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The Luang Say Residence

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Traveller (508)
Room & Suite (261)
Dining (118)
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from The Luang Say Residence
Special Offer:EXCLUSIVE DIRECT DEALS !
Offers from The Luang Say Residence
Special Offer:EXCLUSIVE DIRECT DEALS !
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (687)
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All reviewsfrench colonial styleorganic gardenla belle epoquetuk tukmain buildingbeautiful propertyin towncolonial feelturn down servicehuge bathroomposter bedlush gardensbeautiful poolrooms are spaciousoverlooking the gardenpool area isthe general manager
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11 - 15 of 506 reviews
Reviewed 4 weeks ago

There are not enough good things to say about my stay at the Luang Say Residence. Super friendly staff met us at the airport with cold lemongrass wipes, very refreshing after a long day of traveling. Everyone was very helpful. Setting was gorgeous! Bed was...More

Thank Kevin W
Response from Julien O, General Manager at The Luang Say ResidenceResponded 4 weeks ago

Dear Kevin W, Thank you for having chosen The Luang Say Residence while staying in Luang Prabang. We appreciate you took the time to share your experience and glad to hear you had a Magical stay with us. I have noted your valuable comments about...More

Reviewed 4 weeks ago via mobile

We had a very nice stay at the Luang Say Residence. The staff picked us up at the airport and from that moment they took great care of us. During a visit to the city we lost a creditcard but the hotel staff immediatly helped...More

Thank Michael L
Response from Francis F, Manager at The Luang Say ResidenceResponded 4 weeks ago

Dear Michael L, Thank you for your stay with us and taking your valuable time to write down your positive feedback regarding your stay on TripAdvisor.Thank you also for your kind note on our staffs and services. We are looking forward to welcome you again...More

Reviewed 14 April 2018 via mobile

Just left after 5 day stay and really liked the hotel but felt it maybe lacked a bit of character. The room was great, spacious and fantastic balcony. Loved the pool area and outside bar. Felt the Belle Époque lacked ambience and the food good...More

Thank bradburyburrows
Response from Francis F, Manager at The Luang Say ResidenceResponded 15 April 2018

Dear bradburyburrows, Thank you so much for your recent stay with us at The Luang Say Residence and for sharing your lovely experience on TripAdvisor. We have noted your concern in regards to over pricing in our restaurant and also usage of plastic straw and...More

Reviewed 13 April 2018

We spent four nights at this hotel with our family. The hotel is absolutely beautiful. Colonial style, beautiful grounds and great location. The staff were very kid friendly, including the management of the hotel. The pool is very nice. The hotel shuttle was very accommodating...More

Thank Mike S
Response from Francis F, Manager at The Luang Say ResidenceResponded 15 April 2018

Dear Mike S, Many thanks for sharing your positive feedback following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive comments about our beautiful colonial style hotel, and our kind and friendly staffs. We have also...More

Reviewed 11 April 2018

This hotel is relaxing and elegant. The rooms are large with lovely balconies. The architecture is reminiscent of a southern resort and the service is excellent. Views from the restaurant and the rooms are of gardens. The food was one the best we have found...More

1  Thank mugsylosangeles1
Response from Francis F, Manager at The Luang Say ResidenceResponded 11 April 2018

Dear mugsylosangeles1, Thank you so much for choosing Luang Say Residence for your recent stay with us, also thank you for taking your time to review us on TripAdvisor. we look forward to welcoming you again in not too distant future. Kind Regards Francis Hotel...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$200 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$200 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (508)
Room & Suite (261)
Dining (118)
Pool & Beach (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emmachang2014
10 May 2018|
AnswerShow all 2 answers
Response from Theluangsayresidence | Property representative |
Thanks for your recommendation on the boat cruise to Emma and please do allow me to mention that Luang Say operates only The Luang Say Residence and not anymore cruise services.
0
Votes
joanne017
28 February 2017|
AnswerShow all 4 answers
Response from Theluangsayresidence | Property representative |
In our Pioneer suite we have only shower with no step, and we have the walker available for the elders people if need.
0
Votes
Jonathon M
24 May 2016|
AnswerShow all 4 answers
Response from finance20162016 | Property representative |
Sure, you will get good WIFI all the bed room
0
Votes
Room Tips
"Large and confortabe Pool view"
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"We stayed in the Explorator suite and I'd choose one that doesn't face the main road. All other..."
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"its pretty compact so every room is pretty good"
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"Choose one of the villas set in the grounds"
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