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Atlantis, The Palm

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1 room 2 adults 0 children
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Atlantis, The Palm
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15,705 Reviews from our TripAdvisor Community

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Showing 12,265: English reviews
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Chester, United Kingdom
Reviewed yesterday NEW

One of the best family holidays we've ever had. Took my children to Disney Florida two years before and the kids preferred Dubai, which is soley down to the Atlantis, The Palm. Food amazing, rooms amazing, service outstanding and a level of opulance that you seldom get anywhere else. We paid extra for Imperial Club, which I would highly recommend,...

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1Thank Nathan J
Reviewed yesterday NEWvia mobile

Huge Hotel. Very friendly staff. Very accomodating on every level. Fantastic spa and gym area. If you do not want to spend your holiday surrounded my families with kids, then avoid the hotel (even if the kids are hilarious and funny to watch, because of their personality, sometimes better then adults). Good restaurant choice. Beach is rather "no bueno". Not...

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1Thank Erasmo P
Shropshire, United Kingdom
Reviewed yesterday NEWvia mobile

Great place for children but would avoid if you are a couple who are looking for the service and quality you come to expect from a 5star hotel in Dubai We booked a club suite which included half board the club lounge is quite basic and crammed full with families and have to queue for tables during the busy periods...

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1Thank TAL1241
Chesapeake, Virginia, United States
Reviewed yesterday NEW

during our stay the majority of the water park was closed for maintenance - this would have been something they could have emailed us about in advance so the first thing you find out (after the sell you an upgrade on your room) is that the main attraction is closed. that said, our room was wonderful, the venue is wonderful,...

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Thank Karen J
United Kingdom
Reviewed 2 days ago NEWvia mobile

This was our 2nd trip to Atlantis and this time we upgraded to the Imperial club. The upgrade was worth every penny given the benefits you receive. We stayed half board and spend the mornings to mid afternoon in the water park, followed by afternoon tea. Pre dinner Cocktails from 5-7pm. All of the dinner venues were very nice. Loved...

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Thank Rob1981
Milton Keynes, United Kingdom
Reviewed 2 days ago NEW

This is one of those hotels that you don't have to leave for the entire stay - everythinmg is there ... at a price. Its big and bold and busy !! We managed to get a deal for a nights stay, breakfast, Nobu vouchers and 2 for 1 Spa - it was worth it - but be prepared to pay...

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Thank Rak G
Reviewed 2 days ago NEW

Charged twice for the same night, its been almost a month but still haven't been refunded. Even though got the paper during the stay that i would be refunded. Wrote a reminder email but no response! A robbery! Otherwise the place is nice, too much people though and swimming sea zone is on the inside of the palm and too...

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Thank Yerlan D
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely disappointed to read that we did not meet your expectations with regards to the billing as this is not reflective of the high standards of service that we uphold. Nonetheless, please be assured that your comments have been relayed to the concerned heads of the departments for...

London, United Kingdom
Reviewed 3 days ago NEW

I realised I had probably made the wrong decision when I was driving down the Palm towards the hotel. The enormous architecture, visible from far away, suggests a huge resort with hundreds of people. And that is exactly what we found. Hoping that my choice of staying at the Imperial Club might provide a little intimacy, we dodged our way...

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1Thank UrbanFox99
Liverpool, United Kingdom
Reviewed 3 days ago NEW

We stayed 3 nights here before a cruise and it was the highlight of our holiday. What a fabulous place to stay, so comfortable and the staff are so welcoming. You do not need to leave the hotel as everything is on site. The aquarium is amazing and the beach is right by the pool. The rooms are very comfortable,...

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Thank Valerie807
Reviewed 3 days ago NEWvia mobile

Excellent service here. The staff made special efforts to ensure wherever my wife ate that she was served gluten and dairy free food.. It was passed on through every restaurant we visited. No need to suffer boring food. Thanks!

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1Thank Asillett79

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €244 - €923 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
784 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
5 of 5