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Atlantis, The Palm

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14,839 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 11,624: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 January 2016

Despite saying i wouldn't come back to the atlantis i don't think there are many places better for children on the planet. My last visit was spoiled by the huge numbers of guests, this time the hotel was very quiet as it was off peak and therefore everything was easier from check in to check out. We used the imperial... More 

Helpful?
1 Thank Blondskiblond
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. First of all, let me extend my apologies for your previous stay due to the crowds at the lobby. Although I do not have an immediate solution at hand, please be assured that we continue to review ways to better manage the crowds to ensure that our guests have a... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 January 2016 via mobile

You may visit this hotel to stay underwater rooms to feel a difference. Dolphin bay is priced very high. Instead you may try dolphin show at dubai creak That is far batter then this Hotel stay can be done for 1-2 day

Helpful?
2 Thank skgoel854
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to write about your experience with us on TripAdvisor. Let me please assure you that the pricing at Atlantis, The Palm is on par with other 5 star hotels in Dubai. Moreover, the experience that we try to deliver at Dolphin Bay is one of its kind as our team always strive to... More 

Moscow, Russia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 January 2016 via mobile

We stayed here during Jan 2016 holidays with wife and our small daughter. The hotel has great amenities for kids (amazing aquarium that is free for residents, good aqua park also free for residents). That we liked a lot. What we did not like was food and prices in restaurants. Frankly, you can get much better value for money dining... More 

Helpful?
2 Thank Vladimir K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm. I truly appreciate your positive comments about the facilities and features that are offered at the resort. In Atlantis, The Palm we always try to create a memorable experience for every guest and I truly regret that we did not meet your expectations... More 

London, United Kingdom
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 January 2016

Family holiday in December. Impressive hotel inside and out. Rooms are very nice and well proportioned. The junior suite had a great bathroom. Free wifi was available. Great selection of restaurants for fine dining ( nobu) and a lot of more causal restaurants. This hotel is expensive but the huge waterpark is the reason we went to the Atlantis. The... More 

Helpful?
2 Thank Amir M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is indeed a pleasure to hear such positive comments from our valued guests. We are grateful for your compliments on our product, rooms, restaurants, Aquaventure and other facilities. Please be assured that we are constantly striving to exceed guest needs and create memories for them. In addition, I... More 

Bath, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2016 via mobile

What a breathtaking hotel with everything you need to have a week of fun. The staff are friendly, service is excellent. The hotel really is incredible. Facilities are wonderful. We visited with our 20 month old son so were unsure what to expect but very pleasantly surprised. He was too young for the kids club but there is an excellent... More 

Helpful?
1 Thank EmilyJBC4
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, The team and I are so grateful for your time taken to post such a wonderful review on TripAdvisor. We sincerely appreciate your generous compliments on our product, facilities and services. Atlantis, The Palm experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 January 2016

Family holidays should be fun and a time to be enjoyed with loved ones not to mention if your paying a Premium to stay at Atlantis & on top Paying for expensive upgrades then in return you would think this sounds like an awesome family holiday! Guess again for paying for more we got less and after bring the poor... More 

Helpful?
7 Thank Peter H
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your sharing your feedback on TripAdvisor. First of all, please accept my sincere apologies for the inconvenience caused during your stay. I truly regret that we could not meet your expectations during your visit at Atlantis, The Palm. Regarding our pricing, we wish to assure you that we are on par with other 5 star... More 

Cape Town, South Africa
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 January 2016 via mobile

Nothing can come close to the experience we had at the Atlantis, The Palm Dubai. Do not even look at other options if you are planning a family holiday with children as this resort has it all. Everything works - from the friendly voice at guest services to the ordering of in room dining to the fast lane access to... More 

Helpful?
3 Thank Anton D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services. Our aim is indeed to continuously give our guests an amazing experience and everlasting memories and we are glad that your stay was an unforgettable experience. Once again, we thank you for your kind... More 

Pretoria, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 January 2016

Our trip to Atlantis was definitely +5 star. The staff were so friendly, polite and helpful, and they really went out of their way to make our stay comfortable. Everything from the initial booking to eventual check out went smoothly. They applied for our UAE visas on our behalf, which is a nightmare to do it here in South Africa.... More 

Helpful?
2 Thank 07chanel555
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. It is rewarding to learn that our colleagues have been exceptional in their service and ensured that you had an amazing experience. Atlantis, The Palm experience is all about people working together to create beautiful memories for all our guests and I am delighted... More 

Cambridge, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2016

my brother and I spent last weekend there. Lovely hotel and great place to be. The attached waterpark is brilliant and the aquarium is lovely. Food in the hotel is great and so much choice! There are alot of restaurants although very expensive when compared to restaurants in the malls / out of resort. Room was beautiful and cleaned immaculately... More 

Helpful?
2 Thank Matt E
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. We are honored and delighted to read your positive comments, especially with regards to the Aquaventure, Lost Chambers, restaurants and rooms. I do however regret to learn that there was a delay during your check-in. I wish to assure you that all check-ins... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 January 2016

Atlantis is one of my favorite hotels in Dubai . I love their services , their rooms , their privileges to access lots of Dubai attractions if you got reservation there . I very much enjoyed my stay there .I highly recommend their spa they treat you like queen. Friendly staff & helpful concierge.

Helpful?
3 Thank myeyeswontfallasleep
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. Atlantis, The Palm experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. We thank you once more for your review and we look forward to welcoming... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Platos
Platos
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €311 - €1,141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Priceline, Expedia, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Odigeo and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
627 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are the best”
 of 5 bubbles varunsehgal2134, 3 Dec 2016 | Read review
“Its hard to go wrong, watch out for deals and avoid the peak times and you'll get a great value room buy at the wrong time and book a peak weekend then you pay a fortune. ”
 of 5 bubbles martinhD157PU, 2 Dec 2016 | Read review
“Take the room with view on Burj'al'arab. You'll see Khalifa too! And it's cheaper!”
 of 5 bubbles AndrejM71, 30 Nov 2016 | Read review
“Choice a room facing the sea, quieter”
 of 5 bubbles philhumphries1, 29 Nov 2016 | Read review
“The higher the better for views.”
 of 5 bubbles 292christinei, 28 Nov 2016 | Read review
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