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Hotel 3 Nagas Luang Prabang MGallery by Sofitel

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1 room 2 adults 0 children
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Hotel 3 Nagas Luang Prabang MGallery by Sofitel
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563 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Manila
Reviewed 1 week ago via mobile

For an global chain, the service is slow and reactive. We had to drag our luggage across the street while the staff looked over from their desks, seemingly surprised that we were checking in despite visibly heading in that direction. I've been a gold member for some years now and every single time I check in (already providing the departure...

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Helpful?
Thank Mike S
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Mike S, Thank you very much for having taken the time to share your experience. Although we prefer receiving more positive feedbacks, thank you for your detailed feedback. At 3 Nagas, we always strive to deliver the best level of service. Please accept our most sincere apologies for falling short on the mentioned points. Also we provide English classes...

Perth, Australia
Reviewed 2 weeks ago via mobile

We stayed as a family of 3 with a teenage son in this lovely heritage hotel. Unfortunately we only stayed for one night but it was thoroughly enjoyable. The manager and staff are welcoming and efficient. The heritage room was big enough for a trundle bed for my son quite comfortably. Our room was at the rear of the property...

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Helpful?
Thank Apsara65
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour Apsara65, I am really happy to hear you and to read your review and all your nice words about our hotel and team. It was a real pleasure to welcome and serve you. I really hope we will have the chance to welcome and serve you again. I wish you a pleasant day. Best regards, Kao, Alex and 3...

Sapa, Vietnam
Reviewed 3 weeks ago

Very conveniently located. Not too far from the excitement and not too close to all the "noise". We enjoyed our stay here and the operations manager Mr Aurelien Camart was exceptional in his recommendations and provided assistance above what was expected. The food and drinks from the hotel restaurant was also to a very high standard and not particularly pricy...

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Helpful?
Thank VicLim
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour VicLim, I am really happy to hear you and to read your review and all your nice words about our hotel and team. It was a real pleasure to welcome and serve you. I really hope we will have the chance to welcome and serve you again. I wish you a pleasant day. Best regards, Kao, Aurelien and 3...

Melbourne, Australia
Reviewed 3 weeks ago

We were fortunate to receive some excellent advice from experienced travellers in the Trip Advisor Forum before our first trip to Laos, as a result of which we booked accommodation at 3 Nagas. We were visiting from Singapore and had a 3-night stay, fitting in with Silk Air’s flight schedule. On arrival, we knew we had made the right choice....

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Helpful?
Thank Kokranova
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour, Sabaidee Kokranova, We really appreciate your review and all your nice words regarding your stay at 3 Nagas. Thank you very much for choosing our hotel, it was a real pleasure to welcome and serve you. We hope we have the chance to welcome and serve you again soon. We wish you a wonderful day. Best regards, Kao, Aurelien...

New York City, New York
Reviewed 3 weeks ago

We had an excellent 2 night stay at 3 Nagas Hotel. Some highlights: - The hotel is comprised of 3 historical houses converted into 15 rooms. The hotel is postcard beautiful. The photos do it justice! I think this hotel is for a more adventureous traveler who prefers a more authentic experience vs. resort like luxury. We are in the...

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Thank gideyup1
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Gideyup1, We very much appreciate your comments regarding your stay at the MGallery by Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Canada
Reviewed 4 weeks ago

This is a stunning hotel with the best customer service I experienced during my entire trip in Lao. The room and amenities were amazing (clean, fresh, comfy). The staff were very attentive and genuine. We had a romantic private dinner in the lush garden in the back table waiting on by Don, he was an amazing host for our special...

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Thank Logan_CND
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour, Sabaidee Logan_CND, 3 Nagas would like tot thank you your amazing review. We are really glad you enjoyed your stay with us and you really loved your diner experience in our garden with Mr Done. Thank you for all your kind words, we hope will welcome you again soon. We wish you a nice day. Best regards, Kao, Aurelien...

Mexico City, Mexico
Reviewed 4 weeks ago

The hotel is in a beautiful, old building that was carefully and tastefully restored with a great location. You can walk to temples, restaurants, the night market. The best best part is waking up early and getting to the 6 am monk offerings. The monks walk in the street the hotel is in and the hotel can sell you the...

