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Atlantis, The Palm

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Atlantis, The Palm
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15,482 Reviews from our TripAdvisor Community

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Showing 12,098: English reviews
Dublin, Ireland
Reviewed 27 April 2016

Stayed here last week with my husband. It was amazing from start to finish. Staff soooo helpful and polite. Everything spotless. Your every need met. Great selection of food for all. You really get what you pay for big time! Really enjoyed the barbecue which is a new event on Thursday and Friday nights in the Edge restaurant looked after...

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Helpful?
Thank ymarieb2016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Tamworth, United Kingdom
Reviewed 27 April 2016

hotel fantastic had end room overlooking pool and palm wery good all food was good but the steak house was the best one let down most of the water park was shut the hotel staff and the fish tanks and hotel staff were great 2nd time but we will be back

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Helpful?
Thank owen c
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Essex, United Kingdom
Reviewed 27 April 2016 via mobile

Stayed for 7 nights got sucked into upgrading which was to be fair A Wise decision for me the rooms are OK the beach is like well not good , it just felt like for me that they were trying to get as much money out of you as can which is a shame would I go back no for...

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3Thank Daniel W
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I truly regret that the interior decor of our room did not meet your expectation. I have taken good note of your feedback and I will discuss with my team during the next review exercise of our room interior decor. With regards to our pricing, we wish to assure you...

Albury, Australia
Reviewed 27 April 2016 via mobile

Second time here and the service gets better. Well done on a great experience again. Atlantis is an experience in itself. Get a room facing the pool and join the Imperial club to get great drinks and canapés. What seems expensive turns out cheap.

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Helpful?
1Thank Chris D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Christchurch, New Zealand
Reviewed 27 April 2016

Stayed 3 nights in a standard room at Atlantis, 2 adults and 2 boys aged 9 and 11. This was the beginning of a long trip to Europe and was the ultimate way to help get through jet lag and also an excellent idea to break up the long haul flights to Europe. Atlantis has everything you need for a...

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2Thank hillbillie2016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Further to your arrival experience, I sincerely apologise if you felt that the behavior that you received from our...

Brisbane, Australia
Reviewed 26 April 2016 via mobile

For me this was a once in a life time expense but worth every cent. My partner and I paid for the imperial club upgrade and it was magnificent. The food, drinks, view, activities, spa, aquarium, breakfast.. Wandering around the resort. It's breathtaking. We only stayed 2 nights and it wasn't enough. Enjoyed the water park and the ease of...

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Thank TravelWineFun
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Reviewed 26 April 2016

Atlantis is a tourist attraction in itself. For a calm time in the hotel, visit within Ramadan. You get to see the beautiful evening celebrations of breaking the fasting period and watch wonderful Arabian dancers twirl through the night! The hotel is calm and quite empty around this time but it's not quiet. You get to have half-board included in...

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2Thank lwilliams79
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. Moreover, as part of our aim to continuously enhance our...

Reviewed 26 April 2016 via mobile

We visited the Atlantis last week and had a fab time . I would just like to thank dennes, and sethi and Mohammed who looked after us. They were very helpful and polite and always there if we needed them . Many thanks staff all the lovely staff here

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2Thank Nazia U
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Bengaluru, India
Reviewed 26 April 2016

Atlantis the palm is one place to visit when you are in Dubai. This is a very expensive hotel. You need to book this hotel when there are offers. Else it is very expensive. The hotel ambiance is too good and they provide free shuttle service to mall of emirates. They have a very good water park.

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1Thank anandasmurthy75
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Szeged, Hungary
Reviewed 26 April 2016 via mobile

This is a beautiful Hotel where i ever been!! Around the hotel you can find Palm trees with "painted"-green grass... :-) amazing! To get there the trafic quite easy-going without any jam. Parking area pretty good! Hotel staffs are well trained with huge smile.... :-) This is the place where you can have everything what you want..(if you have enough...

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1Thank memfist
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €215 - €773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
732 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One should ask for west wing with pool facing room view”
 of 5 bubbles 343shellyb, 24 Feb 2017 | Read review
“Low floors may have obstructive views”
 of 5 bubbles Breeze58, 23 Feb 2017 | Read review
“Most rooms appears to have a good view”
 of 5 bubbles DaiBell, 23 Feb 2017 | Read review
“palm view room on the "TOP" floors”
 of 5 bubbles farhadu2017, 21 Feb 2017 | Read review
“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
5 of 5