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Atlantis, The Palm

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Traveller (15964)
Room & Suite (2484)
Pool & Beach (1051)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,740)
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14,560 results
Traveller rating
9,358
2,864
1,267
531
540
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9,358
2,864
1,267
531
540
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3,301 - 3,305 of 14,560 reviews
Reviewed 24 October 2016

I stayed with family at Atlantis the Palm for seven nights with 3 children aged 14, 8 and 6. We flew by British Airways from Heathrow and booked with Southall Travel. Immigration at Dubai Airport was easy and we managed to quickly find our luggage,...More

3  Thank jamestpendletom
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 26 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 24 October 2016

Staff were exceptional, cleanliness is beyond excellent. I rate it 20 out 10 for this. The staff are so welcoming and helpful 24hrs a day. The hotel is so clean you could eat off the floor. The bars and restaurants staff are very obliging. The...More

Review collected in partnership with this hotel
2  Thank pjkbcarr
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 26 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 24 October 2016

There is a major problem at check in counters, because lot of time is consumed at que and process is very slow. There should be web check in along with scan copy of passport or flight boarding pass. Once we report to lobby we should...More

Review collected in partnership with this hotel
Thank Raichandani
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

Reviewed 24 October 2016

Just back from a great holiday staying at Atlantis! Service was first class and staff were very helpful and friendly. Food was amazing although cost of drinks, even water seems overpriced! It is well worth staying here for the water park alone - kids and...More

Review collected in partnership with this hotel
Thank cochrane68
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 24 October 2016

I stayed and the Atlantis The Palm with a large group for a long weekend and first impressions of this beautiful hotel is wow! The lobby is stunning. Check in was swift and our bags were delivered to our room promptly. The room itself was...More

Thank LoopyLoo_7
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations. Our aim has...More

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Most Booked Properties in Dubai
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$268 - US$858 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$268 - US$858 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15964)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
faiz33
22 May 2018|
Answer
Response from ATP_GuestRelations | Property representative |
Dear Mr. Faiz Thank you for your inquiry, currently the above offer is discontinued however until the end of May 2018, we have a promotions with Emirates Skywards where one kid, below 11 years, can dine free with one paying... More
0
Votes
21 May 2018|
AnswerShow all 4 answers
Response from ATP_GuestRelations | Property representative |
Dear Guest We thank you for choosing Atlantis as a preferred venue for your upcoming trip. We are pleased to advise you about the complimentary shuttle services offered at the hotel for our guests to go to Mall of the... More
0
Votes
Room Tips
"Go for an Imperial Club room if you can get it, the lounge facilities and benefits are great"
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"Go for the Imperial Club rooms they are the best with all the benefits"
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"One bedroom terrace suite."
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"small & below expectation of shower, WC and cubicles"
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