Casa Encantada
9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001 Guatemala
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Room & Suite (135)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Encantada
Updated 12/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 114 in Antigua
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Casa Encantada is Antigua's newest boutique hotel and exemplifies a small, elegant, understated hotel with the utmost in comfort and personal service. For the convenience of the international traveler, members of the staff are fluent in English, French and Spanish. Located in the historic city of Antigua, Casa Encantada features nine individually decorated guest rooms and a magnificent terrace suite. The breakfast-terrace and bar overlook the flowering gardens and private pool, which are nestled in a courtyard amidst hanging bougainvillea and towering shade trees.
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Property amenities
Parking
Free internet
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Couples massage
Rooftop terrace
Wifi
Pool / beach towels
Outdoor pool
Breakfast in the room
Snack bar
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Baggage storage
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Residential Neighbourhood
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
Contact
9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001 Guatemala
Getting there
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389Reviews5Q+A84Room tips
Reviews
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We had a lovely high-ceilinged room with Spanish colonial decor and king bed for a reasonable price. An elegant breakfast with a number of choices, including eggs benedictine and hearty combinations, was served on the open terrace upstairs, with soothing views of gardens and volcanoes. It's an intimate place with less than ten rooms, all individully designed, and attentive staff. We felt quite secure, and the value was excellent for Antigua, where some places are more pretense than pleasure.
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Date of stay: June 2022
Rooms
Location
Service
Helpful
It was a great stay! We stayed for my friend's wedding and all got ready on the rooftop (makeup and hair people came in). Cute place. Pool is really the size of a tub fyi. Couple of channels on the tv. Rooftop was small but cute. I think it's a little expensive considering all the other amazing places/airbnbs in the area that are way less expensive and offer a bit more space/amenities but overall it was fine - the people are very helpful and sweet too.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled
Helpful
Response from Pi HH, General Manager at Casa Encantada
Responded 4 weeks ago
Dear Tiffany, We appreciate very much your feedback. Thank you for sharing your experience on Trip Advisor. Hope you come back soon! Sincerely,
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We booked all the rooms at this hotel for a family wedding. It was beautiful! Every room was clean and decorated differently. The staff were all so sweet. They went out of their way to make sure we were comfortable and had everything we needed. One morning we ordered breakfast and they delivered it to the rooftop so we could enjoy the views. Couldn’t have asked for a better way to start our morning. You are also able to order food from a neighboring hotel restaurant and they are prompt with delivery. My husband and I stayed in the suite and it was perfect! Very spacious with a comfortable bed. Although we didn’t use it, it came with a jacuzzi. Everything about this place exceeded our expectation.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Pi HH, General Manager at Casa Encantada
Responded 4 weeks ago
Dear Guests, We are so happy to read you had a great experience during this family wedding. Really hope you come back for anniversary! Warm wishes,
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Casa Encantada is a lovely hotel with a beautiful setting and rooftop. While my room was on the street side and noisy at certain times of the day, it was fine. The hotel was further from the main square than I anticipated. I don’t speak Spanish, so found it sometimes difficult to communicate with the staff, although they tried their best.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled
Helpful
Response from Pi HH, General Manager at Casa Encantada
Responded 4 weeks ago
Dear Lilla, Thank you for your kind comments. We are glad that you had a nice stay at our little cozy Casa. Warm wishes,
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I recently returned to Guatemala for the first time in three years for work and this time was traveling with my boss and my assistant, neither had been to the country before. In the past I stayed at the Casa Buena Vista but wanted something a bit nicer without being too fancy or ostentatious. I came across the Casa Encantada on TripAdvisor and was really pleased with my choice. The property is small and intimate, which I prefer for a touristy destination like Antigua. I had dinner one night at Casa Encantada's sister hotel, Hotel Portal, and although the property is very nice it felt almost too big. We each had standard rooms at Casa Encantada. The rooms themselves have antique-looking furniture and are completely adequate for one person, however it might be a bit cramped for two. I did like the step-down shower as well as the amount of counter space in the bathroom. The garden with the pool/fountain and two reclining wooden deck chairs was really nice. It provides a little oasis just after you enter the hotel. I also was fascinated by the two rooms on the west side of the property that you access by stepping on stones that are surrounded by a shallow amount of water. I don't know if these are nicer, more expensive rooms, however I would request one of these as they're removed from the rest of the hotel. I highly recommend getting the bed-and-breakfast rate because the two breakfasts I had were excellent. Really high-quality food, presentation, and service. The best part is eating on the rooftop terrace – it was a highlight of my trip. And the coffee was very tasty too (I have very high standards in that department!).…
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Date of stay: February 2022Trip type: Travelled
Rooms
Cleanliness
Service
Helpful
Response from Pi HH, General Manager at Casa Encantada
Responded 10 Apr 2022
Dear Guest, Our family at Casa Encantada is so proud for exceeding such high standards and expectations during your most recent stay at our little and cozy porperty. We appreciate very much the time you've taken to share such complete review regarding your most recent stay. We'll wait for you with arms wide open when you come back, wich we hope happens really soon! Warm wishes,
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I booked this hotel for 4 days last week. This hotel is CLOSED they sent me to the Hotel Porta Antigua . Call before you book the hotel is currently closed and a worker that worked at the hotel said she was not sure when the hotel would be opened!!When I knocked on the door of the hotel they said the hotel is NOT ready to be opened!! You can currently book it online but if you plan on staying here not the hotel is CLOSED!!!!
