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El Carmen Hotel

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156 Reviews from our TripAdvisor Community

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Showing 81: English reviews
North Vancouver, Canada
Reviewed 2 weeks ago

We used the hotel as a base for exploring Antigua and area plus as an early 7am departure to climb Acatenango. They were very helpful in storing unneeded bags while we were away at no charge. Desayunos is reasonable at 30q and the rancheros are awesome Excellent little courtyard makes for nice ambience but the concrete construction does amplify some...

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Thank Lee L
Reviewed 2 weeks ago

This hotel is very centrally located to the main square. It has a central dining area surrounded by the rooms, and an upper terrace with a great view of the surrounding area. We stayed here on two occasions, the first time our room was directly over the open internal area, so we could hear quite a bit of activity below...

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Thank Sharonbader
San Jose, Costa Rica
Reviewed 17 October 2016

This hotel is located a block and a half from the central park (easy and safe walking distance). Great breakfast included and wonderful people work there. Great price! The design of the hotel is traditional of the area, very coloful.

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Thank Carolina C
Reviewed 27 September 2016

Fabulous location for a great price! This hotel is so convenient to the Parque Central (a block and a half) and all my favorite restaurants and bars in Antigua. When I was there, a full breakfast was included, and the server was very attentive. My comfortable room seemed to be located, unfortunately, next to the laundry room. Some sort of...

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Thank Brian M
San Salvador, El Salvador
Reviewed 22 August 2016

Good service, clean rooms, breakfast included witch was delicious, highly recomended. The hotel is very close to good restaurants, coffee shops, and bars, you can go walking, pretty safe. Parking is a little complicated in high season.

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Thank pherna_278911
Shallowater, Texas
Reviewed 23 July 2016

We were there for two days in July 2016 with a group of 14 people. The hotel has recently gone through a facelift and all the rooms are very nice. However, there is only once source of ventilation--windows that open onto the interior courtyard. That means no cross ventilation. The weather was rather humid for Antigua and even with windows...

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Thank jrhouser39
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, we have appreciate them and will start working on addressing this matters.

Reviewed 20 July 2016

We arrived in the evening and to our surprise no parking. We asked for help at the front desk guy and he said he didn't know any place. He didn't offer to help seeing that I had 3 children not even for door. After checking in asked if he knew were a certain restaurant was and he said he did...

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Thank Billy R
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Good day, we value your comments and will look into this matter immediately, could you tell us the name of the person who was at the front desk? We assure you we will take the necessary measures to assure this doesn't happen again.

Moody, Alabama
Reviewed 1 July 2016

El Carmen is within walking distance of all you want to see in Antigua! The beds were super comfortable. The linens were 4 star. Hotel was very clean. The dining area is beautiful and they serve the best breakfast ever. Definitely four star service!! The rooftop terrace has a spectacular view of the volcanoes! Only downside: My room was a...

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Thank mkking2016
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

Thank you for your comments, we are happy to hear your stay with us was pleasant. We have also taken note of your point and are working on improving.

Puerto Barrios, Guatemala
Reviewed 10 June 2016

My husband and I are semi frequent travelers to Antigua, we love the town, but we live on a budget, so when a friend came to visit we decided to try El Carmen because of its reasonable price and excellent reviews. While there are some excellent points to this hotel, it does need some work. First the good, the staff...

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Thank BethanyVC
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

We appreciate all your comments and we have been working on every aspect mentioned, we hope to have you back again so we can make sure you have a pleasant experience with us.

Reviewed 7 May 2016

I had a good time here, nice and comfy bedrooms, rooftop is open to have a nice view of the Volcanos (if you are lucky at night you might see it active), also you can read a book or sing if you have the skills :) Lobby is fine and has wifi available, food & service is great and was...

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Thank Jose F
El Carmen H, Director de Recepción at El Carmen Hotel, responded to this review

Thank you for your comments, we hope to be able to serve you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms

Additional Information about El Carmen Hotel

Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: €47 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel El Carmen
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Questions & Answers

Here's what travellers have asked, with answers from El Carmen Hotel staff and other travellers.
3 questions
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San Pedro Sula, Honduras
Wakefield, United Kingdom

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Questions? Get answers from El Carmen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to get Room 205 under the stairway to the terrace if there's a terrace function . There will be lots of traffic outside your room”
 of 5 bubbles 918leel, 22 Nov 2016 | Read review
“off the main interior square is quieter”
  • our first room
 of 5 bubbles Sharonbader, 19 Nov 2016 | Read review
“all rooms look similar, but it doesn't have an elevator, so take that into account to select if first floor or second floor”
 of 5 bubbles carolinacL4135EQ, 17 Oct 2016 | Read review
“Ask for a quiet room away from the appliances that operate during the night.”
 of 5 bubbles T6444WVbrianm, 27 Sep 2016 | Read review
“Good price, No Private Parking.”
 of 5 bubbles billyr141, 19 Jul 2016 | Read review
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