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Traveller (506)
Room & Suite (301)
Dining (75)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(31 reviews)
“royal residence”(10 reviews)
“junior suite”(16 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (639)
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All reviewsbeautiful hotelroyal residencejunior suiteantique furniturenight markettuk tukpoolside barseparate toilethomemade jamsold colonialboutique hotelan oasislao dishesin townfour poster bedlush gardenspool side
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21 - 25 of 478 reviews
Reviewed 18 February 2018

A nicely appointed boutique hotel with a relaxing feel and good services from staff. The interior was furnished to quite rudimentary Lao style and modern facilities rather lacking. Wifi slow and no TV in the room. Best check room amenities before they adequately serve you...More

Thank Eric L
Response from Giovanni T, General Manager at Satri HouseResponded 19 February 2018

Dear Eric L, Thank you for your stay with us and thank you for your kind review. Satri House is a kind of jump in the past in the core concept of the hotel, the standard set up for the room is without TV but...More

Reviewed 8 February 2018

The owners of this hotel have clearly aimed for a particular effect, and likely achieved it - bedrooms and public rooms alike are filled with antiques, objets d'art etc - but this doesn't disguise the number of impracticalities that detract from staying here. The rooms...More

Thank Kathryn M
Response from Giovanni T, General Manager at Satri HouseResponded 12 February 2018

Dear Kathryn M, I found your review quite inappropriate as contains a lot of personal interpretation of what the fact is, of course is your perception of reality and I can't object to that. Not all people like the same thing and this gives us...More

Reviewed 1 February 2018 via mobile

My wife, infant daughter and I stayed at the property for 5 nights. On our check in, we were greeted warmly by Julie and her team and were brought on a quick tour of the property. I think we were kinda impatient then because the...More

1  Thank Jason L
Response from Giovanni T, General Manager at Satri HouseResponded 2 February 2018

Dear Jason L, It was a pleasure to have you and your family with us and no sorry, your daughter was not naughty at all she was very well behaved :) Than you for choosing Satri House and thank you for your review. We do...More

Reviewed 1 February 2018 via mobile

Stayed here for a first time visit to Laos. The arrival is a little underwhelming as the hotel has no frontage to speak of, just an opening with a road down to a doorway very tastefully done. Inside is a revelation- a lovely relaxed layout...More

Thank davideC3942WP
Response from Giovanni T, General Manager at Satri HouseResponded 1 February 2018

Dear davideC3942WP, Thank you for your stay with us at Satri House Hotel and thank you for your kind review. As part of Secret Retreats Collection we don't have big signs on the main road, From the outside you don't see the hotel at all....More

Reviewed 31 January 2018

We stayed 5 nights at the Satri Hotel: truly a remarkable experience. The management responded promptly to email inquires and answered all questions. They walked us through the Lao Visa procedure and were at the airport to pick us up. They provided guides who were...More

Thank Seaglass3
Response from Giovanni T, General Manager at Satri HouseResponded 1 February 2018

Dear Seaglass3, Thank you for your stay with us at Satri House Hotel and thank you for your kind review. Tips is never expected but of course always appreciated from our staff, thank you for that on their behalf. We do look forward to host...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$120 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Luang Prabang
#5 Luxury Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Luang Prabang
#5 Luxury Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (506)
Room & Suite (301)
Dining (75)
Pool & Beach (73)
Amenities (30)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Penny W
23 October 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Dear Penny W, I will prefer you send us a mail for this kind of inquiry, you can contact us at the info mail Thank you Giovanni Tebano
0
Votes
ktrupta
11 September 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Good monrning from Satri House, Thank you Peggielv for the recommendation appreciated :) To ktrupta, we are family friendly and on request we can also provide baby sitting service. We do have many families with kids on... More
0
Votes
Room Tips
"My room 122 was the middle room. Very slightly smaller than the 2 rooms either side, but with a bigger..."
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"Just ask the best room"
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"ask for a quiet room in the back"
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"Avoid entry level delux room, pay more!"
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