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Date of stay: June 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Atencion al Cliente Porta Hotel Antigua, Guest Services / Front Office at Casa Encantada
Responded 7 Jul 2021
Dear Guest, We appreciate the time you´ve taken to share your review. It’s been very difficult to open again our little cozy casa, since unfortunately, there are not that many travelers looking to book our property and we have taken the decision to free upgrade the few reservations we get to our sister hotels, which are just a few steps away. It’s sad for us and for our workers, but we are working hard to recover the tourism we used to have in our city, since we are committed to social & sustainable development and creating Job opportunities for locals. We are sorry for the inconveniences we caused you during your last trip and we are looking forward to be at your service again in a near future. Sincerely
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It’s a great location within walking distance. Beautiful property, and the access of the sister property is wonderful. The buffet at La Porta, the sister property is second to none. I would recommend this place to my family and friends. The only issue is, the morning and afternoon traffic from Antigua to GUA can be quite heavy, up to two hours. Keep this in mind with flights, as I missed one of mine.
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Review collected in partnership with this hotel
Date of stay: March 2020
Helpful
Response from Atencion al Cliente Porta Hotel Antigua, Guest Services / Front Office at Casa Encantada
Responded 18 Apr 2021
Dear Guest, Thank you for your comment, we hope to see you soon in the future!
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+1
This was quite possibly the cutest boutique hotel I have ever stayed in, and I've stayed in A LOT. It's quaint, quiet and relaxing but you also have access to the larger resort across the street so can enjoy some additional amenities like restaurant, bar and pool (but Casa Encantada also has a pool!). The room was small but we never spend much time in the room when exploring a new city so that doesn't matter. It was well decorated and comfortable. The staff were all very friendly as well! The breakfast on the rooftop was also delicious and it was so nice to soak up the sun on the rooftop every morning. You can pretty much walk all of Antigua so the location is perfect and not on a super busy street. I wouldn't stay anywhere else in Antigua!
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip: Room 7 was adorable!
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Helpful
Response from ritambg, Guest Relations Manager at Casa Encantada
Responded 5 Mar 2020
We're thirlled to hear you had a wonderful time at Casa Encantada ashnanderson! It's a great pleasure to know you enjoyed your stay as long as our beautiful facilies and the friendliness of our staff. We're truly looking forward to your next visit, so you can enjoy your time at our charming house once again. Best,
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Fabulous boutique hotel with a staff that couldn't be more wonderful! I would like to thank Melvin, Karen and many others whom I can't remember. I highly recommend Casa Encantada to stay in the most beautiful colonial town in Latin America.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: All rooms are wonderful!
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Helpful
Response from ritambg, Guest Relations Manager at Casa Encantada
Responded 19 Feb 2020
Thank you so much for your 5 star review billvandiepen! We're thrilled to hear you have enjoyed your stay with us and that Karen and Melvin were part of your fabulous experience. We hope we can host your visit to Antigua once again in the near future. Warm wishes,
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Great service and perfect location for us. We have stayed a couple of times and will definitely look to use again. It was very convenient for our needs. The central square is close enough but you are not right on top of it.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled
Room Tip: We stayed in the suite and it was quiet, comfortable, private and with lots of character.
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Helpful
Response from ritambg, Guest Relations Manager at Casa Encantada
Responded 19 Feb 2020
Dear K9369Marin, Thank you for your wonderful review! We're glad to hear you enjoyed your stay with us along with our beautiful hotel and our helpful staff. We're looking forward to your next visit. See you soon,
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PRICE RANGE
US$112 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa encantada antigua guatemala, casa encantada hotel antigua guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
10
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Claim Your Listing Frequently Asked Questions about Casa Encantada
Which popular attractions are close to Casa Encantada?
Nearby attractions include Convento Santa Clara (0.4 km), Iglesia de San Francisco El Grande (0.4 km), and Xibalba Joyas (0.5 km).
What are some of the property amenities at Casa Encantada?
Some of the more popular amenities offered include free breakfast, a pool, and airport transportation.
What food & drink options are available at Casa Encantada?
Guests can enjoy free breakfast and a snack bar during their stay.
What are some restaurants close to Casa Encantada?
Conveniently located restaurants include 27 Adentro, Los Moros by Porta Hotel Antigua, and Restaurante Las Antorchas.
Are there opportunities to exercise at Casa Encantada?
Yes, guests have access to a pool during their stay.
Does Casa Encantada have airport transportation?
Yes, Casa Encantada offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Encantada?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Encantada?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Casa Encantada?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Encantada?
Many travellers enjoy visiting Iglesia de San Francisco El Grande (0.4 km), Real Palacio (0.6 km), and Casa Popenoe (0.5 km).