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Atlantis, The Palm

17,940 reviews
#120 of 563 Hotels in Dubai
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,940)Write a Review
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13,975 results
Traveller rating
9,013
2,760
1,208
497
497
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9,013
2,760
1,208
497
497
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3,781 - 3,785 of 13,975 reviews
Reviewed 29 August 2016

It was our second stay at this hotel. We were in an imperial club room which was very spacious and with a dedicated check-in and check out service on the 12th Floor. All the staff were amazing and even managed to find the jumper lost...More

Review collected in partnership with this hotel
Thank facturelondon
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed 29 August 2016

Rooms are average,in room TV is rubbish you pay for movies,best you get is news , when I checked in supposed to get room @ 3pm I didn't get it till 4:30pm,checking in is pandemonium too many ppl not enough desks,Aqua park awesome for kids...More

Review collected in partnership with this hotel
Thank mubarak2016a
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is regretful to read that your check-in experience was not up to your expectations. It may happen that the lobby gets quite busy during the peak hours of check-in and check-out. Nevertheless, we would...More

Reviewed 28 August 2016

The room was superb. Loved it. The breakfast and dinner had so many cuisines and everything was well cooked. Kids loved aquaventure and lost chambers. Also the kids club is amazing. Loved being there.More

Review collected in partnership with this hotel
Thank Neha A
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 29 August 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 28 August 2016

Everything was perfect! Except the behavior of the Nasimi Beach's staff & the very crowded pool! Loved swimming with the dolphins & experiencing the Aquapark! Will definitely come back for more!!!😎👌🏻More

Review collected in partnership with this hotel
Thank shirin_xx
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 29 August 2016

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations. Nevertheless, please be...More

Reviewed 28 August 2016

Stayed at the hotel last week with my kids, they had the best time of their life there because of the water park and the aquarium. Will definitely visit again, rooms were very clean, staff were very helpful. Food was good as well.More

Review collected in partnership with this hotel
Thank Afsor
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 29 August 2016

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$275 - US$1,127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$275 - US$1,127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
lebrace
14 February 2018|
AnswerShow all 6 answers
Response from Carl D | Reviewed this property |
Don’t stay there then anything but quite. If you want to stay somewhere that relaxing with great food a hospitality then stay at the Waldorf on the palm. Food and everything is perfect
1
Vote
mrandmrsdart2018
14 February 2018|
Answer
Response from Stephanie M |
I know that the first 2 weeks are ramandan in June
0
Votes
mrandmrsdart2018
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123456385
Room Tips
"We had an apartment with two bedrooms and a wonderful balcony overlooking the pool."
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"Couldn’t let locate a hair dryer so be sure to pack your own dryer"
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"Get Imperial Club aaccess for additional perks. If possible request a room with a view of the palms. We were..."
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"Ask for balcony if you need space from kids"
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