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Helpful?
Thank wasa_z
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Dear Wasa_z, We really appreciate your comment regarding your stay at 3 Nagas hotel, we are really glad you enjoyed you stay with us and you found the hotel really charming. We would like also to thank you for your advice about the restaurant opening hour. We understand we should let the chance to our guest to have a bit...

Toronto, Canada
Reviewed 4 weeks ago

I recently spent 5 nights at the fabulous 3 Nagas and it is a true gem! Upon my arrival I was met by hotel manager Kao who personally welcomed me to the hotel and then explained everything the hotel has to offer including use of all facilities at its sister hotel, the Sofitel, including the pool, spa, and Governor's Grill...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ReneeLizAddison
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour, Sabaidee ReneeLizAddison, All the team of 3 Nagas would like to thank you for your great review and all your nice words about 3 Nagas and team. It was a real pleasure to welcome, serve and help you. We hope you had a nice travel and if one day you plan to come back to Luang Prabang, please feel...

Bangkok, Thailand
Reviewed 4 weeks ago

This hotel located on middle of Heritage Street which very easy to walk and bike tour around all attractions. Classy style hotel will make you feel deep into the past of LPB city. Service mind of all staff is the best impressive of my trip.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sathaporn M
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour, Sabaidee Sathaporn M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kao, Aurelien Team

Boulder, Colorado
Reviewed 4 weeks ago

The 3 Nagas in Luang Prabang is my perfect type of hotel located in three 100-year-old Lao style building. Our room was on the top floor overlooking the garden and surrounded by trees. The bed was extremely comfortable, and the shower was hot! The hotel cares about the environment and does not use plastic water bottles and filled my reusable...

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Helpful?
Thank Jennifer F
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review

Bonjour, Sabaidee Jennifer F, All the 3 Nagas team would like to thank you for your great review and all your nice words about our hotel and team. we are so glad you enjoyed your stay with us with your 2 lovely children. Thank you also for coming i our restaurant everyday. I hope you had a nice travel to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The 3 Nagas Luang Prabang MGallery by Sofitel is a small charming boutique hotel comprising three restored historic UNESCO World Heritage buildings more than a century old. The hotel is ideally located in the towns Old Quarter, just a short walking distance from the major tourist attractions, on the path of the morning alms-giving procession. High ceilings, exotic dark wooden floors, four-poster beds, silk fabrics and traditional weavings ooze elegance, style and character. A beautiful courtyard garden beside the Nam Khan River plus an acclaimed fine dining restaurant, serving exquisite Laotion food, make this hotel the perfect place to relax and enjoy the serene Lao lifestyle. The hotel's intimate collection of 15 rooms and suites each blend space, luxury and exquisite charm, exuding a warm and inviting ambiance amid the tranquil surroundings. Eight rooms are located in The Khamboua House, a jewel of traditional Lao architecture. Built in 1903, it opens onto a beautiful garden edging the Nam Khan River, from where you can glimpse the serene Lao lifestyle. The other seven rooms are located in The Lamache House, built originally in 1898 to host the Royal Court. The house was restored using traditional techniques and materials, indulging guests in a truly authentic stay in this charming historical town. The hotel guests are invited to use these facilities at our 5-star sister resort, Sofitel Luang Prabang, located nearby. ... more   less 

Additional Information about Hotel 3 Nagas Luang Prabang MGallery by Sofitel

Address: Sakkaline Road | Vatnong Village, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: €120 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel 3 Nagas Luang Prabang MGallery by Sofitel 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
3 Nagas Hotel Luang Prabang
Les 3 Nagas Luang Prabang
Les 3 Nagas Hotel
Hotel Style:
#7 Luxury Hotel in Luang Prabang
#9 Romantic Hotel in Luang Prabang
#16 Family Hotel in Luang Prabang
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Questions & Answers

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Questions? Get answers from Hotel 3 Nagas Luang Prabang MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 6 which has a nice veranda overlooking the street and the morning alm ritual.”
gideyup1, 29 Mar 2017 | Read review
“Every room is fantastic. The ground floor rooms of the main building have a nice terrace.”
TNTNiemi, 21 Mar 2017 | Read review
“Room No 15.”
TheresaCheah, 14 Feb 2017 | Read review
“All of the rooms are good.”
Travels_with_MandB, 12 Feb 2017 | Read review
“I would ask for a room further from the side street. Room 12 can be a bit noisy.”
DetourDiary, 27 Jan 2017 | Read review
5 of 5