Horrible hotel, nothing was good especially the restaurant ; the food was bad and not enough for everyone and not enough hotel stuff to handle a large number of people. The pool was also dirty and we had to wait a long time at the hotel reception to check in which caused a lot of tension for the people who were also waiting and eventually led to quarrel and protesting.
We waited an hour and a half at the reception because they were so unorganized and unprofessional. We also waited 5 hours for a baby cot!!!!! If u need a fridge in your room u need to “rent” one for extra charge!! The room had NO TOWELS (had to call 4 times and still didn’t get any until checkout)!! A/C did not work! We spent the night in a 85 f room temperature!! We barely got any sleep!! The hotel in all is sooo filthy and unorganized!! AC doesn’t even work in the lobby!!! Food was old and reheated, tasted sooooo bad!! By far the worst hotel experience in my life
i've passed one night in this hotel all inclusive and i was so disappointed. The food is awful you can't eat there at all !!! The all inclusive is a joke, the coke is just water and sugar, they can't even make a good coffee! The room was clean but average. only the aquapark was awesome and that's what saved my weekend.
I wrote this long review for you to take into consideration and actually something about it. All in all i rank this hotel a 2 out of 10..just for the slides although the pool is not that clean not to mention the pools of the slides.. veeery dirty🤢🤢. The room is quite basic or I'd rather say below basic. The food is utterly disgusting.. You feel that you're eating plastic.. Breakfast is nightmarish i left the restaurant very hungry. And to crown the whole i found a bug in my cereals that gave me the creeps. i didn't even bother tell them about it coz it was abvious that i would be ignored till the moon and back. So meh 🤷♂️. Just if you're willing to pay and never eat there and you don't mind a bad room!, you can go, otherwise run for the hills. Ps the all inclusive thing is the joke of the century.. you feel that the lemonade is made of powder and the water in them is that of A well or sth. The coke is like water and sugar combined nothing else. As if you're drinking medicine. 🤢. I would like to genuinely ask you.. Whyyyyyyy? Oh i forgot the lady of the room service.. I put a do no disturb sign and oh honey she flipped it to "please clean the room" and violate your privacy with or without your approval.. And would later argue with you about it and made you feel that you're crazy.. Ps she did the same thing to my friend in the other room.…
everything Was perfect! Great stuff, beautiful beach, and very goo food! I will visit this hotel in next year! room was very comfortabelm and wi fi work very good its perfect place for holidays! i love it!