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The Luang Say Residence

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Traveller (490)
Room & Suite (259)
Dining (118)
Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from The Luang Say Residence
Special Offer: EXCLUSIVE DIRECT DEALS !
Offers from The Luang Say Residence
Special Offer: EXCLUSIVE DIRECT DEALS !
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
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498 results
Traveller rating
424
56
11
4
3
Traveller type
Time of year
LanguageEnglish
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424
56
11
4
3
Show reviews that mention
All reviewsfrench colonial styleorganic gardenla belle epoquetuk tukmain buildingbeautiful propertyin towncolonial feelturn down servicehuge bathroomposter bedlush gardensbeautiful poolrooms are spaciousoverlooking the gardenpool area isthe general manager
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1 - 5 of 498 reviews
Reviewed yesterday

We stayed three nights at Luang Say Residence over the Laos new year and everyday is like a party on the streets of Luang Prabang. We thoroughly enjoyed our stay. The staff were very attentive and helpful. The free shuttle into the town centre every...More

Thank May O
Response from Julien O, General Manager at The Luang Say ResidenceResponded yesterday

Dear May O, Best regards, Thank you for taking the time to review your experience at The Luang Say Residence. We are delighted to know you had an enjoyable and relaxing stay with us, especially at the occasion of the Laos New Year. Pretty vibrant...More

Hotel's Favourite
Reviewed 24 April 2017 via mobile

Luang Say Residence (LSR) is a destination itself. Three-night stay in both pioneer and explorator suites. We travel for food. Laos completes the French Indo-China region and East Asia. We had breakfast and dinner in LSR. Usually we eat outside of our hotel but LSR's...More

6  Thank nishiwishi
Response from Francis F, Manager at The Luang Say ResidenceResponded 27 April 2017

Dear nishiwishi, We were so delighted when you told us before you left, how welcomed you felt here. Thank you for putting that out on Trip Advisor too. We really do care about our guests, and we're so pleased to have you confirm here that...More

Reviewed 3 days ago via mobile

The hotel, it’s perfect, reception, impeccable room, service is excelente, the environment in the hotel seems like living during the 40s , the hotel’s staff speaks normally French and English, I loved!

Thank Andre M
Response from Julien O, General Manager at The Luang Say ResidenceResponded 3 days ago

Dear Andre M, Thank you very much for letting know future travellers about your stay at The Luang Say Residence. We are glad to hear your loved it and look forward to welcoming you back. Best regards, Julien Otzenberger General Manager

Reviewed 3 days ago

There are not enough good things to say about my stay at the Luang Say Residence. Super friendly staff met us at the airport with cold lemongrass wipes, very refreshing after a long day of traveling. Everyone was very helpful. Setting was gorgeous! Bed was...More

Thank Kevin W
Response from Julien O, General Manager at The Luang Say ResidenceResponded 3 days ago

Dear Kevin W, Thank you for having chosen The Luang Say Residence while staying in Luang Prabang. We appreciate you took the time to share your experience and glad to hear you had a Magical stay with us. I have noted your valuable comments about...More

Reviewed 4 days ago via mobile

We had a very nice stay at the Luang Say Residence. The staff picked us up at the airport and from that moment they took great care of us. During a visit to the city we lost a creditcard but the hotel staff immediatly helped...More

Thank Michael L
Response from Francis F, Manager at The Luang Say ResidenceResponded 4 days ago

Dear Michael L, Thank you for your stay with us and taking your valuable time to write down your positive feedback regarding your stay on TripAdvisor.Thank you also for your kind note on our staffs and services. We are looking forward to welcome you again...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$192 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$192 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (490)
Room & Suite (259)
Dining (118)
Pool & Beach (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
joanne017
28 February 2017|
AnswerShow all 4 answers
Response from Theluangsayresidence | Property representative |
In our Pioneer suite we have only shower with no step, and we have the walker available for the elders people if need.
0
Votes
Jonathon M
24 May 2016|
AnswerShow all 4 answers
Response from finance20162016 | Property representative |
Sure, you will get good WIFI all the bed room
0
Votes
jimbells
11 February 2015|
AnswerShow all 2 answers
Response from RodolpheGay | Property representative |
Here is dome in fos: Laos Yellow Fever Requirements: Required if traveling from a country with risk of YFV transmission.1 Recommendations: None Malaria Areas with malaria: All, except none in the city of... More
0
Votes
Room Tips
"We stayed in the Explorator suite and I'd choose one that doesn't face the main road. All other..."
Read review
"its pretty compact so every room is pretty good"
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"Choose one of the villas set in the grounds"
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"We've booked the Pioneer room , located at the first floor of one of the colonials buildings and was..."
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