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Atlantis, The Palm

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Atlantis, The Palm
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15,720 Reviews from our TripAdvisor Community

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Showing 12,276: English reviews
Santo Domingo, Dominican Republic
Reviewed 21 May 2016

We love love this hotel! We were there for a whole week, my son loved it, was our first time, my man 3rd time and my mother in law fiveth time! We had a nice welcome, the staff was friendly, the hotel is amazing and beautiful!! Got a lot variety of food and things to do, we did everything in...

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2Thank Ros A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Phoenix, Arizona
Reviewed 21 May 2016

We only visited the hotel, we did not stay here. I'm very glad we didn't too. It's just like Disneyland and very crowded! They have guards all around so you can't get past and see the more "civilized" part of the hotel. We were able to sneak by and once we did, the hotel was much more impressive. Just viewing...

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1Thank CherylGlendaleAZ
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. As a popular destination, the resort may get crowded from time to time. However, please be assured that we are constantly looking at innovative solutions to ensure that we continue to offer a warm and engaging service to all our guests. Also, indeed we have in place several access control...

Reviewed 21 May 2016 via mobile

Myself and my partner spent 6 days here at the Atlantis. We had a fab time. Could not fault anything, expect we did have a funny smell to the room from the air con. They did try and solve the problem but it was still there slightly. Nothing was too much trouble. Wifi great. Bed very comfortable. Tea and coffee...

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4Thank Kjordy1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Greece
Reviewed 21 May 2016 via mobile

Wonderful hotel ,impressive hotel, the best hotel i have ever stay, everybody very kind, very clean. I was expecting better breakfast but it was ok. The location is quite away from the center you always need a Taxi

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Thank Nikos S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

London, United Kingdom
Reviewed 21 May 2016

The hotel is really great. Very clean, everywhere wonderful customer service. I wouldn't be able to say anytthing against it, even if I really would like to do it. I do recommend everybody. Darek i Monika

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1Thank darekz77
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Newcastle upon Tyne
Reviewed 21 May 2016 via mobile

Been here twice now and hotel is amazing. If it's ever in the budget to travel here again then this place cannot be missed. Not a big fan of repeat visits to anywhere but id go here in a heartbeat. Hotel, staff, food and waterpark are the best I've experienced ever. If you can afford it GO!

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1Thank Gary M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Melbourne, Australia
Reviewed 21 May 2016 via mobile

The place to stay in Dubai. Big rooms overlooking ocean. Service is first class. Best hotel breakfast buffet I have ever had. Aquarium in hotel. Water park and no queues for us next door. Swam with dolphins, lived like kings in this jewel. Easy cab rides to all attractions. Since my stay have received plenty of discount return offers. Will...

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Thank ShaneABurke
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Reviewed 21 May 2016 via mobile

We have just returned from a 5 night stay at this amazing hotel. On arrival at approx 10pm first impressions were WOW! The hotel both inside and out was truly amazing. We were given a room on the 18th floor, again this did not disappoint. Very large with a king size bed and an even larger bed and lovely balcony...

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9Thank 1969ws
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

nottingham
Reviewed 20 May 2016 via mobile

Came to the Atlantis on the 12th may travelling with my husband We have been to Dubai a few times before, the best hotel we had stayed at previously was Jumeriah Beach so do forgive me for making comparisons, but considering this is labelled as a five star hotel too, I feel that the comparisons are not unfair Booked a...

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6Thank grantstar1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Firstly, I would like to sincerely apologize for the delay that you have experienced at check-in and for not meeting your expectations. Our standard check-in timing starts from 3:00 p.m. onwards but nonetheless, we do try our best to provide early check-in. However, this is always subject to availability of...

Reviewed 20 May 2016

I stayed with my wife for 4 nights, We checked into a suite with view to the palm, the suite was very nice and view was excellent. The location and views are great. The waterpark and the aquarium is a must see The pool is awesome but the service demands a lot more. With the prices the expectations from the...

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1Thank Nicolas1960
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €244 - €936 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Priceline, Despegar.com and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
788 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
5 of 5