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Complex Hotelier Mercur Minerva Family Club

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Complex Hotelier Mercur Minerva Family Club
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20 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Brasov, Romania
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 October 2016

As I see there are not to positive reviews and is not fair.Rooms are indeed small but for sure are same size with rest of the rooms from old hotels of Mamaia city. Staff is friendly, in fact rarely happens to interact with so many smiling people and positive attitude. Food local, for sure Romanians will appreciate tasty but.....too much... More 

Helpful?
Thank Adrian P
Cluj-Napoca, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2016

The rooms are 1 star level. The employees are 1 star level too. The food, let's say 2 stars. You can choose other hotel in Mamaia and have much value for money. We will certainly not repeat the exeperience.

Helpful?
1 Thank iarina2016

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Piatra Neamt, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2016

My whole family waited about 4,5 hours to get a tiny room , staff didnt want to tell us the room number. They told us the room is being cleaned.... 3 hours later the room is being cleaned??? Destroyed our vacation. One of the worst hotels in Mamaia

Helpful?
1 Thank Mihai3434
Craiova, Romania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 February 2016

We spent the first week of July there and wasn t very crowded. The food was good, enough, and tasty. Most of the drinks were poor (water in juices, wine, gin, beer). The rooms and the bathrooms are very small.

Helpful?
2 Thank Mihaela C
Galati, Romania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 November 2015

Good things and bad things. Good things: excellent and plenty of food, congrats to the chefs! Drinks all day, local and from import. Free sunbeds/umbrellas at the private beach.Sandy beach, nice water, great location.Very nice and professional entertaining for kids. Bad things:poor rooms, accommodation AFTER ONE DAY SPENT IN ANOTHER HOTEL because of the lack of rooms!!! The other hotel... More 

Helpful?
1 Thank Mihai T
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2015 via mobile

We were in the resort in the beggining of september..As i said it could it be one of a kind vacation but the unpleasent surprises that we found ruined it. At the arival a pleasant surprise we managed to accomodate in few minutes after the check in. Our son is 1 year and 3 months old so when we entered... More 

Helpful?
1 Thank Dan G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2015

We 've been there in aug 2015 and it's the best for children to play and the enterteinment is good but the conditions are bad. the rooms are dirty, the cleanning is not ok, they don't clean the whole room and bathroom, they don't clean under the bed at all. The food is worse than 2 years ago and the... More 

Helpful?
1 Thank Adriana L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2015

Worth a star, not 3. I had an All-Inclusive disappointing experience. The carpet on the staircase is very dirty. Does not have an elevator, so, if you stay on 2nd or 3rd floor.... The rooms are small, if you put an extra bed, you are already sitting at the door. The furniture is very low quality. Beds are fragile, so... More 

Helpful?
1 Thank thekingbling
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2015

we stay with my family in this hotel one week in july, but the conditions was very bad:( we stayed 3 adults and a child in a small room, because the rooms for 2 people or 3 they are the same is not correct because we pay for 3 adults not 2.the food was every day the same you can... More 

Helpful?
4 Thank deea22
Ottawa, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 December 2014

I stayed at this complex in Aug 2013 and Aug 2014. I will come back for sure. Every time I went with the entire family - parents, children, grandparents, brothers and their children. I chose every time the All Inclusive. I had no problems for the children to find something to eat from the large buffet. Yes, is Romanian cuisine,... More 

Helpful?
5 Thank Violeta B

25 photos of this hotel

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Complex Hotelier Mercur Minerva Family Club

Address: Statiunea Mamamia, Constanta 900001, Romania
Region: Romania > Southeast Romania > Constanta County > Constanta
Hotel Class:3 star — Complex Hotelier Mercur Minerva Family Club 3*
Number of rooms: 282
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Questions & Answers

Questions? Get answers from Complex Hotelier Mercur Minerva Family Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view on top floor.........”
  • view from room
 of 5 bubbles adrianp287, 1 Oct 2016 | Read review
“Second floor, sea view”
 of 5 bubbles TeodorescuGalati, 4 Nov 2015 | Read review
“Rooms with sea view are better”
  • View
  • View
  • View
  • View
  • View
  • View
  • View
  • View
 of 5 bubbles ettyus, 25 Feb 2014 | Read review
“All the rooms are bad”
 of 5 bubbles cami1684, 13 Sep 2012 | Read review
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