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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
    011 971 4 426 0000
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 25% below average rate

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    US$508
    US$465
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    US$465
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    US$466
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    Traveller (14508)
    Room & Suite (2025)
    Pool & Beach (984)
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,536 reviews)
    “water park” (4,828 reviews)
    “lost chambers” (970 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (17,402)
    There are newer reviews for Atlantis, The Palm
    See the most recent reviews
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    3,471 - 3,475 of 13,581 reviews

    Reviewed 24 August 2016

    We stayed 4 nights and the hotel echoed everything facility and service. It has every activity under one roof. We enjoyed the helicopter ride where we saw the city from the air with amazing views. We also enjoyed the water park and could not get...More

    Thank Shakila R
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

    Reviewed 24 August 2016

    Hotel is looking tired, staff not as friendly and helpful as in previous years, beverages rediculously expensive, wife got food poisining from The Edge restaurant and we had no real assistance from management nor a proactive apology from management. Some rides in the water park...More

    Review collected in partnership with this hotel
    Thank steve35robinson
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 29 August 2016

    Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

    Reviewed 24 August 2016

    The property on the whole is expansive and impressive, well maintained despite the size. Plenty of activities to choose from, complimentary and non-complimentary. Breakfast and dinner buffet spread at Saffron extensive and delectable. Our room-Palm View Deluxe- average, lack of sufficient amenities, not even a...More

    Review collected in partnership with this hotel
    Thank Puthukudi
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 September 2016

    Dear Guest, Thank you sharing your feedback on TripAdvisor. I am extremely delighted to read your positive comments especially with regards to the size of the resort, variety of food at our Saffron restaurant, the various activities and services offered by our colleagues. Having said...More

    Reviewed 24 August 2016

    We had upgraded to the imperial club class and what can I say. The service was impeccable. We had the half board option and there were lots of restaurants to eat at, a few you had to pay a supplement for but loads of choice....More

    Thank Jayne C
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

    Reviewed 24 August 2016

    As a family, it was a spectacular experience. Friendly staff ( specially Hashim, who helped us in check in and out). Aquvanture and The lost chamber are must see places. Definitely, will I recommend it and I will plan to go again.More

    1  Thank Ahmed M
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

    Fairmont The Palm, Dubai
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    5,356 reviews
    #62 of 556 hotels in Dubai
    3.6 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$346 - US$1,280 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #31 On the Beach Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #43 Family Hotel in Dubai
    • #69 Spa Hotel in Dubai
    • #100 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity, Hotwire, Cancelon, Hotels.com, getaroom.com, Evoline ltd, Orbitz, TripOnline SA and Cheap Tickets so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14508)
    Room & Suite (2025)
    Pool & Beach (984)
    Dining (458)
    Hotel & Grounds (10552)
    Family and Play Areas (271)
    Bathroom (236)
    Business Centre & Event Rooms (33)
    Nearby
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    5,132 reviews
    1.90 km away
     
    Waldorf Astoria Dubai Palm Jumeirah
    5,041 reviews
    3.43 km away
     
    Fairmont The Palm, Dubai
    4,680 reviews
    3.31 km away
     
    Jumeirah Zabeel Saray
    5,356 reviews
    3.59 km away
     
    Nearby Restaurants
    The Edge
    327 reviews
    .07 km away
    Ayamna
    286 reviews
    .04 km away
    Seafire Steakhouse
    1,223 reviews
    .22 km away
    Ossiano
    884 reviews
    .05 km away
    Nearby Attractions
    Aquaventure Waterpark
    11,858 reviews
    .37 km away
    Dolphin Bay
    2,185 reviews
    .85 km away
    The Lost Chambers Aquarium
    4,357 reviews
    .21 km away
    Palm Jumeirah
    1,224 reviews
    .99 km away
    Ask a question
    Questions & Answers
    Craig T
    12 November 2017|
    AnswerShow all 7 answers
    Response from tg1974 | Reviewed this property |
    Hi Craig, taxis are considerably cheaper than UK. Dubai Mall is 40-60 dirhams with tip, Marina 20-40 dirhams with tip. Hotel offer a free shuttle to Mall of Emirates but it's first come first serve. Do not use the unmarked... More
    1
    Vote
    laheer
    10 November 2017|
    AnswerShow all 4 answers
    Response from MrsSP123 | Reviewed this property |
    forgot to say the water bottles in the room are 500ml
    0
    Votes
    Kathy B
    10 November 2017|
    AnswerShow all 5 answers
    Response from hinda A | Reviewed this property |
    Hello Kathy, If you are booking a half board basis then you will have access to the buffet options only. But there are plenty of restaurants offering different cuisines to choose from. Also drinks are quite expensive... More
    1
    Vote
    Room Tips
    "Ask for a room in the west tower where its much quieter."
    Read review
    "Pay the extra for the Imperial Club Room and Service"
    Read review
    "I had 7th floor, Corner of Western Tower and Ocean front Optimum and peaceful."
    Read review
    "I had the ocean view room and loved it!"
    Read review
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