We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Helnan Palestine Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Helnan Palestine Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

344 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Helnan Palestine Hotel
See the most recent reviews
Showing 284: English reviews
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 October 2016 via mobile

Ever wondered what the best place you have ever been is? Well, you won't wonder anymore after your visit to this extravagant hotel. Views, staff, services, vibe and food are to name but a few of the wonders in this place. Relax and enjoy!

Helpful?
Thank ShereefIbrahim
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ibrahim, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

1 review
Reviewed 6 October 2016 via mobile

Perfect and helpful staff , very fast and easy check in and check out . Clean and neat room . I liked the food and the service from all staff at the hotel , also the pool is nice but old . The worst thing is the beach , it is very short and small also is not that clean... More 

Helpful?
Thank Mohamed E
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr.Mohamed, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

1 review
Reviewed 25 September 2016 via mobile

Great Hotel. Perfect spot in Alexandria. Private beach. Friendly staff. Variety at the breakfast buffet. Nice quiet hotel. Pool was nice and clean. Room had a great view over the sea and the gardens . Room was spacious and clean. Air con worked If there was a problem staff sorted it in minutes. I almost cancelled our booking after reading... More 

Helpful?
Thank Belinda B
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Honorable guest , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Los Angeles, California
1 review
Reviewed 24 September 2016

I stayed here for two weeks,which is very long to stay in a hotel and some might say that within that time you might dislike the hotel on the contrary!.Delicious breakfast and an amazing morning view of the sea and a beautiful walk in the stone walk to get a better look at the sea and the amazing stake house... More 

Helpful?
Thank 70esmeralda
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Honorable guest , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Cairo, Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016

nice location, professional staff, luxury furniture, nice view, nice food quality, good place for relax and honeymoon. main problem was the sea side of hotel, need more care for beach activities, hotel have small area for residents to enjoy the Mediterranean. car park need more attention because it is open area park.

Helpful?
Thank ahmed_hossny
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ahmed , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2016

I stayed in Helnan Palestine Hotel during my business trip to Alexandria. The hotel has a great location and excellent environment. It's a bit far from the center of the city but it's worth it when you reach there! It's very relaxing and comfortable. I highly recommend this hotel!

Helpful?
Thank Wael C
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Wael , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Egypt
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016

Stayed three nights at the Helnan Palestine Hotel and i am sure i will go back when visiting Alexandria again.The staff are fantastic - ready and very willing to help.The hotel is in a great location and the food was really tasty especially the buffet breakfast.

Helpful?
Thank Silverboy_90
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Sir, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2016 via mobile

I have stayed in many five star hotel in many countries across Europe and The Gulf , but this is the second hotel I have ever enjoyed my stay in. Fantastic view of the sea , located in the palace park which gave me a great chance to enjoy a walk. The beach is clean and relaxing. The food is... More 

Helpful?
1 Thank Ahmed S
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ahmed, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Egypt
1 review
Reviewed 31 August 2016

excellent luxury Excellent luxury Every time I travel to Alexandria I stay at the helnan The views from the balcony are fantastic! Watching the sunrise, sunset, and..I spent only 2 nights but can tell the standard is very high and all experience was perfect. View is excellentan

Helpful?
Thank m11mohamed
Ahmed A, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Mohamed., Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com More 

Sharm El Sheikh, Egypt
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2016

I checked in with my wife for only one night. Checking in was so smooth and FO booked for me according to the view I wanted ( Thanks for him and very sorry I can't remember his name ), Room was so clean with its amazing sea view. Having coffee in the cafe in the middle of the sea during... More 

Helpful?
Thank sakhawyhesham
helnanmanagment, General Manager at Helnan Palestine Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us and for your kind review. It is a pleasure to hear you had a pleasant stay with us. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. We hope to see you... More 

745 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (337)
Viewed
Hotel & Grounds (49)
Viewed
Room/Suite (55)
Viewed
View from Room (52)
Viewed
Pool/Beach Area (12)
Viewed
Dining (18)
Viewed
Bathroom (16)
Viewed
1:58
Videos (1)
Viewed
Other (134)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (46)
Viewed
Beach (9)
Viewed
Penthouse (87)
Viewed
Pool (17)
Viewed
Presidential Suite (68)
Viewed
Dining (69)
Viewed
Standard King Room (18)
Viewed
Standard Twin Room (26)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (22)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Alexandria hotels
4.5 km away
Hilton Alexandria Corniche
Hilton Alexandria Corniche
#3 of 38 in Alexandria
897 reviews
1.0 km away
Sheraton Montazah Hotel
Sheraton Montazah Hotel
#13 of 38 in Alexandria
506 reviews
6.9 km away
Four Seasons Hotel Alexandria
Show Prices
Show Prices
Show Prices
8.5 km away
Romance Alexandria Corniche
Romance Alexandria Corniche
#5 of 38 in Alexandria
595 reviews
9.4 km away
Tolip
Tolip
#11 of 38 in Alexandria
236 reviews
10.5 km away
Hilton Alexandria Green Plaza
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: €85 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Odigeo and Travelocity so you can book your Helnan Palestine Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Helnan Palestine Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Helnan Palestine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Side view in summer (cooler and quieter), swimming area view starting from October.”
 of 5 bubbles monaamohsen, 31 Oct 2016 | Read review
“Room overlooking the king's palace is more tranquil and serene than the pool side view.”
 of 5 bubbles HananO_12, 22 Oct 2016 | Read review
“Sea Side, Bridge View”
 of 5 bubbles 822sherifd, 17 Oct 2016 | Read review
“I recommend the palace view side”
 of 5 bubbles hobz979, 13 Oct 2016 | Read review
“ENJOY!,you're here for yourself,don't let little hassles stop you from enjoying your trip!”
 of 5 bubbles 70esmeralda, 24 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay