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Sofitel Luang Prabang Hotel

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Sofitel Luang Prabang Hotel
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525 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Bangkok, Thailand
Reviewed 5 days ago NEW

My room was grand with 2 bath tubs both in and out door with garden. Warm welcome with special tradition foot spa and welcome drink. Free transfer form hotel to Heritage street. I swam in classy colored pool and took wonderful garden view and big blue sky. Free afternoon tea at 4 pm around pool deck. Le Spa was superb!...

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2Thank Sathaporn M
Morwell, Australia
Reviewed 6 days ago NEW

I have stayed at a number of Sofitel's around the world as a Platinum member and I was disappointed that this one was not up to the same standard. I was in a large room and the room and amenities were excellent. There was an outdoor day bed and bath. Having decided to fill the bath and relax I found...

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1Thank Colint50
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Colint50, Thank you for taking the time to tell us about your experience at Sofitel Luang Prabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Italy
Reviewed 1 week ago

The resort has not too may apartments and the feeling is that you live in a private mansion with a park. Our apartment has a garden with a sitting area and a tub and it was spacious, quiet and well decorated. The pool area is enjoyable, you are served cold water and whatever you need anytime. Restaurant serves perfect breakfast...

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2Thank Granviaggio
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Granviaggio, Sofitel would like to thank you for taking the time to write a such a nice review, we really appreciate all your kinds words regarding your stay at Sofitel Luang Prabang. All the team wish you a nice day and hope to welcome you again soon. Sincerely, Alexandre and Sofitel Team

Windsor, Canada
Reviewed 1 week ago

The grounds and the serene peace of this place was wonderful after a busy time in Vietnam and Cambodia. The outdoors for our meals gave us a chance to hear the local birds and watch the gardeners take care of the property and the visit with the mascot rabbit. The pool area and high tea was delightful. The service by...

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2Thank Louise D
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Louise D, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Bangkok, Thailand
Reviewed 1 week ago

It is an high level luxurious property very well managed. Mr Golffy has been so understanding when we had to change hotel from their other property 3 NAGAS to the Sofitel and we thank him very much. Sofitel Luang Prabang has wide well decorated rooms with a garden and external bathtub. The property features a splendid tropical garden and a...

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2Thank TheLing
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear TheLing, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre and Sofitel Team

Reviewed 2 weeks ago via mobile

This is a very exclusive hotel in a historic property. Surrounded by high walls, you are in your own private luxury estate with beautiful gardens and pool area. The rooms are large and very well appointed with some that have private garden areas with an outdoor bath. Great restaurant "Governors Grill" where we indulged in many meals. We also enjoyed...

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2Thank Crisper1
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Crisper1, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre and Sofitel Team

Newcastle, Australia
Reviewed 2 weeks ago via mobile

After a chaotic time in Myanmar due to disrupted travel arrangements we delivered ourselves to SOFITEL Luang Prabang and the kind, calm hands of Ines and the staff at this perfect oasis of a hotel. Instant tension relief just walking through the lush, well-tended grounds to our private pool villa, to sit and draw breath, have a quiet introduction to...

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Thank mareeS55
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Bonjour, Sabaidee MareeS55, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Windsor, Canada
Reviewed 2 weeks ago

We stayed here for four nights midway in a SE Asia tour that up to this point had been quite hectic. Arriving at the Sofitel at night in the dark was like coming to an oasis in the desert. The property is small ( 25 rooms I think ) and is absolutely tropical and beautiful. Our room was spacious and...

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1Thank lrovere
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Irovere, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Bangkok, Thailand
Reviewed 2 weeks ago via mobile

The hotel offered a quiet environment. Just relaxing by the pool or the hammock that is all you need. My room is Heritage Suite villa. I just don't like the bathroom much. It get flooded out of the shower area after you had a shower. Though it is a high ceiling room,still the aircon is strong enough. Bed is so...

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Thank Pawarisa Lainey K
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Pawarisa Lainey K, Sofitel team would like to thank you for your great review about your stay at Sofitel Luang Prabang. We hope we will have the opportunity to welcome and serve you again soon. We wish you a pleasant day. Best regards, Alexandre and Sofitel Team

Scottsdale, Arizona
Reviewed 2 weeks ago via mobile

The hotel made us feel welcome from the start. My partner and I travel a lot and we are never sure of what type of service we will get in different countries. Sometimes we feel welcome and other times we feel tolerated. The other reviews on here have added their own twist to this great hotel but mine is from...

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2Thank Bedalu365
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Bedalu365, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: €173 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
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Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room number 11 is very special with grand and close to restaurant and lobby.”
 of 5 bubbles sathap0rnm, 23 Mar 2017 | Read review
“Room 25 was great”
 of 5 bubbles mike30309, 29 Dec 2016 | Read review
“Choose a Heritage Suite - well worth the luxury!”
  • Heritage Suite
  • Gazebo with the suite
 of 5 bubbles Aneesh2011, 26 Dec 2016 | Read review
“Any room in this hotel is good they are all qhiet and not far from all of the hotels amenities”
 of 5 bubbles LaurieandSally, 18 Dec 2016 | Read review
“All the rooms are the same - just with or without pool”
 of 5 bubbles MsBoutique, 17 Dec 2016 | Read review
5 of 5