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Atlantis, The Palm

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Atlantis, The Palm
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15,720 Reviews from our TripAdvisor Community

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Showing 12,276: English reviews
Taunton, United Kingdom
Reviewed 3 April 2016 via mobile

Love this hotel ! So stunning and elegant . The inside is just breathtaking ! The huge aquarium is a must see for adults and children alike . Even though it's a big hotel you are made to feel important . The water park next door is most definitely worth a visit . Highly recommended staying here and I will...

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Helpful?
Thank Rumour999
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Vietnam
Reviewed 3 April 2016

In the Hotel, the had lots of things to do! they also had a little mall inside Atlantis! In one of the tanks, I saw a few diver swimming inside the tank! I wish I could do that! I couldn't remember because it was in the year 2013 or 2012. This hotel is great! :)

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Thank vincentn20
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Reviewed 3 April 2016 via mobile

One of the best hotels to enjoy some relaxing days with the family. Great breakfast, lots of excelent restaurants and lots of fun to do in the adventure park. Lost chambers a place mandatory. Amazing Atmosfere and a 5 star service.

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1Thank Nuno G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Reviewed 2 April 2016

Arrived after a 7hr flight from UK, at 9.00am, friendly, efficient Reception staff organised an early check-in. Our room was on 19 floor overlooking Persian Gulf, not Palm. The room was spacious, spotless. and well appointed. We had a half-board package, which included breakfast and either lunch or dinner from the vast choice of restaurants, including a new Gordon Ramsey...

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1Thank Deborah K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Edinburgh, United Kingdom
Reviewed 2 April 2016

From arrival to departure, a stay at this hotel is a fairytale experience. You find yourself lying by the pool, looking up at the beautiful building and the Arabian-inspired arch and thinking " I can't believe I'm really here". All staff (front desk, restaurant, maids, security) friendly and helpful. The place was immaculate all of the time, I swear you...

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1Thank Iliketravel001
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Geneva, Switzerland
Reviewed 2 April 2016 via mobile

We spent 6 nights at Atlantis, Empire Club. It was grest, we had a Deluxe room with Palm View. The hotel is huge, lots of restaurants and activities but everything is quiet expensive. If you like to dive, the dive int the Ambassador lagoon is a funny thing to do. We went almost everyday at Aquaventure with the complimentary buggy,...

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Helpful?
2Thank VanessaBe
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Bathgate, United Kingdom
Reviewed 2 April 2016 via mobile

Hotel OK I suppose, definitely nothing special There are road works outside at the moment and it takes almost 1 hour to travel along the palm and back to where you started to get out by car/taxi. No mention of this at booking... disgraceful!

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Thank Michael F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I truly regret to have given you cause to express your disappointment on TripAdvisor I am happy to read that overall, we have met your expectations. Nevertheless, allow me to sincerely apologise for the lengthy time it took you to go back to Atlantis, The Palm which marred your stay with us. I would like to share with...

Dewsbury, England
Reviewed 2 April 2016 via mobile

1st visit to Dubai and booked Atlantis everything was on point but abit overpriced other than that had an amazing stay staff was every friendly. Flight landed at 3 in the morning got to the hotel about 4/5ish and took them 15-20 mins to get a room ready for us as we had a 3 yr old and a 8...

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2Thank amy2333333
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Hong Kong, China
Reviewed 2 April 2016

The tour company arranged for us to spend one night here. It is crazy! There were much to see and we enjoyed the Aquarium and Water Park very much.There was no time to swim. I need at least three days.

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Thank DrPaulTam
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Reviewed 2 April 2016 via mobile

I stayed at the Atlantis for 2 days which is not long enough you need a full week to fully experience all that it has to offer. Always something to do and the lost chambers and aqua adventure park are huge attractions. I really enjoyed myself at the hotel and shout out to Charles who promptly checked us in and...

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1Thank Sunita K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €244 - €936 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
788 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
5 of 5