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Casa Encantada

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Casa Encantada
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237 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Kaneohe, Hawaii
Reviewed 20 September 2016

This was our first stop after 3 flights of travels from Hawaii. Beautiful hotel, great service. The path to our door might have been my favorite thing?! Stepping stones over water. Candles everywhere in the evenings. Awesome free breakfast on the rooftop. Great, quiet location, short walk to main square. Awesome shower, felt great on sore from traveling muscles. Would...

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Helpful?
Thank Amy R
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mrs. Amy R, We would like to thank you so much for sharing such glowing review regarding your most recent stay with us. Our team at our cozy and little casa will be more than glad to be at your service again when you come back, hope to see you soon! Sincerely,

Burnaby, BC
Reviewed 5 September 2016

I absolutely loved this small hotel. The room was quaint, but very comfortable. The bed was great, the wifi was strong, and the staff was very helpful. Security was also very good - you had to ring the doorbell to get inside. It's an easy walk to everything in town, and very comfortable all around.

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Thank BigTim78
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Guest, Thank you so much for sharing your experience to us. We are so glad that you've enjoyed your stay so much. We really hope to be at your service again! Sincerely,

Folsom, California
Reviewed 5 September 2016

I loved the facilities and friendly staff . I stayed on two different occasions . The staff went the extra mile for me. Staff includes the folks in the restaurant. I chose the room on the second stay - although quaint the room is too small and temperature control was difficult.

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Thank sergo4982
Fernando X, Gerente at Casa Encantada, responded to this review

Dear guest, Thank you so much for sharing your experience and comments, we are so glad our staff and facilities made your stay as pleasant as expected. We hope to see you again soon! Warm wishes,

Guatemala
Reviewed 29 August 2016

If you're looking for a cosy little place to stay in Antigua, this is it! What we enjoyed most was the breakfast area up on the roof. Delicious fresh fruit juices and jams and a variety of things to choose from for breakfast. The views of the volcanos and the flowers in the garden down below are priceless! The staff...

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2Thank dklinda
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Guest, We would like to thank you for sharing your experience with us and with the traveller community on Trip Advisor that for sure will find your opinion very useful to decide to stay with us. We are so glad that you've enjoyed so much Breakfast and views on our terrace. We hope that you come back soon! Sincerely,

Reviewed 20 August 2016 via mobile

It was a lovely romantic weekend, the hotel is perfect for couples. The staff is super nice, the breakfast is include in the rate. The only thing that I would change is the fact that you can have dinner there. I totally recommended this hotel and Antigua !

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Thank Viri H
Fernando X, Manager at Casa Encantada, responded to this review

Dear Viri H, Thank you for taking the time to share your experience with us! We'll definetly take your comments into consideration to improve on our service quality, we hope that you return soon! Warm wishes,

Germantown, Maryland
Reviewed 16 August 2016

This was a great place to call home for a few days. The only things I would note are: the front rooms are noisy all night because its on a main street that trucks and buses go through quite often; there is only one person working most of the time, so don't expect a huge staff. Otherwise, comfortable room, bathroom...

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Thank Ufruth
Fernando X, Manager at Casa Encantada, responded to this review

Dear Guest, We appreciate very much your opinion regarding your most recent stay with us. Thank you for your recommendations and for sharing them to the traveller community. We hope that you visit us again in a near future! Warm wishes,

Reviewed 11 August 2016

I stayed with my husband at Casa Encatada for one night. The service is very good, you will find enough privacy and a lovely roof where the breakfast is served also bar. If you are looking the advantages of bigger hotels, you can also get a pass to visit Porta Hotel antigua, to enjoy pool, jacuzzi and massage services. The...

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Thank Evelyn R
Fernando X, Manager at Casa Encantada, responded to this review

Dear Mrs. Evelyn R, Thank you so much for sharing your opinion regarding your most recent visit to Casa Encantada. We are really glad that you've enjoyed your stay with us and we hope that you can visit us again soon! Warm wishes,

Washington DC, District of Columbia
Reviewed 5 August 2016 via mobile

We were impressed the minute we walked through the front door. Nicely done and the staff was very nice and helpful. If you want to sleep late. I recommend taking a room off of the main road as the buses run early.

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Thank joerglamb
Fernando X, Manager at Casa Encantada, responded to this review

Dear joerglamb, Thank you so much for taking the time to write a review regarding your most recent stay at Casa Encantada. We hope that you come back soon! Sincerely,

Aloha, Oregon
Reviewed 1 August 2016

The hotel was great; perfect location. Everyone loved the roof top area for eating and lounging. The staff were also very friendly and helpful. Would definitely stay here again when I come back for a visit.

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Thank kimpC8598HT
Fernando X, Manager at Casa Encantada, responded to this review

Dear Guest, Thank you so much for recommending us on Trip Advisor. We are glad that you enjoyed so much to stay with us and that you felt helped when needed by our friendly staff at our cozy Casa. We hope that you come back really soon! Sincerely,

Phoenix
Reviewed 25 July 2016

What a beautiful, charming, quiet place to stay. We found the hotel on travelocity amongst many other choices, and I chose it because of the pictures. When we got to the hotel, the hotel was even more amazing than the pictures. The staff was wonderful. The room was quaint and perfect. The steps to the room through the water was...

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1Thank christinecE6968GZ
Fernando X, Manager at Casa Encantada, responded to this review

Dear Guest, We are so happy to know you've liked so much our cozy Casa. Hope that you come back again to Antigua, we'll be more than pleased to be at your service again. Sincerely,

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Encantada is Antigua's newest boutique hotel and exemplifies a small, elegant, understated hotel with the utmost in comfort and personal service. For the convenience of the international traveler, members of the staff are fluent in English, French and Spanish. Located in the historic city of Antigua, Casa Encantada features nine individually decorated guest rooms and a magnificent terrace suite. The breakfast-terrace and bar overlook the flowering gardens and private pool, which are nestled in a courtyard amidst hanging bougainvillea and towering shade trees. ... more   less 

Additional Information about Casa Encantada

Address: 9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: €99 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Encantada 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa Encantada Antigua Guatemala
Casa Encantada Hotel Antigua Guatemala
Hotel Style:
#4 Romantic Hotel in Antigua
#5 Luxury Hotel in Antigua
#6 Green Hotel in Antigua
#11 Business Hotel in Antigua
#13 Family Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Casa Encantada staff and other travellers.
3 questions
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Questions? Get answers from Casa Encantada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room #1 was nice, interior view of the pool. Excellent and huge bathroom!”
 of 5 bubbles 990blaiser, 20 Nov 2016 | Read review
“Room 3 is perfect. Room 7 too small”
 of 5 bubbles sergo4982, 5 Sep 2016 | Read review
“Ask for the "paso de agua" or second floor rooms that are more private and apart of street.”
 of 5 bubbles 2evelynr, 11 Aug 2016 | Read review
“Rooms on top floor are a little noisier and a little less private--but have good access to the rooftop.”
 of 5 bubbles CharlyMoragaCA, 17 Jul 2016 | Read review
“We loved the room across the little pond on the first floor. It's away from everyone else, quite and super cozy.”
 of 5 bubbles river271, 31 May 2016 | Read review
5 of 5