East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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Lowest prices for your stay
US$487
US$486
US$529
US$399
PricelineUS$486
TravelocityUS$486
Lol.travelUS$529
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Room & Suite (1704)
Dining (728)
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About
#71 of 923 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more
Location
54Somewhat walkable
Grade: 54 out of 100
26Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Car HireSee all Dubai car hire
11851Reviews815Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
Companion521086 wrote a review Today
Fantastic stay at The Sofitel . Beautiful Hotel and such attentive staff . Our stay was made extra special by Cris and Sajjad in the Lounge and Esomchi in Housekeeping . Thank you to you all you were amazing and so welcoming . We would highly recommend a stay here and look forward to returning once again .
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!…
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 22 Feb 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service especially room service house keeping excellent especially kamal Every need met Hotel and surroundings beautiful Highly recommend Please give big congratulations to room service Will be back Staff are a credit to the hotel
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fabulous luxurious experience made possible thanks to the great staff at the hotel. Special mentions have to go to Jeshna at Check in thanks for all the advice and help recovering a lost phone. Eva, Julius, Resham,Tumu in the lobby for the welcoming smiles and help each time we entered or left the hotel. The concierge for all the advise on the places we should visit. Arif who would organise the transport for all our trips. The food at all the restaurants was top class and service provided by the guys below was fantastic, nothing ever felt too much for them: Janine &Brian @ Moana Yogi @ Porterhouse Bijil @ Hongloong Vikash, Rajesh, Dewa and chef Arvind @ Zoya Special thank you to Rachna in housekeeping who would decorate our room with beautiful towel art every day which would bring huge smiles to our daughters faces and also Ramesh and Summit for leaving our room pristine each time. Each and everyone of these guys made this a personal and unforgettable stay in a stunning hotel 🏨 We look forward to returning very soon! Thanks …
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic food, rooms and service were excellent. Great kids club and selection of pools. Could do with some entertainment in the evening for guests. Paper menus rather than QR codes everywhere would be nice for people that want some time away from their phones!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roving430031 wrote a review 28 Jan
I want to mention Ismail from the hotel SPA that gives me best service ever understand my needs and help to have relax after crazy busy day even when I came to late hour. SPA have great hammam, relax area etc.. Thank you !
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Kind Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stunning hotel. Beautiful rooms, comfy beds, immaculate grounds and pool area. Beach was clean and there were plenty of sunbeds both on the beach and around the pool. All staff were excellent, especially housekeeping (Narayan + Aji). Highly recommend.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a lovely dinner with my husband at our stay at Sofitel. The food was AMAZING. Drinks are unique and refreshing. Waiter Bijil made the whole experience wonderful and complete. We will definitely come back asap!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel and staff, very helpful and informative , particularly Rodney by the front reception and Saed and Martin by the front door, always smiling and receptive, the food was excellent and so was the room service, will definitely return back
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel with great rooms, food, facilities and very friendly service. Sajjad, Raj and Rahul in the Premier lounge were particularly wonderful throughout the week. A couple of issues out of their control but they resolved them very well. Only issue they couldn’t resolve was that my wife didn’t want to leave! Lol
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, We would like to thank you for your very kind comment regarding your recent stay at Sofitel Dubai The Palm. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. Awaiting the pleasure of welcoming you again. Kind Regards, Guest Experience Team Sofitel Dubai The Palm
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$232 - US$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Claim Your ListingSOFITEL DUBAI THE PALM - UPDATED 2023 Reviews
Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include Storm Club & Lounge (0.1 km).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Barracudas, and Moana Seafood Restaurant.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.