We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We agree with Alvaro O's assessment. This is an attractive hotel across the river from the heritage centre of Luang Praband with very poor management. Five days before our stay we noticed the small print on our booking form indicting that 'various parts of the...More
We enjoyed 3 days at Le Bel Air and would go again...our room was comfortable and no noise - we didn't think on the otherside of the river to main Luang Prabang as issue. We walked it, over the iron bridge - and then tuk...More
I am a meeting planner and graduated in Hotel Management having worked for over 10 years in The Ritz Carlton Hotels. I was expecting a local hotel with genuine service of course not a 5star hotel. But not at all what we got. Arrived at...More
This was a nice resort in a quiet location next to the river and old metal bridge. It was a 20 minute walk into the town centre, so all the attractions were quite nearby. The bridge only takes pedestrians and motor cycles. They offer a...More
Overall, we'd certainly come again. A little bit out of town, but walkable, and they offer a free regular bus service as well as free cycle hire. Rooms very good (we ended up with two different ones), although a nearby cockerel was rather audible in...More
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we... More
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we didn't visit the Hotel and so we've been really surprised about all the more negative changes. There have been more personal things we haven't been happy with - f. e. most of the staff we'd known and felt good with had left - as far we heard they're involved in building up a new Resort on the other side of the Mekhong. There have been other - temporary aspects - such like the different construction areas. But there have been also smaller and bigger things we didn't like anymore. Former owners invested a lot of work in the car of plants and pathes in the garden - which had been gone completly. Entering a room there always have been fresh flowers and some fruit - so there was a Gerbera changed into a musty straw flower after our four days stay - don't ask how the bananas looked like.
Other things have been more important - so the door of the shower cabin where some small, easy to change plastic parts had been broken and nobody took care - same like musty corners in the bathroom. What really made me feel sad have been the conditions of the buildings - where roof tiles had been broken - the straw at the REstaurant Pavillion was partly gone etc.. Maybe they have been on the way to change all this - everything might have been planned to become renovated - but they charged us a relatively high price even it was "off-season" - so you might imagine why we haven't been such happy about what was offered to us while staying.