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Atlantis, The Palm

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Traveller (15989)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (18,781)
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Traveller rating
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1,270
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9,382
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533
541
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3,421 - 3,425 of 14,596 reviews
Reviewed 17 October 2016 via mobile

Stayed at Atlantis for 4 nights in September as a stopover on our way back to Australia. We have extensively travelled the world, and were a bit concerned after reading some negative reviews, but we need not have worried, this place is fantastic. Yes it...More

1  Thank MrsWoodie
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 17 October 2016

I used to travel, visited many counties and cities, tried many hotels, but Atlantis is really different it is the best among others, room, service, facilities, restaurants. Service and quality of service is not comparable.More

Review collected in partnership with this hotel
Thank mohammadsalman2016
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

Reviewed 17 October 2016

This is my 2nd time to this great hotel and as the last time it was great. The view from above the Aquarium was pricless. Loved it all and so did my wife who came with me the first time on our honeymoonMore

Review collected in partnership with this hotel
Thank riyadh288
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

Reviewed 17 October 2016

Facilities are great. Service was not good, staff where clearly over worked and uninformed, bed was uncomfortable, the room did not get cold during the night. Not what I would expect from a 5* hotel in Dubai! Would I ever return to stay and bring...More

Review collected in partnership with this hotel
Thank kbeckl_835774
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 23 February 2017

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Our aim has always been to offer a warm and engaging service to all of our guests, irrespective of how busy the hotel is. From your overall experience, it seems that we did not meet...More

Reviewed 17 October 2016

It's a good hotel .. And clean room with nice facilitys room service was also good .....I love it ...I like to spend time there and very big hotel and also adventures and all other facilities there I love it ...More

Review collected in partnership with this hotel
Thank Patel A
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$273 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$273 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15989)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
MJHowells
24 May 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Daisy S
24 May 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Ms Daisy ThAnk you for your query. Our Imperial Club Package definitely includes Breakfast for our guests. The guests have an option of eating breakfast at the Buffet Restaurants opened for all guests or they may... More
0
Votes
faiz33
23 May 2018|
AnswerShow all 4 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Faiz Thank you for your query. Half Package is inclusive of food only. Beverages can be ordered as per your liking from the ala carte menu on chargeable basis. We look forward to welcoming you soon. Best Regards... More
0
Votes
Room Tips
"Higher floors and if you can Imperial Club Rooms."
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"The Imperial Club room was great."
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"Ask for a room higher up with a palm view."
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"We had the club room and thought the benefits were definitely orth it"
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