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Atlantis, The Palm

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Atlantis, The Palm
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15,483 Reviews from our TripAdvisor Community

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Showing 12,098: English reviews
Dubai
Reviewed 18 May 2016

Its more than a hotel, actually much more, it can't be even compared to big resorts, its an island by itself , the huge size and the unlimited number of activities and restaurants and different things you can do is unbelievable , it was me with wife and 4 years kid and we all enjoyed it , we have took...

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Helpful?
Thank retcon2015
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Manchester, United Kingdom
Reviewed 18 May 2016

Arrived early into Dubai on our flight, got to the hotel around 9am were lucky enough to get an early check in around 2hours later. Chose the imperial club level room to get breakfast / club level amenities included. The room was lovely and spacious, great bathroom, again spacious. We visited in September so the weather was very hot. The...

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Helpful?
Thank jamesmcbride12016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

El Paso, Texas
Reviewed 18 May 2016

Atlantis The Palm is an immaculate property. The lobby, the resort grounds, the interior design, is all very well kept and maintained. It is a very photogenic resort. Our vacation photos taken at Atlantis came out real nice. The breakfast at the buffet was very very delicious, and my favorite meal. We had a lot of fun lounging by the...

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Helpful?
1Thank Aaron D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing Director

London, United Kingdom
Reviewed 18 May 2016

Dubai is a place I didn't expect to like, but nonetheless it was a wonderful experience truly out of this world and the Atlantis is exactly that. The holiday experience goes full tilt, the waterpark is a must see (go in the morning when it opens, no queues and better heat levels). The Seafire Steakhouse offered one of the best...

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Helpful?
Thank carrotshelpyousee
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Reviewed 18 May 2016

I have just visited the Atlantis Palm for 7 nights,. All staff of this hotel are very pleasant and helpful at all times. The rooms are excellent ,they are cleaned twice a day, with free water also provide. We ate every single meal in the Saffron restaurant, there is a variety of food to suit everyone, the menu is changed...

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Helpful?
Thank Sherrall A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Reviewed 18 May 2016

My partner and i stayed at this Amazing Hotel! loved every minute of it , the breakfast was beyond words! we arrived late at night and were upgraded into a larger room, the staff were so kind and very helpful. Will definitely be coming back

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Helpful?
Thank Kiwi_in_aussie27
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honored and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 18 May 2016 via mobile

Recently holidaying in Dubai with family,We stayed one day in Atlantis palm hotel.Though bit expensive,but worth the water park and aquarium axcess free unlimited.I recommend at least one day at palm Atlantis for you and family to get the real fun

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Thank Kabir K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Dubai, United Arab Emirates
Reviewed 18 May 2016

Super Place to spend your time, many activities for adults and kids but all water based and very adventurous so take your Wet suits. Weekends are busy and service takes time especially checkin in check out so going there on weekdays is better.

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Thank talaiverajith
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Mascot
Reviewed 17 May 2016

We stayed in May and exceeded all expectations. We had book via a deal site and was not cheap but was worth every cent. The hotel is as amazing as pictures - rooms fantastic and serviced twice a day. The pools and the adventure park next door were great - water is warm though. All the restaurants we ate at...

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1Thank Anthea L
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Chennai (Madras), India
Reviewed 17 May 2016 via mobile

What an awesome place! The aquarium had us awestruck! The aquaventure and lost chambers is definitely a must do, especially if you have kids around.lovely Mexican fare.the staff was courteous.will visit again.

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Helpful?
2Thank Emanis
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €277 - €773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
732 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One should ask for west wing with pool facing room view”
 of 5 bubbles 343shellyb, 24 Feb 2017 | Read review
“Low floors may have obstructive views”
 of 5 bubbles Breeze58, 23 Feb 2017 | Read review
“Most rooms appears to have a good view”
 of 5 bubbles DaiBell, 23 Feb 2017 | Read review
“palm view room on the "TOP" floors”
 of 5 bubbles farhadu2017, 21 Feb 2017 | Read review
“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
5 of 5