We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riadh Palms Hotel

Traveller (2466)
360
Panoramas (10)
Room & Suite (551)

About

Location
Cleanliness
Service
Value
Set among a realm of palm trees right on the edge of the most beautiful beaches in Tunisia, the Riadh Palms is located at the heart of Sousse. It is a 4 star-hotel where tradition, luxury and technology all come together to create a relaxed atmosphere.In order to make the most out of your holiday, many services and facilities are at your reach: a heated indoor pool and a large exterior pool, a sauna, a fitness center, a Spa center, a beauty salon, restaurants, bars with one near the pool & beach, a snack bar, a coffee and tea lounge, a night-club and a shopping gallery.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free parking
Breakfast included
Free Internet
Spa
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
3,482Reviews
2,966Photos
322Q+A
100Room tips
Traveller rating
  • 1,374
  • 918
  • 565
  • 303
  • 323
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
One of the biggest hotels we have ever stayed in. I thought the rooms tired, but clean, There is no kettle. The hotel was 10% occupied so plenty of waiters, drinks nicely presented, the food plenty of variety and something for everyone. It did feel a little like a canteen
Read more
Response from Hotel R, Guest Relations Manager at Riadh Palms Hotel
Responded 31 Jan 2019
Dear guest, thanks for your positive impressions and for taking the the time to comment your stay in Riadh Palms Hotel. We are pleased that you liked the cleanliness of the rooms and the efforts made by our collaborators in the service, our selection of food that was to your liking and special location in the heart of the town with its amazing buildings.Further to the animation team, we have an entertainment program fitting to customers of different nationalities. However, we'll tell our animation team your feedback in order to make some adjustment to meet the maximum of guests expectations. The satisfaction of our clients is our main priority.
Read more
I came to this hotel many times and I like it, the most thing that I liked is the garden and the view, rooms are good, services as well,about food I liked the breakfast more than the dinner, dinner needs to be more various.In general this hotel is one of my favourite hotels.
Read more
Response from Hotel R, Guest Relations Manager at Riadh Palms Hotel
Responded 10 Jan 2019
Dear faithful guest, thanks for your positive impressions and for taking the time to comment your stay in Riadh Palms hotel. We are delighted that you liked our special location in the heart of the town with its amazing buildings, the cleanliness of the room and the efforts made by our collaborators in the service. We will take your comment into consideration relative to dinner to make necessary adjustment. It is always a pleasure to welcome you again among us in the near future.
Read more
This is my 4th visit and my last!!! On arrival we were given a room with no electricity and mucky water from the taps and shower. They sent someone to sort it out and the following morning we awoke to no electric. We told the reception and was offered another room only this room
Read more
Response from Hotel R, Guest Relations Manager at Riadh Palms Hotel
Responded 23 Dec 2018
Thanks for taking the time to comment your stay in Riadh Palms. We apologize for any inconvenience you may have felt. We will take your comments into consideration to make necessary adjustment. Being Certifed Crystal Room Check, we can assure you that we are working according to international standards to maintain a good quality of rooms that meet the expectations of our clients. Besides, for any technical intervention, we are working with GAMO, which is an integrated maintenance system that allows us to make all the repairs in a fast and efficient way. We regret the delay that occured in the operation you requested. We assure you that we will do our investigation so that this event will not happen again. We take your comments seriously and we will do the necessary follow regarding the behavior of these employees. We encourage all our employees to treat our guests with respect and courtesy and we will take the necessary disciplinary action against any employee who does not adhere to this rule. Further to the beach, being certified ISO 9001, ISO 14001, Cristal Safety Check, Blue Flag and Green Key, we can assure you that our services on the hotel beach are respected. However, we recognize that there will be a large number of guests in the hotel at certain times, but this does not prevent us from taking the necessary measures and double the efforts to keep the good quality of service. We are sorry as well to see that our selection of food was not to your preference. Indeed, we have a menu cycle that changes daily every 14 days including several gala nights (Tunisian evening, Italian evening etc ...), also our customers can try our 03 themed restaurants (Tunisian, Italian and fish). Further to animation, we have an entertainment program fitting to customers of different nationalities. However, we'll tell our team your feedback in order to make some adjustment to meet the maximum of guests expectations.
