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Atlantis, The Palm

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15,198 Reviews from our TripAdvisor Community

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Showing 11,888: English reviews
wakefield
Reviewed 5 March 2016 via mobile

Stayed for 5 nights to grab some suns scarce up with friends. Overall OK but bee to better hotels with lower grade. Although a big hotel they staff do try but everything is looking worn. The pool area was not very tidy, I had dropped some coke on our second day and it remained on the pool side our entire...

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Helpful?
1Thank katie23Wakefield
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I truly regret that we did not meet your expectations due to crowd issues during peak hours of breakfast period in our restaurant. Please be assured that we are constantly innovating on our products and services to continuously enhance the experience of our guests, particularly with respect to crowd....

Emirate of Dubai, United Arab Emirates
Reviewed 5 March 2016

We are residents in UAE, came for a afternoon tea, we were walking (not by car), as weather was amazing. wanted to enter and the guy didn't want us to let in. After I passed the gate, he started to shout that I have to know my place and owner of this hotel is not my father. So maybe he...

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5Thank Vredina87
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is with regret to read that you left the resort disappointed and that we did not meet your expectations. Although Atlantis is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. I wish to assure you that I will...

Belgium
Reviewed 5 March 2016 via mobile

Atlantis with more than 1500 rooms is what we call a hugh hotel. I was there for a convention and stayed 4 nights. Nice pool area lots of shop and restaurants, nice rooms. For business it is not the perfect place but forbtourist it is excellent. Mind you it doesn't come cheap but for sure go and see the massive...

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Helpful?
1Thank Johan L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read your positive comments about the pools, restaurants, the rooms and other facilities in our resort. With regards to our pricing, we wish to assure you that it is competitive with other 5 star hotel properties. In addition, we also have promotional offers all year round....

Reviewed 5 March 2016 via mobile

The legendary Friday brunch at Saffron lived up to its billing. A riotous afternoon spent in the company of friends and family enjoying the copious amounts and varieties of food and drink on offer. Although expensive would highly recommend as an introduction to the good times in Dubai.

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1Thank Kieran D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain the we have met your expectations. The whole team looks...

Stockholm, Sweden
Reviewed 4 March 2016 via mobile

Two huge pool areas, one with lots of sport options, great restaurants, not ever any lines, friendly and helpful staff and to top it off - a fantastic water land with slopes and relaxing "beaches". The only disadvantage is that it is a long way from the city, 40 min in taxi,

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3Thank Cajsa68
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

New York City, New York
Reviewed 4 March 2016

A lot of people travel a long way to get to this place... and, frankly, Dubai is a very long way from just about everywhere... but it's worth it. A sister resort of Atlantis in the Bahamas, I got the impression this place was bigger. I was there for a conference which, I have to say they staged brilliantly. Most...

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Helpful?
1Thank Jeffrey R
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

Norwich, United Kingdom
Reviewed 4 March 2016

Family trip of 5 days at this amazing hotel, which will not disappoint! staff were very friendly & helpful, rooms were just perfect & the food served was very good, the hotel offers a 'happy hour' which actually runs for TWO hours! gets my vote. The hotel grounds are fantastic for children and the waterpark is great fun. If.... (and...

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Helpful?
1Thank 67Todd
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,The...

Los Angeles, California
Reviewed 3 March 2016 via mobile

This all you can eat buffet is the business for Friday's here in the AUE. All the professional and American residents come here and party like it's 1999...lol live dj and great ambience. Why not indulge a little on oneself and put on some glorious pounds while savoring some wonderful food.

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1Thank melanieb69
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to know that you had a memorable experience during your visit. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome...

Reviewed 3 March 2016 via mobile

This is one of the most amazing properties I have seen till date. The rooms are great, the view from the rooms are superb, the beach and swimming pool are superlative and the sea aquarium cum diving experience is awesome. Not to forget the nice water theme park with cool rides. The hotel has it all. Though I was there...

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2Thank Anil L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely gratifying to read that our resort is one of the most amazing properties that you have seen till date. Your invaluable comments with regards to our rooms, pool and beach, Aquaventure waterpark and other services and facilities are highly appreciated. Atlantis, The Palm is all about colleagues...

Venice, Florida
Reviewed 3 March 2016

went for a day with the family, amazing property. To walk through the hotel was fantastic. The aquarim was a hit with our 1.5 yr old grandson. The décor , restaurants and ambiance all top notch. The pool area was beautiful.

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1Thank snorkler09
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments. Your feedback does reflect to the high standards that we are aiming for. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €281 - €742 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
673 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware the west wing disco noise at night and check cost meal plans”
 of 5 bubbles grant450, 18 Jan 2017 | Read review
“Request a city view room”
 of 5 bubbles Katespy169, 17 Jan 2017 | Read review
“You might need to pay extra to have the sea view, but its worth it.”
 of 5 bubbles LilyB409, 17 Jan 2017 | Read review
“Ask for a non adjoining room”
 of 5 bubbles sbrhunter, 16 Jan 2017 | Read review
“Request room with balcony, same wing as Lost Chamber & Kaleidoscope restaurant,closer walk to water world/dolphins. 10th floor+”
 of 5 bubbles P8526TJmichellec, 12 Jan 2017 | Read review
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