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Atlantis, The Palm

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15,506 Reviews from our TripAdvisor Community

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Showing 12,116: English reviews
Stratford upon Avon
Reviewed 21 April 2016

Stayed here for the third time and as good as ever. Ticks all the boxes for our family (2 adults and a 12 year old). Excellent restaurants, unquestioned sunshine, fantastic quality accommodation and very friendly staff. Booked the cheapest Deluxe Room in East Wing on half board basis and had a panoramic view of the Palm, with the 7 star...

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1Thank davidbarker7
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor and continuously choosing us to be your getaway destination. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience once again with us was a wonderful one. Moreover, I am very happy...

Pattaya, Thailand
Reviewed 21 April 2016 via mobile

Excellent value for money. Brunch at the palm with family and friends. Had to book a table in advance as its normaly oversold. Great food and drink. Expensive but well worth it. And excellent afternoon with all you can eat and drink for around £100 per person. Brand name drinks and a great carvary and sea food bar. The music...

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Thank ipod3737
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Prague, Czech Republic
Reviewed 21 April 2016

Just came back from Atlantis. It was the best vacation I had. Everything was simply perfect, food, service, very friendly and helpfull staff. Booking of the imperial club was a perfect choice. Breafast and afternoon tea in the lounge was never crowded and choice of food was great. The kids had access to the kids klub and they really enjoyed...

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Thank SarkaSz
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Reviewed 21 April 2016

Recently stayed at Atlantis and we loved it! Our teenage kids enjoy the hotel as well. Atlantis and its staff are some friendly and welcoming it very quickly becomes like a second home, you will get to know the place inside out before you leave.The hotel offers a fantastic service, staff are friendly & helpful and the rooms are just...

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Thank Graham S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Dhaka
Reviewed 21 April 2016

It was our third stay in Atlantis, the Executive Suite. The hotel is excellent for family vacation as there is a lot of fun to do with kids. The Aquarium is gorgeous, its huge and there are many types of fish. The Aquapark has many rides, and special rides for children, its fun to spend whole day. The hotel offers...

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1Thank aet20000000000
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. Moreover, I sincerely apologise for the crowd issues. We have in place several...

Dubai, United Arab Emirates
Reviewed 21 April 2016

Hi, It is one of the best resort I had stayed in till date. The staff was polite, kind & generous. We had a great time enjoying the resort. Views from rooms looks absolutely amazing... The property is situated at ocean which is clear and aqua.. We simply loved the time spent. Can't think of a better place to stay...

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Thank dubaisaver
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Reviewed 21 April 2016 via mobile

We stayed for four days and I could easily be institutionalised for a few more days. I wish we had booked more days as we did not see everything that was available to us. I thought I would feel too claustrophobic but I was wrong. The place is fabulous. The hotel is massive but is run to perfection. Even when...

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1Thank lisaupham
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Moreover, I have noted your comment regarding the access to WiFi connection after check-out. I will definitely share your feedback...

Metro Manila, Philippines
Reviewed 21 April 2016

Atlantis, The Palm is one item in my bucket list. I have been fascinated at the way this man-made island was built,. WOW and AWESOME!! From the warm greetings, excellent service and hospitality hotel staff who greeted us to the beautiful Atlantis. Every nook and corner, floor to ceiling is a work of art. The activities are fantastic. The food...

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Thank Rosanna V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Al Khobar, Saudi Arabia
Reviewed 21 April 2016

The hotel is amazing, location is excellent and because of many facilities everyone could enjoy in all ages. Staff are pleasant and helpful. You could enjoy the water park,acqurium,also the verity of restaurants. I highly recommend this resort.

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Thank Jamal A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Gurugram (Gurgaon), India
Reviewed 21 April 2016

One should not miss to stay at Atlantis and atleast for 2 days it was wonderful experience. Such a big hotel, amazing view of the sea, great pool, water park, lost chambers. Spacious rooms. They gave birthday cake as I celebrated it, it was a surprise.

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Thank nitinjain13
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €281 - €773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
739 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was better value than booking two separate rooms as a family of four with teenage children .”
 of 5 bubbles 848lynnej, 26 Feb 2017 | Read review
“Pick another hotel if you want a luxury room!”
 of 5 bubbles AVG76, 26 Feb 2017 | Read review
“The Imperial club rooms”
 of 5 bubbles 286jessicah, 25 Feb 2017 | Read review
“The Imperial Club room is worth it if you plan to use the spa a lot, if you want a few drinks each night and the lunch/high tea.”
 of 5 bubbles TomFromLondon88, 25 Feb 2017 | Read review
“Ocean view rooms were excellent”
 of 5 bubbles JoeM08, 24 Feb 2017 | Read review
5 of 5