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    Atlantis, The Palm

    Crescent Road | The Palm Island, Dubai, United Arab Emirates
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$464
    US$464
    US$464
    Traveller (13588)
    Room & Suite (1924)
    Pool & Beach (946)
    Burj Al Arab Jumeirah
    4,201 reviews
    #33 of 546 hotels in Dubai
     
    Sofitel Dubai The Palm Resort & Spa
    4,591 reviews
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    Jumeirah Zabeel Saray
    5,082 reviews
    #51 of 546 hotels in Dubai
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,319 reviews
    #13 of 546 hotels in Dubai
     
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,344 reviews)
    “water park” (4,833 reviews)
    “lost chambers” (935 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Burj Al Arab Jumeirah
    4,201 reviews
    #33 of 546 hotels in Dubai
     
    Sofitel Dubai The Palm Resort & Spa
    4,591 reviews
    #49 of 546 hotels in Dubai
     
    Jumeirah Zabeel Saray
    5,082 reviews
    #51 of 546 hotels in Dubai
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,319 reviews
    #13 of 546 hotels in Dubai
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (16,601)
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    There are newer reviews for Atlantis, The Palm
    See the most recent reviews

    3,611 - 3,615 of 12,955 reviews

    Reviewed 27 June 2016

    i had a bad experience in my last stay in their hotel where they charged me twice extra on my room by mistake and had to wait for more than a month to get a refund while struggling with the follow up.More

    Review collected in partnership with this hotel
    1  Thank lubna_albuainain
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 July 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely disappointed to read that we did not meet your expectations with regards to billing as this is not reflective of the high standards of service that we uphold. Nonetheless, please be assured...More

    Reviewed 27 June 2016

    we will recommend this hotel to anyone who wants to enjoy their holidays, excellent service, excellent buffet food and beautiful water park. we got very good package for room which includes breakfast, we stayed 2 nights there in May 2016, our room was quite spacious...More

    Review collected in partnership with this hotel
    Thank ayazdba
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 June 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

    Reviewed 27 June 2016

    Lovely resort with high quality service. The staff was very proffesional, attentive and helpful. The room was wonderful. The food: spectacular, very varied and with a large selection of restaurants. I will certainly recommend it to everyoneMore

    Review collected in partnership with this hotel
    1  Thank ileanah762
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 June 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

    Reviewed 27 June 2016

    We had a family holiday at Atlantis, the Palm extraordinary resort with unique location. Wonderful place, Good service, friendly staff, many activities for family and kids with fine restaurants all for perfect leisure.More

    Review collected in partnership with this hotel
    Thank amolk186
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 June 2016

    Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

    A TripAdvisor Member
    1
    Reviewed 26 June 2016 via mobile

    Although we were there for a short stay (only 5 days) all the staff at the hotel were friendly, helpful and professional. They made us felt so welcomed. The concierge service was very helpful and security was good. Spent most of the time on the...More

    Thank A TripAdvisor Member
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 June 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

    Burj Al Arab Jumeirah
    4,201 reviews
    #33 of 546 hotels in Dubai
     
    Sofitel Dubai The Palm Resort & Spa
    4,591 reviews
    #49 of 546 hotels in Dubai
     
    Jumeirah Zabeel Saray
    5,082 reviews
    #51 of 546 hotels in Dubai
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,319 reviews
    #13 of 546 hotels in Dubai
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Internet
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$348 - US$897 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #31 On the Beach Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #43 Family Hotel in Dubai
    • #65 Spa Hotel in Dubai
    • #94 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, TravelUp, Travelocity, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (13588)
    Room & Suite (1924)
    Pool & Beach (946)
    Dining (439)
    Hotel & Grounds (9828)
    Family and Play Areas (249)
    Bathroom (222)
    Business Centre & Event Rooms (31)
    Nearby
    Kempinski Hotel & Residences Palm Jumeirah
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    2.07 km away
     
    Dukes Dubai
    54 reviews
    2.97 km away
     
    Sofitel Dubai The Palm Resort & Spa
    4,591 reviews
    1.90 km away
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,319 reviews
    3.43 km away
     
    Nearby Restaurants
    The Edge
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    .07 km away
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    .04 km away
    Seafire Steakhouse
    1,120 reviews
    .22 km away
    Ossiano
    831 reviews
    .05 km away
    Nearby Attractions
    Aquaventure Waterpark
    10,894 reviews
    .37 km away
    Dolphin Bay
    2,141 reviews
    .85 km away
    The Lost Chambers Aquarium
    4,067 reviews
    .21 km away
    Palm Jumeirah
    1,151 reviews
    .99 km away
    Ask a question
    Questions & Answers
    Michelle C
    26 July 2017|
    AnswerShow all 3 answers
    Response from Hazel W | Reviewed this property |
    From the UK? 7 hours to Dubai and same to Abu Dhabi. If you mean from Atlantis the trip to Dubai is around 45-60 minutes because traffic is always busy. From Atlantis to Abu Dhabi I would say around 2-3 hours. You could... More
    0
    Votes
    disgruntled186394
    25 July 2017|
    AnswerShow all 6 answers
    Response from Kags73 | Reviewed this property |
    We went end of Jan & had Imperial room deal which means you can you use separate restaurants for breakfast, afternoon snacks & evening drinks which you can enjoy on the private balconys & the use of a private beach these... More
    1
    Vote
    21 July 2017|
    AnswerShow all 4 answers
    Response from Kenniff | Reviewed this property |
    Our family favourite was the Nasimi beach. It's included in the half board package and the atmosphere / ambience was good. This is based upon sitting outside and if you are going soon it may be a bit hot for that.
    1
    Vote
    Room Tips
    "18th floor has small balcony and fantastic view"
    Read review
    "Go Imperial Club !!!!!!"
    Read review
    "The higher the room the better the view, upgrade if you can you won't be disappointed"
    Read review
    "Go for the Imperial Club Package!"
    Read review
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