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Satri House

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458 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Macau
Reviewed 2 days ago NEW

Luang Prabang is a relatively small, and for me one of the most beautiful in Asia. In downtown, where most of the action is - hotels, shops, some temples - there are several hotels, all of them quite or very small. We booked this trip very close to the date of arrival so we could not book any nice hotel...

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Thank Ciganitazinha
Sydney, Australia
Reviewed 4 days ago NEW

I loved Satri House - the rooms and public areas are stunning. I loved the antiques and art work and the gardens. It felt like an exquisitely restored home rather than a hotel. The rooms are dark, and the floors do creak (upstairs), but this is because the hotel is in an old house. I wanted to move in. I...

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Thank Michelle L
Lamphoune V, General Manager at Satri House, responded to this review

Dear Michelle L, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feed back is of paramount importance to us as it is a prime tool to rectify mistakes and get back to established procedures. We are thrilled to read that you enjoyed your stay. You are so...

Reviewed 1 week ago via mobile

Firstly, the hotel entrance looks like you're arriving at a local home, secondly it is in the middle of locals homes, we actually had a wedding with blasting music happen on a wednesday!! Then there's the issue of the staff the manager kept pushing us to take his touk touk everywhere and had a weird attitude he charged my credit...

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Thank Manuela S
Lamphoune V, General Manager at Satri House, responded to this review

Dear Manuela S, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feedback is very much appreciated since it enables us to rectify rapidly potential mistakes or deviations from established procedures. Your mitigated review is well taken and we truly regret that we could not get you to...

Cheshire England
Reviewed 1 week ago

The building itself is quite pretty, though our room was quite dark and the bed was quite hard. There was no bath and shower quite small. Restaurant was average, staff did not speak much English and food was quite limited. The weather was quite bad and we had not prepaid. We asked the Manager could we check out, but he...

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Helpful?
Thank Marsha123
Lamphoune V, General Manager at Satri House, responded to this review

Dear Marsha123 Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance since it is the best tool we have to correct mistakes or deviations from established procedures. We regret to read that you did not appreciate your stay with us and suppose...

Dubai, United Arab Emirates
Reviewed 1 week ago

We really enjoyed our stay here. Really friendly staff, from the GM downwards. They couldn't have been more helpful and friendly. Stunning property, and well placed for exploring Luang Prabang, which is easily the nicest place we visited in Laos. We can't recommend this hotel too highly - it's a great stay.

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Thank William A
Lamphoune V, General Manager at Satri House, responded to this review

Dear William A Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is extremely valuable to us as it is the best tool to rectify potential wrong doings and deviations from established procedures. We are delighted to read that you have thoroughly enjoyed your visit and have...

Kettering, United Kingdom
Reviewed 2 weeks ago

If you are considering a trip to Luang Prabang do yourself a favour and consider this hotel. We spent 4 nights here at the end of a tour of Laos and would thoroughly recommend this Boutique hotel. The grounds are beautiful, including a swimming pool and the rooms elegant, as one would expect from the former royal residence of Prince...

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Thank Thecatsmum4
Lamphoune V, General Manager at Satri House, responded to this review

Dear Thecatsmum4, Many thanks for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it enables us to promptly rectify potential wrong doings and potential deviations from established procedures. We are delighted to read that you seem to have enjoyed your...

Bangkok, Thailand
Reviewed 2 weeks ago

As you go in the Satri House you start to feel this "aura" of relaxation. The beautiful Prince house and all the other buildings in the same French colonial style immerse in a well maintained gardens and all the art-craft and decoration really had a huge impact on me. I had 4 nights in a deluxe room and got a...

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Thank Gardens_GM
Lamphoune V, General Manager at Satri House, responded to this review

Dear Gardens_GM, Thank you so much for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance to us since it enables us to promptly address potential issues and/or deviations from established service procedures. We are thrilled to read that you seem to have thoroughly enjoyed your...

Ridgewood, New York
Reviewed 2 weeks ago

Satri House is simply a very special place. My husband and I stayed there three nights right before Christmas and couldn't have been happier. The hotel staff is very welcoming and warm; the property is gorgeous with amazing antique furniture, two pools and a very special design. The food in the restaurant is also excellent served in a patio like...

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Thank shpreiss
Lamphoune V, General Manager at Satri House, responded to this review

Dear shpreiss, Many thanks for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always welcome since it is the best tool at our disposal to improve our service and facilities. We are delighted to read that you have thoroughly enjoyed your stay and have relayed to our...

Dubai
Reviewed 4 weeks ago via mobile

We spent 5 days with our 3 kids aged 10, 12, 14. I prefered Satri to the more expensive 5 stars hotels. Indeed, we found Satri house to be more charming because of the traditional asian style and the tropical garden. The hotel is also very comfortable with good amenities, wifi, and pool. The restaurant has both asian and french...

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Thank CyrilleFabre
Lamphoune V, General Manager at Satri House, responded to this review

Dear CyrilleFabre, Thank you for taking the time to write a comment on Trip Advisor following your recent visit to SATRI House. Guests feed back is essential to us as it is the best tool at our disposal to rectify potential wrong doings and deviations from established procedures. We are pleased to read that you have enjoyed your stay and...

Reviewed 4 weeks ago

This property is a gem. It is close enough to town to walk yet far enough to provide quiet in a hidden beautifully decorated (with art and antiques) colonial landmarked property. The service was sublime - and I wish I could have just stayed for a few more days - or moved in..... The pool is set among the gardens...

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Thank MisoMK
Lamphoune V, Front Office Manager at Satri House, responded to this review

Dear MisoMK, Thank you for taking the time to write a comment on Trip Advisor following your recent visit to SATRI House. Guests feedback is of paramount importance to us as it enables us to promptly take corrective measures where needed. We are thrilled to read that you have thoroughly enjoyed all aspects of your stay. As you well mention...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: €112 - €374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room #321 is very private, but has good views of the property and is centrally located.”
 of 5 bubbles 73Duck, 14 Dec 2016 | Read review
“We had a ground floor suite but I was woken early by the sound of footsteps on the wooden floor above.”
 of 5 bubbles 101ROD, 25 Oct 2016 | Read review
“I would suggest an upper level room, as the wooden floors seem to be noisey.”
 of 5 bubbles val1053, 13 Oct 2016 | Read review
“Les trois suites de l'ancien palais princier offrent les plus belles prestations”
 of 5 bubbles Guildev-Paris, 23 Sep 2016 | Read review
“Upstairs probably better noise wise as the floor boards creak.”
 of 5 bubbles Marni1973, 13 May 2016 | Read review
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