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Atlantis, The Palm

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Traveller (15989)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,783)
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14,598 results
Traveller rating
9,382
2,870
1,272
533
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9,382
2,870
1,272
533
541
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3,451 - 3,455 of 14,598 reviews
Reviewed 16 October 2016

A unique experience in Dubai. The hotel will be crowded given the size of the property (v big hotel) and number of guests. Try upgrading to Imperial club which will get you lot of benefits (lounge access, priority access for most of the things) Rooms...More

Review collected in partnership with this hotel
Thank naveenmalhotra2000
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed 16 October 2016

We stayed here a few years ago and some things have changed for the better there is even more things to do regarding the fish and lost chambers. Its massive the waterpark is amazing for kids and adults alike loads of restaurants almost to many!...More

1  Thank reeceyb
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 16 October 2016

This is a Spectacular building taking centre stage on the man made Palm island, & connects directly to the Aquaventure park. We found it to be expensive but our room included free entrance to the Aquavventure park, Lost Chambers aquarium, as well as half board...More

Thank Bryan J
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I wish to sincerely thank you for your shared feedback and I am happy to learn that your experience was remarkable. With regards to our restaurants pricing, I would like to assure you that we...More

Reviewed 16 October 2016

Room is clean. Staff is so friendly. All facilities are grate. Thanks for everything's. I will plan another. visit later. Its perfect for families and kids. See view is wonderful. I strongly recommend this hotelMore

Review collected in partnership with this hotel
1  Thank ahmadfarouq
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 16 October 2016

The worst service quality that we received. It is going to be a waste of a day to stay there.. not worth for the money you pay and also the people there at the end are not gentle and also the room key weren't issued...More

Review collected in partnership with this hotel
Thank Casanjeevkunal
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 19 December 2016

Dear Guest, I sincerely regret for having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. Our service standards has always been to offer a warm and engaging service to all of our guests, irrespective of how...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$273 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$273 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15989)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
Ealingw
26 May 2018|
Answer
Response from Kaseem | Reviewed this property |
I'm pretty sure all rooms have balconies, the lighting in the bathrooms is not good for doing makeup. I'd bring my own mirror.
0
Votes
drhamidinia
26 May 2018|
Answer
Response from Kaseem | Reviewed this property |
All pools are available for all guests. Free airport transfers are dependant on the package you booked. We got a Dubai taxi it cost approx. AED110.
0
Votes
MJHowells
24 May 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Room Tips
"Higher floors and if you can Imperial Club Rooms."
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"The Imperial Club room was great."
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"Ask for a room higher up with a palm view."
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"We had the club room and thought the benefits were definitely orth it"
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