I stayed there in the middle of October (actually went there for my birthday), during a six week visit to the country; and 18 months previously. I love Balbek, its quiet, friendly and really small. It is shameful, that it receives such bad press from the European and US government sites. Balbek shouldn't be confused, with Ras Balbek and Hermel, which are further North and where, fighting has taken place for a few years.The only problem near Balbek, when I was there concerned the demonstrations in Zahle, because 30 soldiers had been kidnapped by the mercenaries, operating near Hermel. In 2013, I tipped the oil from the heater in my room but still received a warm welcome from the young receptionist, when I arrived this year. The staff are polite and the owner turned up, for a short while, to say hello to me. True, Balbek is a poor town but it is a refreshing change, from Beirut and its arrogant populace (not all of course but certainly in Germayze), where I stayed. Do visit Balbek, it needs the tourism, the ruins are incredible and desert air is really clean, it is a genuine Arabic town. Bekka is much safer, than it was last year due to the Lebanese army's involvement, with security. The price is £13, or around 33000 lebanese lira per night per person. Haven't downloaded my photos yet but view from my window lovely.…
The room was clean, quite comfortable. The price is reasonable. Location is perfect - near the bus station and the ruins. The only problem was the loudly gests who arrived late at night and made a lot of noises. There was no reaction of the staff and I filled not enough self-confident to look outside my room and ask them to be quiet. I hope it was only single incident.
Baalbeck is not really famous for its hotel but Pension Jamal is probably one of the better ones. It is quite basic and the owner can be moody at times but the rooms are clean and the pension is ideally located just few steps from the ruins. We have seen quite a lot of "staff "and were not always sure who is who and if they are all supposed to be here so it maybe better to ask them what they do and why they are ther asking questions or wandering around. Breakfast is taken across the street in the "restaurant" and includes man2ouche, coffee and milk. It can get cold at night in the winter and their heating system could be more efficient but lots of extra blankets are available.
Location is greaat, very near the tuins. The hotel is an old building and the interior is quite charming. Rooms are basic and a bit bit run-down . I was there in wintertime and had to specifically ask for a room with heating. (oil-heater). It gets really cold at night. The bed had one sheet to lie on but none to lie under and I was not allowed to have one (.......), for the rest the staff is OK.
Situated very close to the ruins of Baalbeck, this place is run by very friendly and helpful staff. The room I stayed in was larger than I expected and had a nice bathroom ensuite. I'd suffered from traveller's diarrhoea when I arrived and the owner and night-watchman were very kind and came to my room to see if I needed anything.