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Hotel Gran Plaza Euro Maya

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4ta Calle Poniente # 22A, Antigua 03001 Guatemala
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About

#52 of 98 hotels in Antigua
Location
Cleanliness
Service
Value
Spectacular building just 4 blocks from Central Park. Awsome terraza with 360 degree of the city, mountain and volcanoes. Every room with private bathroom, hot water and amenities Bath & Body Works, tv led with satelital signal, pay per view. Security 24 hours. Front desk with travel agency, rent a car. Breakfast, wi-fi and included in rate.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Kids' meals
Hiking
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Wifi
Wine / champagne
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Housekeeping
Bottled water
Iron
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
79Reviews2Q+A8Room tips
Traveller rating
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GailBash wrote a review Jul 2018
Cottonwood, Arizona145 contributions41 helpful votes
This hotel is operated by a group of women very close to the central plaza in Antigua. It is very clean and well staffed. The staff will make transportation shuttle arrangements to other parts of Guatemala. They were able to assist us with everything.
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Date of stay: June 2018Trip type: Travelled on business
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Response from reservaciones G, Director de Recepción at Hotel Gran Plaza Euro Maya
Responded 8 Oct 2018
Thank you for take the time to rate ouur hotel and staff. We hope to see you again. Warm Regards. Alicia E. Frontdesk
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AlvaroNYC wrote a review Jan 2018
New York City, New York731 contributions102 helpful votes
+1
El hotel is advertised as HOTEL EURO MAYA SUITES, but the real name is HOTEL EURO MAYA. I select this hotel due to the nice reviews I was reading on TripAdvisor, my question is those reviews are real? Or people’s opinion on service are kind of crazy lol. Or my standards are too high. The hotel website and pictures are well done Photoshop because the REAL hotel are totally different form reality. I paid ($131.85 US Dollars for 2 night like $922.95 Quetzals) with breakfast included. Room are terrible poor clean and nasty towels really old and almost useless. The location is far from the central square, so not convenience location as the reviews said. Love Antigua Guatemala, great UNESCO cultural site and many things to learn from the Colonial time in Central America.
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Date of stay: December 2017
Location
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Trip type: Travelled as a couple
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Response from EuroMaya70, Gerente at Hotel Gran Plaza Euro Maya
Responded 24 Jan 2018
We are so sorry about your bad experiece. We are not advertised as Hotel EuroMaya Suites, and of course we dont use photoshop . We have Hotel Euromaya (4th street) and Euromaya suites (7th street), unfortunately you booked wrong, this is not our fault. Please next time check your reservations to avoid those facts. Regards,
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Zell W wrote a review Sep 2017
Brooklyn57 contributions18 helpful votes
With the price of Hotel Euro Maya being exceedingly inexpensive, one shouldn’t expect a 5-star hotel. The hotel had good and bad points. * Location: The hotel’s location is ideal--less than one block from Central Park, which the whole town revolves around. * Staff: Extremely polite, helpful, accommodating, and friendly. * Architecture: The hotel’s interior space is gorgeous, with a Spanish Colonial style, open-air courtyard and hallways. * Rooms: The rooms are a little dreary; definitely less spectacular than the public areas. They could use some fresh paint and less shabby furnishings. The worst thing about the rooms are the truly awful travel posters dotting the walls. The posters are cheap and in shoddy frames. The place would instantly look so much better without them! The bed sheets were clean, but the bedspread needed washing (it wasn’t awful--just not as fresh as I prefer). The bed was comfortable, with a medium firm mattress. The windows and woodworking, however, were beautiful with a Spanish flair. * Bathroom: Our bathroom was sub-par but usable. Only the hot-water handle on the sink worked, but fortunately, the hot water never got hot. The shower worked fine, though the water pressure was low. The toilet worked fine. Weirdly, there was a large window on our bathroom door, which wasn’t frosted—it did have “waviness” to it, but still, it was easy to see into the bathroom. Not great if one wants total privacy. * Breakfast: Standard Guatemalan fare. Not great, not awful. Coffee was mediocre. Supposedly, they start serving breakfast at 7 am, but in reality, that's when the waitstaff arrives, then you have to wait for them to set up things. * Sleep quality: Antigua has cool evenings, so an A/C isn’t needed. I did request a fan, however, and was given one. The hotel was never noisy (while we were there, anyway), so sleep was undisturbed . . . EXCEPT FOR THE ROOSTER. Seriously, a rooster was outside our window (in the backyard of the dwelling next to the hotel), and every morning, about 3 am, it would start crowing—and keep crowing, off and on, until about 6 am. (Our room was upstairs, against the back wall, right-hand side. I don’t know if the rooster was heard in other rooms.) Fortunately, after a couple days, I grew used to the rooster and it didn’t bother me. * Bonus attraction: Make sure you check out the hotel's incredible rooftop view!
