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El Carmen Hotel

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176 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Copenhagen
Reviewed 25 March 2016

Hotel El Carmen was our fifth stop on a three week tour in Mexico and Guatemala. We stayed there for two nights. We had a very large but quite simple and rather dark room facing a covered atrium, where breakfast was served. We were lucky that there were no noisy guests, because you can hear every sound from the atrium....

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Thank 10April
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

We are glad to hear how much you enjoyed your stay with us!

WA
Reviewed 26 February 2016

We stayed at El Carmen for 3 nights, on our way to Lake Atitlan for our yoga retreat. I loved being able to do yoga in either the conference room or rooftop overlooking the volcanoes. The price was great, and location was just one block from the Central Park. Included a nice buffet breakfast.

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Thank roymundo
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

It was a pleasure having you in our hotel, we hope to see you back next year!

Antigua, Guatemala
Reviewed 22 February 2016

We have stayed several times in El Carmen Hotel and it has a perfect location for walking around and do some shopping. El Carmen handcraft market is right at the corner. You can also try nice Guatemalan breakfasts at the restaurant, really enjoyed our experience here.

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Thank TheAvocadoTour
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

Thank you for your comment, its a pleasure working with you!

Chilliwack, Canada
Reviewed 17 February 2016

El Carmen is clean, comfortable and quiet and is only a few blocks from the Antigua square. Restaurants and shops are nearby. The staff are friendly & helpful. There is a tranquil courtyard where you are surrounded by plants and flowers and singing birds.

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1Thank Kathy M
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, we are glad you enjoyed your stay. We hope to serve you in the future again.

London
Reviewed 3 February 2016

Really comfortable rooms, especially the beds. Very central location ideal for wandering the streets of Antigua. I didn't have breakfast as I left very early in the morning. Inside the hotel is a pretty courtyard where you can sit. On the roof there is a terrace with a hot tub. This is my only gripe. I was looking forward to...

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Thank L1v
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

We are glad you enjoyed our new deluxe beds, we have been making lots of improvements to make sure our clients have a comfortable stay. Our hot tub is always working you just need to ask the front desk to prepare it for you, we hope you can come back and enjoy it.

Miami Beach, Florida
Reviewed 10 January 2016

Stayed at this hotel in September 2015 for one night. The building itself is very nice, colonial style structure with nice patio. The only bad thing was the absence of AC in the room. It only had a ceiling fan, but it was humid anyway. Another minus is very tiny bathroom. If you are big person, it`s gonna be a...

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Thank JJRodriguez
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, we are glad you enjoyed your hotel, we continue to make upgrades everyday to give you a better service. The wifi issue has been solved.

Knoxville, arkansas
Reviewed 5 January 2016 via mobile

A great place to relax and take in the view of the city and volcano. Great breakfast, and friendly folks work here. Beds are comfortable and the hotel is located near the city center. Great coffee. No windows to view out of or let fresh air in. We opened the doors and enjoyed the cool air from the courtyard.

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Thank mhardgrave
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

We are glad you enjoyed your stay with us, we look forward to serve you again.

Guatemala
Reviewed 21 December 2015

It's a great place to stay @ Antigua, I was overall happy, the hotel and staff were top class, clean, Safe, beautiful rooms, I would defínetly recommended it, I can't wait to come back , thank you :) :)

Review collected in partnership with this hotel
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Thank kwannie2015
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

We can't wait to have you back! It will be our pleasure to serve you again.

Roseville, California
Reviewed 3 December 2015

I have nothing but good things to say about the E Carmen Hotel. The staff was extremely friendly and courteous and the accomodations were excellent. The free breakfast was delicious and everyone there went out of their way to make sure that our stay was a pleasant one

Review collected in partnership with this hotel
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Thank rlj1528
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, it was a pleasure having you with us. We hope you can visit again in a near future.

Reviewed 22 November 2015 via mobile

Starting that thyey changed my room because it was under constructio, and changed me to the other hotel. The front desk Guy not nice. The room smelled quite funny. Beds are nice, we had the laundry room on top of our room so they wake me up at 7 because of that. Restaurant service it took like 20 so the...

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Thank Richy G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms

Additional Information about El Carmen Hotel

Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: €45 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
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Also Known As:
Hotel El Carmen
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Questions & Answers

Here's what travellers have asked, with answers from El Carmen Hotel staff and other travellers.
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San Pedro Sula, Honduras
Wakefield, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean and safe ”
 of 5 bubbles 980winniet, 11 Feb 2017 | Read review
“I do NOT recommend this place”
 of 5 bubbles viajeradeluniverso, 31 Dec 2016 | Read review
“Try not to get Room 205 under the stairway to the terrace if there's a terrace function . There will be lots of traffic outside your room”
 of 5 bubbles 918leel, 22 Nov 2016 | Read review
“off the main interior square is quieter”
  • our first room
 of 5 bubbles Sharonbader, 19 Nov 2016 | Read review
“all rooms look similar, but it doesn't have an elevator, so take that into account to select if first floor or second floor”
 of 5 bubbles carolinacL4135EQ, 17 Oct 2016 | Read review
5 of 5