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Satri House

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438 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Reviewed 6 days ago NEW

Not by the river, this hotel is nested a 5 minutes bicycle ride from the city attraction. It is a beautiful house, and the maintenance of this heritage house is just superb. Plenty of alleys, smalls buildings set-up on two different levels, it is a pleasure to gaze around, and discovering each corner. The rooms are specious, exceptionally clean, and...

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Helpful?
Thank Marc D
Lamphoune V, General Manager at Satri House, responded to this review

Dear Marc D, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feed back is very important to us as it enables us to rectify potential wrong doings or deviations from established procedures. We are delighted to read that you enjoyed your stay with us and that you...

London, United Kingdom
Reviewed 1 week ago via mobile

A former royal residence turned boutique hotel just on the outskirts of the UNESCO world heritage site in Luang Prabang. Only a 10 minute walk to the night market and main restaurants. As with the rest of Luang Prabang this hotel is in a safe area so don't be afraid to walk into town rather than get a tuk tuk....

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Helpful?
Thank sarahtlawrence83
Lamphoune V, General Manager at Satri House, responded to this review

Dear Sarahtlawrence83, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of utmost importance to us as it enables us to rectify rapidly any wrong doing and/or deviation from established procedures. We are therefore very pleased to read that you have enjoyed your stay in...

London, United Kingdom
Reviewed 2 weeks ago via mobile

An ex royal residence Satri House comprises several different buildings with little nooks and crannies for sitting or for the display of interesting statues and antiquities. Staff are very friendly and most spoke some English although the other guests appeared to be largely French. The resort of Luang Prabang generally seemed popular with French travellers. Breakfast was set overlooking the...

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Helpful?
Thank Nicola M
Lamphoune V, General Manager at Satri House, responded to this review

Dear Nicola M Thank you for taking the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it enables us to promptly rectify wrong doings or deviations from established procedures. We are delighted to read that you were generally pleased with your stay and...

New York City, New York
Reviewed 2 weeks ago

I called three times to inform property that my flights to Luang Prabang had been cancelled due to typhoon, and each time they hung the phone up on me. I was trying to book alternate dates, but I assume that they had my money and that was all they considered. How unfortunate, as I was looking forward to this trip...

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Helpful?
Thank Janet F
Lamphoune V, General Manager at Satri House, responded to this review

Dear Janet F, Thank you for taking the time to write a comment on Trip Advisor following your Luang Prabang flight cancellation and the lack of response from SATRI House. In fact it is a good thing that you wrote as it may give us an opportunity to clear the problem. When you called the hotel to inform us of...

London, United Kingdom
Reviewed 4 weeks ago

Pros:- Pool, beautifully furnished, lovely pond and gardens, pleasant staff, nice toiletries Cons:- at £125 a night in Laos I would have expected much more. The breakfast was very limited and the same, short menu presented every morning. We knew it by heart after the second day. The staff spoke very poor English and management/owner thinks it's the guest's role...

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3Thank Moc20
Lamphoune V, General Manager at Satri House, responded to this review

Dear Moc20, Thank you so very much for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us since it enables us to promptly rectify mistakes or potential deviations from established procedures. We try to stay away from a buffet breakfast in order to...

London
Reviewed 4 weeks ago via mobile

The Satri House is an unusual French colonial style property with lots of beautiful art pieces. The one downside is no TV if you require it. However there is a lovely sitting room with books. The breakfasts are beautifully made to order with homemade jams. The staff couldn't be more helpful. There are 2 pools and lovely beautifully tended grounds.

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Helpful?
Thank CitigirlLondon
Lamphoune V, General Manager at Satri House, responded to this review

Dear CitigirlLondon, Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance to us since it enables us to promptly rectify mistakes and potential wrong doings. We are pleased to read that you have enjoyed your stay with us, particularly our made to...

Reviewed 4 November 2016 via mobile

This hotel beats all expectations! It feels like staying in someone's private home - so many lovely details! Located a little outside of the city center, which is perfect for some relaxing days at the pool and in the beautiful garden and still is in walking distance from 'downtown'. The food was very tasty - breakfast, snacks, dinner! The massages...

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Helpful?
Thank Anna D
Lamphoune V, General Manager at Satri House, responded to this review

Dear Anna D Thank you for having taken the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us since it is the best tool provided to correct mistakes and rectify potential deviations from established practices. We are of course delighted that you have enjoyed your...

Brighton, United Kingdom
Reviewed 31 October 2016

This is not a hotel for you if you enjoy modern well known branded chains. It's a quirky, charming, unusual sort of place which takes a bit of getting used to. The hotel is stuffed with antiques and there are statues in every nook and cranny. The gardens are superb; luscious, glorious, calming and a great place to unwind. The...

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Helpful?
Thank Alison B
Lamphoune V, General Manager at Satri House, responded to this review

Dear Alison B Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House! We appreciate guests feed back since it is one of our best tools to rectify mistakes and prevent deviation of established practices. We are delighted to read that, in general, you have enjoyed your stay in our...

London, United Kingdom
Reviewed 26 October 2016

We have had a very pleasant six night stay at the Satri House Hotel in Luang Prabang. The hotel is set in lovely gardens a little bit off the beaten track and is a good 20 minute walk or short tuk tuk ride from the centre of town. We had a Junior Suite which was spacious but no separate living...

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Helpful?
Thank 101ROD
Lamphoune V, General Manager at Satri House, responded to this review

Dear 101ROD, Thank you for taking the time to write a comment on Trip Advisor following your stay at SATRI House. We always welcome guests feed back as it enables us to promptly correct wrong doings or deviations from established policies. We are glad to read that, generally, you enjoyed your stay at SATRI House which was conceived, designed and...

Hong Kong, China
Reviewed 25 October 2016

The whole setting of the hotel is very artsy, decorated beautifully with attention to detail and resembles the place it used to be perfectly. A quiet oasis in the middle of Luang Prabang with large, comfortable rooms, a nice pool, a very nice spa with knowledgeable staff, the whole staff team very attentive and lovely. It invites to meander around...

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Thank Sucinhkg
Lamphoune V, General Manager at Satri House, responded to this review

Dear Sucinhkg, Many thanks for having taken the time to write a comment on Trip Advisor following your recent visit to SATRI House. Guests' evaluation of our performance is very much appreciated as it enables us to promptly rectify mistakes and/or deviations from established procedures. SATRI House owner planned, designed and built this mansion more like a private home than...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: €136 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor suite but I was woken early by the sound of footsteps on the wooden floor above.”
 of 5 bubbles 101ROD, 25 Oct 2016 | Read review
“I would suggest an upper level room, as the wooden floors seem to be noisey.”
 of 5 bubbles val1053, 13 Oct 2016 | Read review
“Les trois suites de l'ancien palais princier offrent les plus belles prestations”
 of 5 bubbles Guildev-Paris, 23 Sep 2016 | Read review
“Upstairs probably better noise wise as the floor boards creak.”
 of 5 bubbles Marni1973, 13 May 2016 | Read review
“622 was very quiet other than chickens crowing in the surrounding countryside.”
 of 5 bubbles wards885, 10 Apr 2016 | Read review
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