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Atlantis, The Palm

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14,840 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 11,625: English reviews
Chichester, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 February 2016 via mobile

Awesome hotel! Half board is a must though as the food is truly excellent. Saffron breakfast is the best I have ever seen - far more choice than Kaleidescope. The Steakhouse is expensive but possibly the best steak in the world. Nassimi Beach has a good menu. Didn't try the spa. Aquaventure was brilliant, especially the new tower/section. The zip... More 

Helpful?
2 Thank Dena666
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am happy to read that you had a memorable experience with us. Also, I truly appreciate all your positive comments, especially with regards to our restaurants, Aquaventure waterpark, hotel room and the benefits of our half board package. I wish to sincerely thank you once again for your... More 

Glasgow, United Kingdom
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 February 2016

Spent a few days here pre-cruise and despite the weather being cooler than expected found the service and the accommodation to be first rate, The restaurants are very good and the Aquarium is amazing. It was not warm enough for sun bathing but you can walk around the site. One of the reasons for not giving 5 stars was that... More 

Helpful?
1 Thank cultureseeker_11
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am really delighted to read that you enjoyed your recent stay with us and that you were pleased with our The Lost Chambers Aquarium and rendered services of our colleagues. Please be assured that we will share your comments with our team in... More 

Dublin, Ireland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 February 2016 via mobile

I was delighted to come to Platos today for Afternoon Tea. We opted for the hot beverages and pastries option without champagne. It was a wonderful treat to sit in such opulent surroundings and enjoy the creme brûlée tea, Viennese iced coffee and the savoury and sweet treats. We were ably served by the very pleasant Joanne. The whole experience... More 

Helpful?
1 Thank Roisin G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am extremely delighted to hear that you enjoyed your visit at Plato's for an afternoon tea. Our aim is always to provide the best service to exceed our guest expectations and on this occasion, I am glad that our colleague, Joanne was able to provide you with a... More 

Gaborone, Botswana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2016

My room was amazing sea facing. Facilities were excellent. I was there on business but wished i had taken my kids along with me!!! I believe that the hotel is probably better for family vacations than business trips

Helpful?
1 Thank Gbosky
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am honoured and delighted to read all your positive comments, especially with regards to our hotel room and its stunning ocean view. Please be assured that I will share your comments with our colleagues in order to motivate them to continue to blow away our customers. Thank you... More 

Hong Kong, null, Hong Kong
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2016 via mobile

It is an icon in Dubai so that everyone feels 'obliged' to come here and have a look. Fairly speaking, the lost chamber is well designed than the aquarium in Dubai mall and is more worth visiting if you have to visit an aquarium. But if you are not a hotel guest and want to dine here, good luck. The... More 

Helpful?
2 Thank Jenny Z
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. We truly regret that we did not meet your expectation during your day visit with us. It is essential that the security check procedure is maintained as the safety and security of our guests is of paramount importance to us and... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2016

It is very nice place and amazing experience. The structure in itself very attractive and then its near to sea shore. Also having so much fun filled activities, Multi cuisine buffet, lost chamber, acquaventure, etc...

Helpful?
2 Thank Sumit M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor and choosing Atlantis, The Palm as your destination place to spend your holiday. I am thankful to read of your positive comments regarding your dining experience in our restaurant, and visit at our Aquaventure waterpark and The Lost Chambers Aquarium. I thank you for your feedback and I look... More 

Dubai, United Arab Emirates
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 February 2016

We took a weekend break at the Atlantis, along with the kids and yesssss..............we enjoyed it thoroughly. Once we entered the Hotel, we forgot the fact that we were in dubai. Amazing place filled with activities for the entire family. The staff are very friendly and helpful. Check in area was a bit crowded, but once you are done with... More 

Helpful?
1 Thank Rajeev_Dxb
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read of your positive comments and that your stay has been a memorable one. Moreover, I am happy to read of your plans of returning back to Atlantis, The Palm. The whole team will look forward to welcome... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2016 via mobile

This resort is absolutely amazing ! The rooms are very comfortable with an amazing view, especially those ones facing Dubai Marina. I you have a lot of activities that you could do there , like having fun at the waterpark or visiting the Lost Chambers. The outdoor pool and the beach are very nice as well. Water is clean and... More 

Helpful?
2 Thank Ala A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. I am really delighted to read that you enjoyed your recent stay with us and that you were pleased with our hote room view, Aquaventure waterpark and The Lost Chambers Aquarium Thank you once again for your review and we look forward to welcome... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 February 2016

WOW WOW WOW New years eve was amazing at the ATLANTIS we attended the gala under the stars and it was fantastic ,the food ,the entertainment and the Champagne where great lol we had the best evening , there was something for everyone my 9 year old daughter really enjoyed the night and the fireworks where the icing on the... More 

Helpful?
3 Thank 600jay1974
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. I am delighted to read that you had a great experience with us in December last year. We are actively preparing this year's New Year's Eve programme and we look forward to welcome you again for the festive period. Thank you for recommending us on TripAdvisor. Best regards, Serge Zaalof President... More 

Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 February 2016

Visited Atlantis first week of Feb.....disappointed due to expectation being too high. Too much building work locally spoiling view from beach. We were in Imperial Club (upgrade) which worked out cheaper if you like at least 2-3 alcoholic drinks per day. Free drinks 5-7pm. Free wi-fi everywhere incl beach. This isn't so without upgrade, or paying £20/day. Imperial Club was... More 

Review collected in partnership with Virgin Holidays

Helpful?
4 Thank GaryWest01
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for the crowd issues that you mentioned in the resort. At the moment, we currently have access control procedures in place to ensure that certain areas of the resort remain exclusive for our resident-guests only. Please be assured that we are constantly looking for ways to continuously... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Platos
Platos
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €311 - €1,141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, Expedia, Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Odigeo and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
627 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a zoo this is perfect. Not for couples unless they want to be with other families and children”
 of 5 bubbles BerkshireBlanche, 3 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles varunsehgal2134, 3 Dec 2016 | Read review
“Its hard to go wrong, watch out for deals and avoid the peak times and you'll get a great value room buy at the wrong time and book a peak weekend then you pay a fortune. ”
 of 5 bubbles martinhD157PU, 2 Dec 2016 | Read review
“Take the room with view on Burj'al'arab. You'll see Khalifa too! And it's cheaper!”
 of 5 bubbles AndrejM71, 30 Nov 2016 | Read review
“Choice a room facing the sea, quieter”
 of 5 bubbles philhumphries1, 29 Nov 2016 | Read review
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