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The Luang Say Residence

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549 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Reviewed 1 week ago

This was my third stay at LuangSay Residence but hopefully not the last. The place is great. From the moment you arrive at the hotel you feel pampered and well looked after by all the staff. Rooms are very comfortable with an amazing bed guaranteeing you a good sleep. The size of the rooms are good and decor fits the...

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Helpful?
Thank JSandager
Francis F, Manager at The Luang Say Residence, responded to this review

Dear JSandager, Thank you for your stay with us recently, We very much appreciate your comments regarding your stay at The Luang Say Residence, Luang Prabang. It is always a pleasure to receive positive feedback, especially on our suites, food, services and my staffs who makes things happen. I will share these comments with them, which will motivate them to...

Reviewed 1 week ago

The experience at this hotel was marvelous. There are only 4 suites in each of the buildings on the vast garden like grounds including a beautiful infinity pool area. Each suite is spacious and well appointed with a super comfortable bed and a large bathroom. The main house houses a beautiful bar and restaurant which serves a delicious breakfast. The...

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Helpful?
1Thank Howard K
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Howard K, Many thanks for sharing your feedback following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive comments about our beautiful property, restaurant and friendly staffs and I have shared your feedback with our team, which will motivate them to strive for more perfection. Thank you again and looking...

Portland, Oregon
Reviewed 2 weeks ago

The Luang Say Residence provided not just a hotel for my trip to Luang Prabang, but indeed a full, luxury experience for my stay. From the moment of booking, the hotel was impeccable in its service - getting in contact before arrival to ensure that I would have a smooth entry into Laos and transfer to the hotel. I am...

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Helpful?
1Thank JetsetNick
Francis F, Manager at The Luang Say Residence, responded to this review

Dear JetsetNick, It was a great pleasure having you stayed with us recently and I would like to thank you for taking the time to review The Luang Say Residence on TripAdvisor. Thank you also, for your lovely comments on our Luxurious property, services and staffs. I very much hope to welcome you back to Luang say and Luang Prabang...

Paris, France
Reviewed 3 weeks ago

Outstanding stay at the luang say residence where we stayed for 5 nights The pioneer suites are superb, best bed ever, great garden views and very quiet, very nice pool well integrated surrounded by greeneries Food is really good and the restaurant overlooks the lush lit garden at night The staffs are really good making you feel home We will...

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Helpful?
Thank Anne M
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Anne M, We very much appreciate your comments regarding your stay at The Luang Say Residence, Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of...

Vienna, Austria
Reviewed 3 weeks ago via mobile

I had the pleasure to stay here as part of a group. This most charming place felt like home from the moment we entered. The staff is very personable and as a guest you feel welcomed as part of their little Luang Say family. The spacous rooms are in small houses, each with a little balcony where you can enjoy...

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Helpful?
Thank powidltascherl
Francis F, Manager at The Luang Say Residence, responded to this review

Dear powidltascherl, Many thanks for sharing your lovely feedback in TripAdvisor following your recent stay with us at The Luang Say Residence. We are very happy to know that you had a great time with us and felt like home from the moment you entered. Thank you again and we look forward to welcoming you again soon. Kind Regards Francis....

Fortaleza
Reviewed 4 weeks ago via mobile

we made reservations for a 3 night stay a year in advance..the room we were in,204,the corner room in the last block, had a view of the neighbours kitchen..day and night..if we could see them then they could see us...so curtains closed all the while.. the rest of it, breakfast, restaurant, fabolous room, lost its meaning.

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1Thank Sumeetbr
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Sumeetbr, We very much appreciate your comments regarding your stay at The Luang Say Residence, Luang Prabang. We are happy to hear that you enjoyed our restaurant breakfast and food and room. However, we are disappointing to hear on the last day of your stay, when you mentioned to us, that you were not happy with your room overlooking...