Read more
First of all I would like to thank the managers, the staff of the restaurant, the reception, the animation team and the staff behind the scenes of Riadh Palms very much for their warm welcome, the good service, kindness, sociability and hospitality. They all made us feel like
Read more
Response from Hotel R, Guest Relations Manager at Riadh Palms Hotel
Responded 22 Dec 2018
Dear Guest, thanks for your woderful response. We are delighted that you liked the professinalism and hospitality of our staff as they were happy to cater to your needs the best they can. We are pleased as well that you liked the cleanliness of the room and the efforts made by our collaborators in the service. We are proud to announce that we are certified Crystal Room Check. We are glad as well that you liked our selection of food that was to your preference and our animation team that succeeded in offering you great memories. We will be glad to welcome you again in the near future.
Read more
The food here is absolutely awful. Same thing every 2 days??? Hotel is empty so when they make big dishes they just leave it for hours if its not eaten under a heater so it goes all hard and slimy yuk. Half board won't even give you a glass of water with dinner BUT if you bring
Read more
Response from Hotel R, Guest Relations Manager at Riadh Palms Hotel
Responded 18 Dec 2018
Thanks for taking the time to comment your stay in Riadh Palms. We apologize for any inconvenience you may have felt. We will take you comments into consideration to make necessary adjustments. We are sorry to see that our food selection was not to your preference. Indeed, we have a menu cycle that changes daily every 14 days including several gala nights (Tunisian evening, Italian evening etc ...), also our customers can try our 03 themed restaurants (Tunisian, Italian and fish). We take your comments seriously and we will double our effort to improve our services. We encourage all our employees to treat our guests with respect and courtesy and we will take appropriate disciplinary action against any employee who does not conform to this rule. Being certified Crystal room check, we assure you that we are working according to international standards to maintain a good quality of rooms that responds to the expectations of our customers.
Read more
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRiadh Palms Hotel
The Standard Room at the Riadh Palms Hotel
Professional photo exclusively commissioned by TripAdvisorRiadh Palms Hotel
The Family Room at the Riadh Palms Hotel
Photo provided by managementRiadh Palms Hotel
Double standard room
Photo provided by managementRiadh Palms Hotel
Riadh Palms sea view
PreviousNext
123456110
They don't serve any pork. Not even bacon in the mornings.
0 votes
Hi my Friend, I am not able to answer to your questions. The design, quantity and also the quality of the swim area is excellent - for all kinds of swimmers. The see ( excellent near location) depend to the weather and obviously it will be cold now!? Our idea was, that we will visit such as hotel during two Months on the beginning of the year ( we have discussed with German fellows) it is possible, but we did not realised it. I only remember that indoor pool exist, but during our stay we did not used it. Sorry , for you the best will be to ask directly the hotel , some time ago I have had several questions - the answer from hotel I have received immediately. I wish you all the best, positive questions and best relax Ervin
0 votes
Show all answers
Are towels provided around the pool area? Many thanks!
No, beach/pool towels are not provided
0 votes
It's around 20°C in April, maybe a bit more at the end of the month. The center of Sousse, the area around the Grand Mosque, is 2.5 km from the hotel on foot. If you take a taxi it will be a bit further because a lot of streets are one-way, but taxis are really cheap. In the other direction, you have Port El Kantaoui which is about 7km away.
1 vote
I stayed here for business as opposed to a holiday. I wasn't overly impressed with the hotel from a business point of view. The food was so so but being a bit of a foodie, that might just be me, but there a few good restaurants in the vicinity. As for the weather as advised best to check the internet. For me, I wouldn't stay here for a holiday - rooms are pretty basic.
1 vote
Show all answers
PreviousNext
12345665
"Rooms facing the pool / beach may have the nicest view but the balconies overlooking the road get the sun during the day"
"The best view is the seaview, but for full sun you need a room overlooking reception"
"Rooms at the Movenpick would be best"
"The higher floors are surely with better see view"
"Always ask for seaview"
PreviousNext
12345620
PRICE RANGE
US$33 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riadh palms sousseriadh palms tunisia
LOCATION
TunisiaSousse GovernorateSousse
NUMBER OF ROOMS
650
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing