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Antica Ragusa

Traveller (64)
Room & Suite (20)
Dining (2)
Palmoticeva 3, Dubrovnik 20000 Croatia See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviewed 24 Sep 2018via mobile
This b&b was awful in every way aside from it’s location is close to the Main Street in the old town so very convenient as a base.

The room is very poorly maintained. The air conditioning had an error and wasn’t working efficiently so room was very hot and stuffy, the toilet seat wasn’t attached properly, the shower head attachment to attach to the wall was broken so the shower head had to be hand held, shower screen didn’t fit so bathroom flooded each time you showered, no hand soap provided so we had to use the two very small pots of shower gel as hand soap, curtains not attached to curtain rail, light attachment coming away from ceiling, safe isn’t actually secured so could be carried out of the room (only small). Door was also very hard to lock on leaving the room.

We were unaware on booking that the b&b was located above a bar. We were on the first floor which was extremely noisy from the bar until the early hours of the morning 2-3am so don’t stay here if you want to sleep before the early hours. We requested a twin room via email on booking which we didn’t get, the room was set up as a double. There’s a general smell of sewage in the hallways of the b&b as well as the street outside but the room was generally very clean and smelt fine and the style of decoration was beautiful. Bed was comfortable.

The staff member who was present in the bar is very unwelcoming, ignorant and rude. He is aware of issues with maintenance but just smirks at you and shrugs when you mention something. He spends his days lounging in the bar on his phone and smoking, very unprofessional and made no efforts to assist with any issues. Very poor attitude and no help at all.

Housekeeping member of staff doesn’t knock before cleaning the room so be prepared for her to just walk in!

Breakfast isn’t worth eating. Stale cereal. A few slices of ham or cured meat which stayed uncovered right next to the outside door. Scrambled eggs which are made prior to the start of breakfast and just left to go cold and rubbery. Not replenished for those who don’t get downstairs for 8am. Cheap fruit juice. Coffee is disgusting and not worth drinking. No tea offered. Yogurts were provided as was bread if requested (if there was someone available to ask). We went out for breakfast after our first morning.

We had booked via booking.com so had already paid prior to our stay. The staff member seemed to have no idea who had paid and who hadn’t but accepted it when we told him we had paid and we checked out. He then came and found us at the bus station around 15 mins later, again very rude, confrontational and patronising and accused us of not paying and ordered that we must pay him. Luckily we had confirmation printed out with us as proof of payment. No apology from him on viewing this. We told him he is lucky we had paid given the standard compared to the price and if there had been alternative accommodation to book we would have left the b&b. He said he didn’t care which was evident from the beginning.

Whilst we were leaving another couple who hadn’t paid were told they were unable to pay via bank or credit card and must pay in cash. Bear this in mind as they hadn’t been made aware of this prior to checking out and therefore didn’t have enough cash.
Thank FellowTraveler595234
Klavs H
Reviewed 24 Sep 2018
So... They will renovate during the low season 2018-2019, which is a good idear. They have all in all 8 rooms on 4 floors in a 16.th century building (with no elevators of course). We got what we assume are the worst rooms up under the roof with inclined walls, making the room feel small. We had asked for separate beds, but had a double - My mom and I! They promised to change it to single beds, but never got around to do it. There was a foul smell from the bathroom drain. This is a bed & breakfast so no bathrooms amenities. On the upper hand they have a great location and a 4€ breakfast, a very good deal in Dubrovnik. Staff/owners(?) is/are very friendly and down to earth.
Thank Klavs H
Ken R
Reviewed 13 Sep 2018
I got to this hotel- and they said "We gave your room away cause we had another guest that wanted it" They further said it is their policy to give paid for rooms away when the guest that stayed their the night before wants to extend their stay. They still charged me for the room
Thank Ken R
erdeniz p
Reviewed 19 Aug 2018via mobile
Oda bizden once kullanilmis, carsaflar pisti ve kapi arkasinda kullanilmis havlu vardi. Sabunlik kirilmis. Dus askisi kirik. Dus kapisi aralik kaliyor tum banyo su icinde. Oda rutubetten dokuluyor. Klima e1 hatasi veriyor sogutmuyor ilgilenen yok. Pencere 1 mt uzaktaki duvari goruyor. Tamami fotograflarda mevcut. Personel cok soguk. Kahvalti berbat. Uzak durun!

Room was used before us, sheets were dirty and unchanged, there was a used towel just behind the bathroom door. Liquid foam holder is broken. Shower holder is broken. Shower door stays not fully closed. Bathroom gets wet during shower. Room has high humidity and walls are damaged. Air conditioner gives e1 error and not working. Next building from window is 1 meter apart. All are documented in photos. Staff is very cold. Breakfast is terrible. Stay away!
Thank erdeniz p
Ahmedabad, India
Reviewed 30 Jul 2018
We had booked thru Expedia for 03 july for 2 nights for 02 dbl rooms. at time of check in, there was no one and only one person who was serving beers and also doing check in formalities.
hotel was in terrible condition, bad odour and rooms which were given to us had no lights. when asked for other rooms were said that no other rooms are available.
hence we had to check out and we were told by the front office that we will get the full refund as problem was from their side.
its been a month still we have not got refund.
Its a totally unprofessional behavior of the hotel..
please don't recommend to anyone
1 Thank ushma2018
ANTICA RAGUSA is a bed&breakfast hotel that is different from other accomodation facilities in Dubrovnik. Its excellent location, high-level service, rich baroque interiors, high-tech equipment and warm, More welcoming personnel puts this boutique hotel-type facility in a leading place in south Croatia. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Laundry Service
Non-Smoking Hotel
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$53 - US$168 (Based on Average Rates for a Standard Room)
Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$53 - US$168 (Based on Average Rates for a Standard Room)
Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Traveller (64)
Room & Suite (20)
Dining (2)
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Questions & Answers
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27 May 2017|
Response from AnticaRagusa | Property representative |
no sorry
Room Tips
"Go for 2.nd or 3.rd floor - Less street noise, but not the attic (4.th floor)"
24 Sep 2018
Read review
"don't every book this hotel !!!!"
30 Jul 2018
Read review
"There are quite a lot of steps to rooms so if climbing stairs bothers you I would request a room on a lower..."
13 Jul 2017
Read review
"Very central and only a few stairs to climb to get to the hotel. No elevator in hotel."
23 Apr 2017
Read review
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