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Real Plaza Hotel Suites

About
Location
Cleanliness
Service
Value
Hotel Real Plaza is located close to the central park of Antigua Guatemala, where peace and quietness are warranted. The garden is surrounded by the colonial style suites. Its interiors are designed with unique details.We offer 27 luxurious rooms, swimming pool, spa, beautiful gardens, restaurant and parking lot.
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Property amenities
Restaurant
Free Parking
Pool
Wheelchair Access
Public Wifi
Breakfast included
Concierge
Breakfast Available
Airport Transportation
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Reviews & more
198Reviews
120Photos
1Q+A
11Room tips
Traveller rating
  • 74
  • 72
  • 20
  • 14
  • 18
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I stay here twice a year. It is rustic and peaceful, a little primitive, but it has the vibe of Antigua. The staff is honest and friendly, the showers can be a little less than hot. The grounds are well maintained and are lovely.
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Response from Estefania Q, Gerente at Real Plaza Hotel Suites
Responded 24 Jul 2018
Dear Wmb, Thank you for sharing your beautiful words! We're happy to know how much you like our hotel. Please, feel free to email us to mquiroa@realplaza.com.gt to apply to our Frequent Guest Code so you can have different discounts when booking through our website. Hope to see you again soon! Best,
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Spent 3 nights here because it’s got a swimming pool. Rooms are a bit dingy & a little bit tired - synthetic sheets, but the grounds and the pool area are glorious. Breakfast is pretty good. I would stay again. The pool is next to a main road albeit behind a wall but there are no
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Response from Estefania Q, Gerente at Real Plaza Hotel Suites
Responded 15 May 2018
Dear JemmyButton, I'd like to thank you for taking the time to post this review and share it with us and many other travelers. We're pleased to know that you enjoyed our grounds, this makes the gardeners very happy. To us, it was an honor to have you as a guest. We hope you can visit us again very soon. Best,
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It has AMAZING facilities! It is a gorgeous-looking colonial hotel. So beautiful. Rooms a quite comfortable. It is what you expect it to be when you go to a colonial town like Antigua. Really nice areas. The bad thing is what the staff are making of it. They are lazy. In the rece
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Response from Estefania Q, Director General at Real Plaza Hotel Suites
Responded 8 Mar 2018
Dear Mr. Mariotorrealba, Thank you very much for sharing your opinion and experience with us and many other travelers. We are pleased to know that you like our property and enjoyed our areas. I'd like to apologize for the inconvenience with our staff, which is very odd since most of our guests are always happy with the service, we will definitely get to the bottom of it, and talk it through in our training program. I encourage you to try our service once again and see how helpful your review was to us. We hope to see you soon! Bests,
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Did not get to stay here. The hotel cancelled my room at the last minute and I had to scramble to find another. Since I had booked through a travel website, they even made me contact the travel website to get a refund. No help from this hotel, not a very nice experience. I do tra
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Response from Estefania Q, Director General at Real Plaza Hotel Suites
Responded 9 Mar 2018
Dear AndyOz58, We appreciate you shared your opinion with us and let us know what happened. I'd like to apologize for the bad experience and let you know that we were changing our software which is why this happened. I know there's no excuse for it but I offer you a sincere apology. A new training program has been established in order to provide an excellent customer service and usage of the new software. We hope you can come back and try it out. Bests,
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Before customer leaves, they go to count towels in the room, assuming they were stolen. I didn’t like they put in the bathroom a message to state that if the towels were “too dirty” they would put an extra charge. The pool was nice. The jacuzzi was not so clean.
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Review collected in partnership with this hotel
Response from Estefania Q, Director General at Real Plaza Hotel Suites
Responded 9 Mar 2018
Mr. FamiliaOM, First, I'd like to thank you for taking the time to write your review on this site. I'm very happy that you like our pool. We try our best to maintain everything within our property nice and clean, which is why we have signs regarding this and also to provide different information that's useful for guests. Hope to see you again! Bests,
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementReal Plaza Hotel Suites
Hermosa habitación.
Photo provided by managementReal Plaza Hotel Suites
Real Suite.
room
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We have a small Volkswagon Eurovan and we were wondering if you allowed camping in your back parking lot. We plan to be there Monday. Thank you, Elizabeth
Dear ecowan56, Unfortunately we don't allow this, but we do have comfortable and beautiful rooms ;) Best regards, MEQ
0 votes
"There are some rooms with a whirlpool tub for two - I haven't had one ...yet but they look inviting!"
"Spacious and clean"
"ground floor rooms are quite good"
"Bring mosquito repellent if your stay is during hoy weather, no A/C"
"Jacuzzi rooms are not worth the extra $$$ as the water just trickles out and takes the jacuzzi hours and hours to fill up."
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PRICE RANGE
US$77 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
real plaza hotel antigua
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
27
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