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The Luang Say Residence

631 reviews
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Traveller (431)
Room & Suite (259)
Dining (114)
Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
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Offers from The Luang Say Residence
Offers & Announcements: EXCLUSIVE DIRECT DEALS !
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (631)Write a Review
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Traveller rating
395
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395
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All reviewsfrench colonial stylela belle epoqueorganic gardentuk tukmain buildingswim lapscolonial feelin townbeautiful propertyhuge bathroomposter bedspacious roomsbreakfast and dinnereach eveninglovely poolthe general managersitting area
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21 - 25 of 466 reviews
Reviewed 3 January 2018 via mobile

Avoid ground floor rooms as many of them face an ugly cement wall. Check reservations as management does not honour guest wishes. Slow service at the restaurant. Swimming pool close to main street and noisy.More

Thank eric580163
Response from Julien O, General Manager at The Luang Say ResidenceResponded 4 January 2018

Dear eric580163, Thank you for sharing your experience at The Luang Say Residence after having stayed with us. Please allow me to clarify on your review in order not to confuse any other future potential visitors. Actually, your booking was made through a Travel Agent...More

Reviewed 3 January 2018

Well to be fair, it is a pretty place which costs a pretty penny. The staff is courteous and attentive, no complains but I am not so sure I felt this place is bang for my buck. First off, this hotel is situated a bit...More

Thank Subhashini A
Response from Francis F, Manager at The Luang Say ResidenceResponded 4 January 2018

Dear Subhashini A, Many thanks for sharing your feedback following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive comments about our hotel, courteous and attentive staff. We do take pride in ourselves to provide the...More

Reviewed 2 January 2018

We stayed 3 night in December at Luang Say. Everything about it was fantastic. Great restaurants, great staff and great, large rooms. We stayed in the suites upstairs and loved it. Wouldn't want to stay anywhere else.More

Thank Randy E
Response from Francis F, Manager at The Luang Say ResidenceResponded 3 January 2018

Dear Randy E, It was a great pleasure having you stayed with us recently and I would like to thank you for taking the time to review The Luang Say Residence on TripAdvisor. Thank you for your lovely comments on our rooms, great food and...More

Reviewed 2 January 2018 via mobile

We had a family trip and this hotel is just great, the facilites are very nice the meals are very good but the staff is the best, all under Julien Otzenberger. the general manager leadership will do their best to keep you very comfortable. Hicimos...More

Thank Francisco R
Response from Francis F, Manager at The Luang Say ResidenceResponded 3 January 2018

Dear Francisco R, Thank you so much for your recent stay with us. we are very happy to know that you and your family had a wonderful stay and experience at our charming hotel. Thank you so much for sharing your positive comments on TripAdvisor...More

Reviewed 1 January 2018

This is one of my favorite stays of all time. Beautiful hotel with an old colonial feel. Close to town. Our family of four had an amazing stay at Luang Say Residence. After a long day of travel, we checked in late (9:30pm) and they...More

1  Thank h a
Response from Francis F, Manager at The Luang Say ResidenceResponded 2 January 2018

Dear h a, Thank you so much for the post! Highly appreciate it. Thank you also for sharing your experience on TripAdvisor. we are glad to hear that this was one of your favorite stays. Thank you for your comments on our staffs and beautiful...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$196 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$196 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (431)
Room & Suite (259)
Dining (114)
Pool & Beach (51)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
joanne017
28 February 2017|
AnswerShow all 4 answers
Response from Theluangsayresidence | Property representative |
In our Pioneer suite we have only shower with no step, and we have the walker available for the elders people if need.
0
Votes
Jonathon M
24 May 2016|
AnswerShow all 4 answers
Response from finance20162016 | Property representative |
Sure, you will get good WIFI all the bed room
0
Votes
jimbells
11 February 2015|
AnswerShow all 2 answers
Response from RodolpheGay | Property representative |
Here is dome in fos: Laos Yellow Fever Requirements: Required if traveling from a country with risk of YFV transmission.1 Recommendations: None Malaria Areas with malaria: All, except none in the city of... More
0
Votes
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12
Room Tips
"suggest the ins floor rooms, to your get more privacy. otherwise, people will be passing by your windows too..."
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"all rooms are good"
Read review
"Our room was in a new block - I can't say what the older blocks are like but all look good from the..."
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"The rooms must be well insulated as it was very quiet inside, could hear chickens outside. Easy to shut out..."
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