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Date of stay: August 2017
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Trip type: Travelled as a couple
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LJCT4 wrote a review Jun 2017
Minneapolis, Minnesota3 contributions4 helpful votes
Euro Maya is a nice, small hotel, with a great location! The staff are friendly and helpful. The room was clean, and the breakfast was fine. Euro Maya has two things going for it: 1. The roof-top terrace. A great spot for breakfast and enjoying the volcano views! 2. It is 3/4 a block from the Central Park. If you are looking for a posh place that has top-of-the line sheets, towels and other services, this is not it. If you are looking for a clean, friendly, affordable place to lay your head, Euro Maya fits the bill!
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Date of stay: June 2017Trip type: Travelled with family
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Marios G wrote a review Jun 2017
Thessaloniki, Greece98 contributions57 helpful votes
We booked with this hotel when we returned to Antigua mainly because it is mistakenly listed in Booking as a 4* hotel. Well here are some facts. THIS IS NOT A 4* HOTEL, its a travel agency that happens to rent some rooms. You could tell from property sign too. The location is superb but that's all. The problem with the disgraceful service began before we even step our foot it the "hotel", as they charged my credit card (issued by european bank = got lousy exchange rate) without asking me while I wasnt there !!!!! We arrived before the supposed check in time and when I complained, they talked about some non-existent policy for which Booking.com was mentioning nothing. The Front Desk employees (or whatever this supposed to be, probably the travel agency) could hardly speak english and they seemed annoyed every time we asked something. They tried to place us in a room at the basement which was like a dumb !!! We protested and then transferred to the 1st floor where the rooms were at least decent. The decor was so lame. They merged the € with a Mayan face and this came out so ridiculous. Rooms decoration was also a mess with cheap posters of european cities. When we asked them if we, as hotel guests, could get a discount with their transfer services, they responded curtly that we get what we see in the flyer. Well ok, got out and we got better price just around the corner. Terrace with no good view and felt abandoned --they just dropped some tables and chairs here and there Overall, the people that run this hotel (?) are not hoteliers and have NO IDEA about hospitality. Save your money for some decent option around the corner
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Date of stay: June 2017
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Trip type: Travelled as a couple
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PRICE RANGE
US$66 - US$110 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Euro Maya
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Gran Plaza Euro Maya
Which popular attractions are close to Hotel Gran Plaza Euro Maya?
Nearby attractions include Casa del Jade (0.3 km), ChocoMuseo (0.1 km), and Nim Po't Centro de Textiles Tradicionales (0.3 km).
What are some of the property amenities at Hotel Gran Plaza Euro Maya?
Some of the more popular amenities offered include free wifi, meeting rooms, and laundry service.
Is parking available at Hotel Gran Plaza Euro Maya?
Yes, parking is available to guests.
What are some restaurants close to Hotel Gran Plaza Euro Maya?
Conveniently located restaurants include La Bruja, Wachuma, and Randy's.
Are any cleaning services offered at Hotel Gran Plaza Euro Maya?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hotel Gran Plaza Euro Maya?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Gran Plaza Euro Maya?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Gran Plaza Euro Maya?
Many travellers enjoy visiting Iglesia de San Francisco El Grande (0.7 km), Real Palacio (0.4 km), and Casa Popenoe (0.6 km).