewed 12 April 2016

We had a wonderful holiday at The Palms Atlantis, the service we received was excellent, the staff were so welcoming and helpful, The Arabian adventure tours were wonderful, I have only good things to say about this hotel and Dubai, Cant wait to go back!

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1Thank adventuretime365
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 11 April 2016 via mobile

Looked at this place for two years and it was worth the wait ! There are certain places that are iconic in the modern world , times square , eifel tower , Rome 's colliseum and in the middle east is the Atlantis. Standing proud at the end of the palm , this building on the approach is breath taking!...

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2Thank Sean N
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have not doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Birmingham, United Kingdom
Reviewed 11 April 2016

I stayed here a while back with my dad and younger brother! They had already visited the Atlantis so knew what to expect!.. Me on the other hand, I was extremely excited because I knew it was a super swanky place! If I'm honest, I was in awe of the whole experience, as it was paid for by my dad...

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1Thank lauren g
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

London, United Kingdom
Reviewed 10 April 2016 via mobile

We thought we would try it but regretted it almost from the start. Even though there was more than enough room for our whole family 2A 2C, because one child turned 13 while we were there, we were forced to book another room. Outrageous. Service was ok but meals were not. The entire holiday we felt stifled, not relaxed. Came...

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2Thank Sonjathediner
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I truly regret that the number of guests policy in our rooms did not meet your expectations. It is essential that the number of occupancy based on the size of our rooms is maintained as the safety of our guests is of paramount importance to us. I believe that this...

Madaba, Jordan
Reviewed 10 April 2016 via mobile

This is a must see wonder in dubai that is made by human...simply just an amazing place and also a great view from the plane before landing...would be cooler and epic to do skidiving at that spot too in the future

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3Thank Deema S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

London, United Kingdom
Reviewed 10 April 2016

Went to dubai for 6 nights with 3 older kids (18-16-11). We stayed at the marina for the first 3 nights whilst exploring Dubai and then Atlantis for the last 3 nights for some pampering me time! Atlantis was no doubt a beautiful hotel, grand in all cases, as one would expect. We had a lovely inter connecting room, sea...

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6Thank Kulenz
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. I sincerely regret to read that we did not fully meet your expectation during your stay with us. Our service standards have always been to offer a warm and engaging service to all of our guests, irrespective of how busy the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €258 - €972 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#88 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
813 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to Imperial Club”
muzungu57, 24 Apr 2017 | Read review
“Rooms overlooking the pool have great views of the water park and Dubai's skyline”
marlenicita, 24 Apr 2017 | Read review
“Plan ahead.”
beastylover, 22 Apr 2017 | Read review
“Rooms in the East tower are quieter.”
360they, 22 Apr 2017 | Read review
“Poolside/sea view”
melanielea2016, 21 Apr 2017 | Read review
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