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Sofitel Dubai The Palm

East Crescent Road The Palm Jumeirah, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 14/07/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (7915)
Room & Suite (1968)
Pool & Beach (1006)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai The Palm
Updated 04/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#77 of 760 hotels in Dubai
Travellers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Valet parking
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water sport equipment rentals
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Neck massage
Steam room
Waxing services
24-hour security
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Additional bathroom
Private balcony
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more


Full view
55Somewhat walkable
Grade: 55 out of 100
10Restaurantswithin 1 km
0Attractionswithin 1 km
East Crescent Road The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai World Central - Al Maktoum International Airport25 kmSee all flights
Dubai Airport27 kmSee all flights
See all nearby hotels
8,986Reviews736Q+A100Room tips
Traveller rating
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Popular mentions
lloydy2001 wrote a review Yesterday
Wokingham, United Kingdom114 contributions94 helpful votes
Can’t comment on the hotel itself as we weren’t staying there. We went as a family for the day on a pool and beach pass. Having done some of these in other hotels whilst in Dubai we wanted to check out Sofitel. It looks a great hotel. Nice facilities. Very nice pool. Very average beach but more on that later. Some staff were super helpful and really nice. But some of the restaurant staff were incredibly rude! They have no physical menus so you scan a QR code. I did this and it wouldn’t load. Asked for help from a person working in the restaurant and they basically dismissed it as being an issue with me / my phone before walking off! Got a different person and they then told me to get on the Wi-fi which I did but it still wouldn’t load. It was then the WiFi’s fault. Eventually he tried to load it on his phone and it still wouldn’t work so he finally flagged it to the manager who got it fixed. But until that point it was clearly “my fault”. Both of our children are gluten intolerant so was looking for options in their many restaurants. It was extremely limited but we did find the World Eatery which seemed to have better options. Trekked up there to find it was permanently closed despite no mention of this on the website. Beyond this, the beach was ok. Around the waterline was surprisingly full of stones and sharp shells. Wasn’t expecting this given it is enclosed with no waves. The final thing was it was incredibly expensive. Ice creams and drinks were a rip off but they have got you because there is nothing else nearby. All in all, not very impressed. There are much better pool and beach deals elsewhere in Dubai.
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Date of stay: February 2021Trip type: Travelled with family
Shakh kami wrote a review 25 Feb
1 contribution
Breakfast was amazing at the hotel!! Chetan and his crew never disappointed. I would ask for something and I would get it in no time. Food quality is amazing and they make it right in front of your face fresh. Would definitely come back again:)
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Date of stay: February 2021Trip type: Travelled with family
Joanna F wrote a review 24 Feb
Lodz, Poland1 contribution
We had very nice and qualify service with Jasser at the swimmingpool area. We can recommend this place for families:) The place is full of green and birds wich takes Your mind to peacefull place:) You can realy rest and releaserskiej battery for next few months
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Date of stay: February 2021Trip type: Travelled with family
Javier wrote a review 23 Feb
2 contributions
I stayed a night. Everything was perfect but if I have to remark some service is the customer care, all if then they treat you like you were they family. Care, attention to the details and happiness. Well done sofitel!
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Date of stay: February 2021Trip type: Travelled as a couple
Victory H wrote a review 22 Feb
Dubai, United Arab Emirates1 contribution
Wonderful stay at Sofitel. Hotel is amazing. Sea view is amazing from the room. Breakfast was good with delicious varieties of food. Thanks to all staffs specially Arka for taking care of us. Definitely we will visit soon.
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Date of stay: February 2021Trip type: Travelled with family
US$166 - US$487 (Based on Average Rates for a Standard Room)
the palm shoreline apartments hotel dubai
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
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Frequently Asked Questions about Sofitel Dubai The Palm
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Moana Seafood Restaurant, and Porterhouse Steaks & Grills.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Thai.
Are there any historical sites close to Sofitel Dubai The Palm?
Many travellers enjoy visiting Jumeirah Archaeological Site (12.7 km) and Jumeirah Archaeological Site (11.6 km).
Does Sofitel Dubai The Palm have any great views?
Yes, guests often enjoy the ocean view available here.