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Helnan Palestine Hotel

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Helnan Palestine Hotel
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357 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Cairo, Egypt
Reviewed 27 July 2015

This hotel is located inside Montazah Garden complex which was a royal getaway. The hotel consists of two connected buildings each looking like a giant C letter. The first building overlooking the sea, the garden and a royal palace has a scenic view and better breeze. However, they do have weddings in the garden which can be very disturbing for...

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Thank Mohamed E
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Mohamed, Have a lovely day. Thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive comment. & special thank you for the detailed & accurate description of the Hotel. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that our concern is...

egypt
Reviewed 14 July 2015 via mobile

It was just 1 night there . Amazing view of sea and gardens it is old hotel but comfortable .room was clean . Good service . perfect place to relax inside a city , open buffet is full of choices and food quality is very good. the pool was empty anyway it is very small and we prefer the sea...

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Thank m_mensh
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that your comment about the WIFI is already reported to the...

Reviewed 13 July 2015 via mobile

Before I start, let me make clear that I did not stay in the hotel. We went there because multiple travel guides and websites recommend the private beach of the hotel to western tourists, stating that it is accessible for a fee and it is nice place to be in female company (read: no burkini required, and no annoying guys)....

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1Thank SABelgium
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel during your visit to Alexandria. We really appreciate the time you spent to post your review. I'm glad that you spent a nice, & peaceful time by the beach. Concerning your comment about the price; kindly note that this is...

Alexandria, Egypt
Reviewed 12 July 2015

Very well located within the Montazah gardens, just close to the palace offering stunning views of the gardens, sea and palace. The hotel is old dating back to the sixties but well maintained, The open buffet is full of choices and quality is just above average. Food is a bit overpriced. Front desk staff and waiters are lacking experience and...

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Thank z_abouzeid
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your review. I'm glad that you spent a nice, peaceful, & memorable vacation. Your comments have been reviewed by the Hotel’s Management and appropriate action has...

Saudi Arabia
Reviewed 9 July 2015 via mobile

A nice hotel but old .. Hosted the Arab League meeting in 1964. It is inside Montaza Palace who used to be for the former King of Egypt. Excellent atmosphere and nice natural view of gardens and Mediterranean Sea. The service is ok and the food is good. You can enjoy the pool or the sea beach. Perfect place to...

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1Thank Ahmed K
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ahmed, Have a nice day. I would like to thank you for choosing Helnan Palestine Hotel for our accommodation in Alexandria. & let me seize the opportunity to thank you for the time you spent to post your positive review. I'm glad that you spent a nice vacation. Assuring that our concern is your satisfaction. & hope to...

Reviewed 9 July 2015 via mobile

It was such wonderful experience in the best spot I the beautiful Alexandria, the staff is really friendly and helpful, the room service is great and the restaurants has real traditional Egyptian food, highly recommended to stay in for anyone planning to visit Alexandria.

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Helpful?
Thank Ahmed A
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ahmed, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that our concern is your satisfaction. & hope to see you...

Lebanon
Reviewed 3 July 2015

View from room Comfortable beds Staff was friendly polite and helpfull , excellent beach it was realy unforgetable relaxable location is amazing room was cleaned food was well preaperd especially seafood

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Thank bz42yulii
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that our concern is your satisfaction. & hope to see you...

Lagos, Nigeria
Reviewed 30 June 2015

I really didn't feel like i was in a 5 star hotel. The wow factor was just missing probably because the hotel itself felt old but still well maintained. My double bed room was cleaned daily, was spacious enough for me and my family. It has an excellent view of the sea and the swimming pool; a very refreshing view...

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Thank luvjaydee
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel during your visit to Alexandria. We really appreciate the time you spent to post your review. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that your comment about the WIFI is already reported to the Hotel...

Reviewed 12 June 2015 via mobile

This hotel is very authentic, with all the history of the palace and the places nearby is overwhelming. The rooms are very clean, decently sized and with excellent views. You may think the decors are a little outdated, yet I found this a plus, as it keeps you in the authentic mood. Relax in the surrounding acres of welcoming greenery...

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Thank ShereefIbrahim
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Shereef, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable vacation. Assuring that our concern is your satisfaction. & hope to see you...

Sydney, Australia
Reviewed 7 June 2015

2 nights here. The rooms are decently sized, however that's about as far as you could go with them. The decor is very dated, and not the comfiest bed going. The brekky is decent, the service is pretty good. Good shisha bar just on the water that it's attached to the hotel.

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Thank sherrie391
Hoda0Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. It's our pleasure that you spent a nice, peaceful, & memorable vacation. Assuring that our concern is your satisfaction. & hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: €69 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Helnan Palestine Hotel staff and other travellers.
9 questions
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Questions? Get answers from Helnan Palestine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor, sea view room”
 of 5 bubbles 352deeb, 12 Jan 2017 | Read review
“Side view in summer (cooler and quieter), swimming area view starting from October.”
 of 5 bubbles monaamohsen, 31 Oct 2016 | Read review
“Room overlooking the king's palace is more tranquil and serene than the pool side view.”
 of 5 bubbles HananO_12, 22 Oct 2016 | Read review
“Sea Side, Bridge View”
 of 5 bubbles 822sherifd, 17 Oct 2016 | Read review
“I recommend the palace view side”
 of 5 bubbles hobz979, 13 Oct 2016 | Read review
5 of 5