Atlanta, Georgia
Reviewed 4 weeks ago

Spent four days and three nights at this hotel. They have firstt class suites and the staff anticipates your needs and exceeds expectations. Provide great information and support for their guests. Bill and Nancy

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Helpful?
Thank nyang49
Francis F, Manager at The Luang Say Residence, responded to this review

Dear nyang49, It was a great pleasure having you staying with us recently and I would like to thank you for taking the time to review Luang Say Residence on TripAdvisor. Thank you also, for your lovely comments on our property, food and staffs.. I very much hope to welcome you back to Luang say and Luang Prabang in the...

Omaha, Nebraska
Reviewed 4 weeks ago

Consists of several 2 story attractive buildings set in greenery, small lily pads, fruit trees, and an organic vegetable garden. Very 'woody' rooms with modern bathrooms, safe, free wifi, good AC, fan, etc. Beautiful pool. Fine Restaurant with Lao and French cuisine. Over 2 dinners we had steamed fish with seasonings, Lao salad with duck, banana bud salad, foie gras,...

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Helpful?
Thank Frances J
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Frances, Many thanks for sharing your feedback following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive comments about our beautiful property, good restaurant cuisine and friendly staffs and I have shared your feedback with our team, which will motivate them to strive for more perfection. We do take pride...

Sydney, Australia
Reviewed 17 February 2017

It's hard to believe this property is only 6 years old. The Architect has cleverly created numerous french colonial styled residences designed to look many years older within beautifully maintained gardens. We loved sitting around the big wrap around verandah of the main building The staff were simply wonderful and the food was fresh, varied and often straight from the...

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1Thank Alese W
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Alese W, Thank you for your stay with us, and taking time to write in TripAdvisor. I appreciate your lovely comments on our french colonial style property and the staffs and food. My sincere apologies for the inconvenience and disturbances of New Year party music and house construction caused to you by our neighbors. we will address these issues...

Bacolod, Philippines
Reviewed 16 February 2017 via mobile

My wife and I stayed here for 5 nights. On arrival we discovered we had been upgraded to an Explorator suite in the main building. It was upstairs overlooking the swimming pool. The hotel was peaceful and the staff were very helpful. The breakfasts were outstanding with tasty fruit, fresh bread and croissants and great coffee. We ate dinner at...

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Helpful?
Thank snurglefarb
Francis F, Manager at The Luang Say Residence, responded to this review

Dear snurglefarb, We very much appreciate your comments regarding your stay at The Luang Say Residence, Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Quaintly located in a lush landscaped garden, this luxurious property provides 5 colonial style buildings that include this fully decorated boutique resort. Other than leisure travelers, this property is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 24 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. Featuring numerous onsite facilities such as a large swimming pool, dining room, library, foreign exchange service and laundry service. For explorations, guests can walk down the tree lined streets where you will find a wide range of restaurants, cafes, vibrant handicraft markets and the famous, Mekong River. The city also boasts its 32 protected temples and the famous attraction, Haw Kham Royal Palace Museum – which you should not miss. The Luang Say Residence awaits your visit. ... more   less 

Additional Information about The Luang Say Residence

Address: 4 - 5 Ban Phonepheng | Phou Vao Road, Luang Prabang 856, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: €180 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Luang Say Residence 4.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
The Luang Say Residence Hotel Luang Prabang
Hotel Style:
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from The Luang Say Residence staff and other travellers.
6 questions
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Questions? Get answers from The Luang Say Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great and equally well located”
 of 5 bubbles howardk123, 13 Mar 2017 | Read review
“Even the standard rooms are stunning.”
 of 5 bubbles JetsetNick, 11 Mar 2017 | Read review
“Rooms at the back of the property are quieter”
 of 5 bubbles alesew2016, 17 Feb 2017 | Read review
“Pick the upper floor rooms in bungalows at the back of property, as it is more private and quieter.”
 of 5 bubbles AlexCKLee, 13 Feb 2017 | Read review
“room 201; very quiet, except for A/C”
 of 5 bubbles MarionW1525, 7 Feb 2017 | Read review
5 of 5